Santander Consumer USA Holdings Inc consumers have reported over 144 official complaints. Out of the 144 consumer complaints against Santander Consumer USA Holdings Inc, 32% were disputed by the consumer (i.e. the consumer was not happy with how Santander Consumer USA Holdings Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Santander Consumer USA Holdings Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Managing the loan or lease | 62 | 40% |
| Problems when you are unable to pay | 37 | 19% |
| Taking out the loan or lease | 32 | 28% |
| Shopping for a loan or lease | 11 | 45% |
| Billing disputes | 1 | 0% |
| Deposits and withdrawals | 1 | 0% |
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Stop CallsSantander Consumer USA Holdings Inc Bank account or service deposits and withdrawals July 9, 2016 - Santander Consumer USA took an unauthorized withdrawal from my checking account.... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay June 8, 2016 - I have a vehicle that went into reposession with Santander in between -. This account is listed as charged off. A balance of $1.00 reflects every month as 90 days past due. I called Santander to ask them to change this account to a - balance. They would not do so, nor allow me to pay a $1.00 balance. Instead I was asked to call a separate phone # /department first. After calling the separate department that I was referred to, the representative informed me that I must pay additional fees ( between $ - $800.00 ) before they would consider removing or - out the balance. I have ... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay June 7, 2016 - My loan company accessed my personal phone records without authorization and called random numbers. The company is -, I do n't know when and how this access was done but since I first learned this people have informed me - called their number. These various people and arenumbers not associated with my account.... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease June 6, 2016 - We have an auto loan through Santander financing for our car. On - - our car was totaled out by hail. Our insurance company payout for the car did n't cover the entire amount of the loan. So they would not pay the loan off. Our insurance company offered us the option to buy our car back for 15 % of the value of our car before being totaled. Santander told the insurance company they could NOT let us buy the salvaged car and that Santander will be buying the car back from the insurance company. So my complaint is this.. How can a company not allow us to buy a salvaged car from the insuranc... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease June 4, 2016 - I was shocked when I reviewed my credit report and found several late payments on the dates below : 30 days past due as - 2011... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease June 1, 2016 - I have been paying $540.00 a month for a car - - - 2014 my Apr is 18.10 % for 72 month for over two years since I bought the car. Something wrong with the calculation. From my under standing 18.10 Apr is way lower from what I remember. Cash down payment is $4000.00 plus rebate $2000.00 monthly is $440.00 not $540.00. Please help. I also demand a copy of all documents I mean all even a receipt of my down payment they have nothing to give me.... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 31, 2016 - This complaint is about santander consumer usa i debated the terms of agreement and won the debate, however they reported it twice on my credit they claim they only reported it once however the - still show on my report. They say that its not on my report and can not and will not do anymore.... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 28, 2016 - Santander is violating the Fair Credit Reporting Act in many ways and they are causing serious harm and damage to my credit as a result of their inaccurate reporting. The information they are reporting on - and - is inconsistent and should not be tolerated. 1. They are reporting - different addresses on the credit report. The address on - is for the first payment, before the deal is funded. The address on - ( once Googled ) does not link to any Santander dealership. I see places with - -, but not - - as is reported on -. 2. They are reporting different late ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 27, 2016 - I financed a vehicle in - - with Santander consumer USA. My first payment was - - I was -/-/- I payed - of the payment which was - all together. -/-/- came I made a payment of - to my account which would cover all of - including the late fee so that would make behind for - - they are now telling me I owe - ca n't explain why and they keep calling me even when I tell them I 'll make a payment on a certain day early as - I understand I 'm late for -/-/- which would be - plus the late fee I just do n't get how I owe nearly - .i just want to... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay May 26, 2016 - I just paid a car loan settlement off in full from SANTANDER and i 'm working on repairing my credit to try and obtain a mortgage. I need a letter stating i have paid the loan off and they want me to wait at least - days. Unfortunately, i cant wait that long so i need the letter faxed or emailed to me now so my mortgage lender can fix my credit. They have taken the money out of my account already and there is no reason why they cant send documentation stating that they have been paid.... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 26, 2016 - I bought my vehicle and ever since the second day of owning my vehicle there has been nothing but problems. The dealership and the bank does not want to help me out at all. Now I 'm stuck paying $ - for a paper weight that 's been in and out of the shop about 11 times since I purchased it on -/-/2016... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay May 24, 2016 - I have auto loan with Santander consumer, USA. I got in a hardship situation, I lost my father, lost my job. I kept in contact with Santander and let them know my situation and they understood. I called them and they called me as well. On - - 2016 I talked to - in the president department of Santander. He told me that If I made payment $1000.00 that the day and then 10 days later paid $350.00 that I would be back on track and then just make my normal monthly payments. Later, I found that they had charge off my account and they will not be reporting my payments. I called them again... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease May 21, 2016 - Auto financing with Santander Consumer USA is a setup for failure among Consumer 's who are less fortunate which includes Low Income, Race, Age, and those receiving Public Assistance when I applied for an Auto Loan - could have had my loan funded by other Finance Companies. But Santander Consumer USA inflates there loans to the point it benefits them and the Dealerships who use them, both benefit at which time the Consumer 's are the big losers. They Bait the Consumer 's like myself with interest rates and other fees along with monthly payment amount so high that you will fail. I was as... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 20, 2016 - I paid my - 2016 payment on -/-/16 online to Santander Consumer USA. Santander 's online payment site gave me an error message and said my card was declined. I contacted my bank and they stated my payment went through and the payment was deducted from my account. I called Santander back and they stated to send a banking statement showing where the funds were deducted from my account. I sent the bank statement, and then the accounting dpt. stated the bank statement was not sufficient and that I needed to send the bank statement from - to current date, to ensure that the payment was ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 20, 2016 - When I made the first payment, I paid the regular monthly payment and in the line clearly marked additional principal, I wrote in $75.00 to be taken off the principal. When I received the next months bill, they had taken that $75.00 payment intended for the principal off the next payment. When I called them, several times, they said it was taken off the principal which was clearly a lie. They record the conversation on their end, but refuse to talk to me when I told them I am recording the conversation for my protection... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease May 18, 2016 - On -/-/- an arraignment to purchase a vehicle,- Dodge Ram Quad Cab 4 WD Drive Hemi .Was constructed for - - , - - - - - - , Ohio -.Placed upon the lease agreement.An amount for a monthly payment expects a purchaser to forward payments.Recommends an agreement for a monetary settlement.Gives a consumer a right to drive this vehicle.Placed upon highways a legal condition for an operator to maintain an agreement.Was proof a vehicle could enter highways.Gives a right to transport cargos safey to other locations.Requires an arraignment satisfy the State. Havin... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay May 16, 2016 - I cosigned a car for my sister. She and her husband voluntarily gave the car back to the bank. The bank than put a repo on both of our credit. The problem i have with that is there was no communication between us in the bank after the repo. I looked up the state laws in North carolina which states that during the repo procress the bank is suppose to communicate with us where the car was being auction at. The location of the auction has to be beneficial to both parties. before the car is auction they have to give us a 30 day noice. Also north carolina state laws says that after the auction take... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 15, 2016 - I took out a loan with Santander USA on -/-/-. I bought a - Nissan Sentra through - in - TN. Since the very beginning of this loan, they have constantly stated the note is always past due. See my photo of the due date of my first payment ( - -, - ). I was informed that I would never catch up because since my first payment was 45 days past the purchase date, I was already being charged over $670.00 in finance charges. This is a total scam. Nothing they ever say makes any sense. I have made extra payments, made extra bulk payments and been harrassed about the car bei... |
Santander Consumer USA Holdings Inc Consumer Loan shopping for a loan or lease May 14, 2016 - On - -, -, I went to - in -, -, to turn in a current lease with - - for a new - lease through Chrysler Capital. Once I selected the vehicle that I wanted, I was quoted at $47000.00 for the value of the vehicle, which I thought was fair. The sales representative submitted all of my information with the Finance team and after four hours of waiting I was told that Chrysler Capital wanted to charge me $39000.00 on a 36 month lease, or $1100.00 per month. I was appalled and could not understand why they were trying to charge me almost - % the value of the vehicle... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 13, 2016 - Santander Consumer USA is charging me more interest and fees than what was disclosed in the contract. This is a breach of contract and several violations under the truth & lending laws under State and Federal. They are also charging me add on fees and late fees that were n't disclosed. I also called the about my payment being late and I was told they would let me skip - payments and just add it to the end of my contract but instead to this day -/-/2016 it 's showing I am behind $1200.00. Also I wanted to payoff the loan which the payoff should be around $17000.00 but Santander is ... |
Santander Consumer USA Holdings Inc Consumer Loan shopping for a loan or lease May 12, 2016 - In - 2014 I needed to replace my old vehicle. I regretfully purchased one from a dealership which led me to believe that due to my credit situation the financing deal that they got me was the best that can be done. They informed me to revisit them in 8-10 months to refinance. The cost of the vehicle was $9500.00 at an interest rate over 20 %. Nonetheless, I signed the contract and for over a year and a half, the balance barely declined. I did go back to the dealership after 10 months as well as tried to refinance on my own only to be told that I was upside down. The $9500.00 vehicle was... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 12, 2016 - In -/-/- the circumstances at the time, I had to trade cars. The dealer got my loan with Santander. the payments and interest were high but at do the time I could not do anything else. I have paid my payments but most of the money is going to interest. My son co-signed for me, but in -/-/-, he had to file bankruptsy Somehow my car was in the middle of this and was told more than one thing. at first I was told my care was included, then it was n't, but Santander would not tell me anything about my loan, did not get statements, etc. I was to just make my payments to them. -/-/- I ... |
Santander Consumer USA Holdings Inc Consumer Loan shopping for a loan or lease May 11, 2016 - Roadloans.com put a hard inquiry on my credit without authorization. I called and spoke with - who told me that he did n't know where it came from, but they could n't remove it. There is no possible way I authorized this through them or anyone else for any kind of loan.... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 11, 2016 - My finance company refuses to automatically debit my banking account despite being authorized to do so. Their " policy '' is that it was past due. It was past due because they failed to debit the account before it became past due.... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease May 10, 2016 - I was placed into a program with my Auto Loan a few years ago, I just found out that I was recently removed without any prior notification. I called to see what was going on and I was told the rules changed to qualify and I was no longer eligible. I 'm - - - and now I am trying to figure out what to do. I have been stationed in - for the past 11 months. They stated that they mailed a letter in -/-/- to me but like I stated, I 've been in - since - 2015. I looked at my credit report and it shows up now as a charge off/ collections account and has effected my credit. I ha... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease May 9, 2016 - I am filing a complaint against Santander Consumer USA due to these facts they report False information to the credit Bureau. First of all this car was obtained on - - 2014 with the payments being - for 72 months with the payment due the - of every month. And the first payment commencing on - - per - request because they were having issues getting me set up on - deposit and that was paid. on time. there was another payment that they received on the first but they did not cash until -/-/-. They Reported that they were not paid - From ABNB they received a check fo... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease May 9, 2016 - In - - I got an auto loan through Santander Consumer. In - - I traded my car in for a newer vehicle and went to a different lender that paid off the loan I had with Santander consumer USA. Throughout my two year loan with Santander I had no issues and my payments were paid on time through my online bill pay every month. On - - - I went to make a payment to my current leader through my bank website like I have done in the past, however I inadvertently sent a - check to Santander ( who I still had listed in my bill pay ). On - - I realized that I sent my check to th... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 7, 2016 - I bought a used car in - from - and financed it through Santander USA. I paid $15000.00 for the car. I admit that I was going through a personal and professional crisis at the time and did not pay enough attention to the deal. When they told me my interest rate was - it did n't make a difference to me, I needed a car immediately in order to get to work. I have now made - payments on that car. The loan is maturing - -, -. The principal is $8600.00 and the estimated payoff is $10000.00. It is a - hole of a loan - having paid them in excess of $27000.00, I have a ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 3, 2016 - I work for - - -, AZ but lived in -, AZ. We were Furloughed in -/-/- and lost wages as a result. Fell behind on a lot of bills, including one for Santander. I tried, but it seemed that the payments never made a dent in the loan to include the late payments. It got so bad that that they threatened to take away the vehicle, a - Ford Ranger. So I voluntarily surrendered the vehicle. I was at work when my wife called to report Santander picked up the vehicle. That day was - -, -. I later learned, from my - -, that a claim was made against the vehicle. I explained... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease May 2, 2016 - I paid my vehicle loan company ( Santander consumer USA/ Drive Financial ) through my banks - electronic funds transfer system on - -. - - I received a voice mail message stating that my car note was late. I immediately called the etrade who gave me a confirmation number provided to them from Santander. I then called Santander and was told that even though I had a confirmation number I would need to submit a copy of my bank statement showing the said transaction. I sent my bank statement on - - and an additional document showing all of my bill payments to Santander. After ... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease May 2, 2016 - On - - - I purchased and - Chevy impala from - - and my loan was purchased by Santander Consumer USA at - a month which was paid every month on time until the loan was refinanced by - - - - On - -. On - - - - contacted Santander for the pay out of the car and they were told that it was - this company accepted the check and the title was turned over to - federal credit union on - - with the balance paid in full. So Santander only had this car loan for about 2 and a half months before it was refinanced. Now remind you that this car w... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay May 2, 2016 - I applied for a loan on Saturday to get a car and found out that Santander was reporting me as late four times for 90 days. In actuality, I requested Santander to pick-up my van -/-/- as a voluntary repossession. They repossessed it a few days before - - -. -/-/-, they contacted me acting as if I still had the car. I had to contact the company that had repo'ed the car to provide proof that it was not returned to me. Fast forward to this past Saturday when I found out that - has never reported the repossession but has it as if I still have the car but am in arrears! The la... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 30, 2016 - My lease with Chrysler Capital was paid off on - - -. They continue to display my account as past due. I have called several times to verify status and am told to wait a little longer. On - - - at - -, I spoke with - who advised there was a payment pending, she transferred me to -, who at - - told me that my lease was coded as purchased and to be closed, that there were no monies due, and that it should close before - - -. I called again on - - - at - - and spoke to - who advised me that the account is marked as $0.00 and pending... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 29, 2016 - -/-/- my brother and I purchased a car which we financed through - -. The loan is in both our names and reports on both of our credit reports. Sometime between -/-/- and -/-/-, we were the victims of identity theft and embezzlement which resulted in our sustaining a major financial loss but also some of our bills not being paid as a result of the person embezzling our funds was not paying our bills. It came to our attention that in order to succeed in this scheme to defraud, the person in question caused to be faxed and or mailed various documents to creditors such as Chry... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay April 29, 2016 - Hi. I received a phone call from my finance company on -/-/16 in regards to my vehicle. I immediately advised the rep that I had previously asked Santander to place me on their do not call list he replied " obviously not since we 're calling ''. This representative continued on with the call without ever apologizing for calling although I stated I had requested not to be called by this company. I would hope that this is not the techniques taught by Santander when training new hires. This company has violated my rights as a consumer by continuously harassing me after I made a direct reque... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 28, 2016 - Santander refuses to update my credit info being reported to the - credit bureaus to open/current for this loan or lease. I have paid them to make the loan current and paying all applicable fees but they refuse to report the correct/accurate information. This is affecting my livelihood in regards to employment and housing opportunities. ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 27, 2016 - - -, - Finance company : Santander Consumer USA Issue : Financed my car for 1 year -/-/- to -/-/-/Car paid off/ Unauthorized withdrawal. - I made another deal for a new car. - was notified on - - not to draw anymore money from my bank account for monthly payments, because the account should be closed right away. They were notified in writing, email, and telephone. - Despite all those notifications they debited my bank account for $340.00, on - -, - and are still keeping that amount hostage, despite the fact that they have been paid in full by the new de... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 27, 2016 - This is the follow up from the companies response not providing validation about an account they continue to report. For this company to report the information and not be able to validate the account per the FCRA they should not be reporting anything. The letter they send actually indicated that they did not have proof of the account in question. They did however send a contract on another account that was in question.... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease April 26, 2016 - I went to purchase a car on -/-/2016. I gave the dealer permission to submit mine and my co signers credit application to - finance companies. They submitted our applications to - finance companies which was 6+ more than I authorized. We signed a contract that day to purchase a car. The next day they sent our credit application to another finance company after I had already made a purchase. Fast forward to -/-/2016 and they have sent our credit app to - finance companies today without authorization and after we have already purchased a car. They are steadily adding credit ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 26, 2016 - I had a car a few years ago that was " totaled '' in a car accident. The insurance did pay it off and I owed one month of late fees because it took the insurance company a while to pay it off and a balance of $110.00 - I paid the company $210.00 because of a bill they had sent which was incorrect so the account was actually $100.00 overpaid. The company reported it as a repo. I finally managed to get it corrected after multiple calls to the company and disputes with the credit reporting agencies. but they reported a balance of $900.00 which they are still reporting several years later ... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease April 20, 2016 - On -/-/-, we traded our - Dodge Durango to a dealership. After the payoff funds were sent to Santander Consumer USA, they refused to release the title to the dealership. The Dealership could not resell the vehicle and then Santander went and took possession of the - Dodge Durango from the Dealership. Now they are trying to collect money from me, claiming it is the balance of the loan. ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 20, 2016 - On - -, - I obtained a new - - - from - - in - -, MI and during the transaction, turned in my - - - in accordance with my lease agreement. The vehicle had no damage and - - took custody of the keys and secured the vehicle on their lot. Approx 1 month later I received a bill from Chrysler Capital for $940.00 with the only explanation being " Excess wear and tear : Body Damage ''. Upon speaking with - from Chrysler Capital on - -, - I requested a detail of the damages and received same on - -, -. The damages listed are from ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 20, 2016 - - -, - I financed a - - - thru Santander Consumer USA ( thru - - in - -, - ) Due to my poor credit rating and desire to have that car, I agreed to the 24.99 % interest rate, the 72 months to spread the payment of ( $13000.00 interest and $14000.00 principle ) $27000.00 over. - - the company I was working for went out of business. During the next 3 years my finances were touch and go, I was late on many occasions and 4 separate times I had to place two missed payments " on the back side of the loan, '' extending my loans maturity date, as far as I kn... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 18, 2016 - RE : Santander Consumer USA - Account # - To Whom It May Concern : I am writing this letter to in regards to my car loan with Santander Consumer USA. I am concerned that when I submit my payments the correct amount is not being applied toward my principal. For example my - payment of - was due - -, - and the payment posted on -/-/-. When reviewing my payment history - was applied toward my Interest and $31.00 was applied towards my principal. Original Loan Amount : $15000.00 Interest Rate : - Loan Started on -/-/- ... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay April 18, 2016 - I wish to file a complaint and request a investigation of practices of Santander Consumer USA of Texas. This organization has no control of its representatives nor its vendors. The # of complaints regarding this bus business are beyond count and indicate a clear pattern of mistreatment of Consumers. - ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 18, 2016 - On - -, 2015, the Jeep wrangler I was leasing from Chrysler Capital was totaled in a car accident. My insurance carrier submitted a check in the amount of $37000.00 to cover the balance of the lease pay-off. Chrysler acknowledged that the check was received in their mailroom, but was somehow lost. I contacted Chrysler to find out the status of the pay-off check several times. During this time I continued to make the scheduled payments which were due on the - of each month. I was also required to pay a $490.00 lease return fee, even though the car was not returned, but totaled in ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 15, 2016 - Santander Consumer Bank makes it impossible to pay loan in full and creates impossibilities to pay on time thus charging extremely high fees. They charge you - dollars to make payments online or over the phone which consumers must do because checks that are mailed take weeks to be processed. I 'm trying to pay the loan in full but - wo n't process my credit card payment because it 's payment in full. I was told I ca n't pay the loan in full online or over the phone even if I only owe - dollar that I must send a check. The check wo n't clear in time to pay in full so the bank will char... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease April 15, 2016 - I 'm paying on an auto loan that 's - and the car is worth about - and I been paying for about 2 years and the loan amount have n't dropped. Seem like it 's getting higher. The company employees is very rude, yes I 'm talking about Santander. ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 14, 2016 - My car Loan has a status of " current '' with Santander. Santander is reporting to all - CRA that my status is C/O. I am current on my auto loan since - of 2016 yet my CRA are reporting C/O. I would also like an explanation of a fee of $700.00. I asked for a detailed invoice to understand what fees are being charged adding up to $700.00, I was told they do no offer a break down. ... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay April 12, 2016 - On - -, 2016 Santander Consumer USA received a cashiers check in the amount of $21000.00. Santander claims they did not receive the check. Attached is a certified receipt from the -. Postal Service proving the check was received. Also, attached is a clearance code showing the funds are available. On - -, 2016 a representative from Santander requested I fax in proof the funds were available. The clearance code and bank information was faxed to Santander. ( See Attachment ) The check was written by my brother, - -. ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 8, 2016 - I have an auto loan with Santander and each month when I make the payment online I 'm charged a $10.00 " convenience fee '' The only way to avoid this fee is to mail the payment or setup auto pay with the bank - neither of these works well for me. What can be done to stop them charging a fee for me doing their work? ... |
Santander Consumer USA Holdings Inc Consumer Loan problems when you are unable to pay April 7, 2016 - I wanted -, and was required to have my car ( like to own or rent ), the choice was to own, I was denied for auto loan in every bank institution, reason was my bankruptcy, so i had no choice but to go to a car dealer, who promised me to help with loan and the car. At first my auto loan to Santander bank was denied, after a week car dealer called and said he managed for approved the loan from same bank, but I must hurry and come to sign some papers, I was desperate and basically signed papers, and within - or 3 weeks dealer had sold me the car ( old -, but was promised - ). Please k... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease April 6, 2016 - santander consumers has placed false late payments on credit - from -/-/- after having a dispute with rep and continuous asking for good will removal of one true late payment -/-/- due to illness after having a shouting match Santander -/-/- -/-/- added - false late payments to my account and I would like them removed I have provided payment history to credit bureau for removal and still no removal I want this removed from my credit only true late payment would be -/-/- when I had - for - and was off work. -/-/- was a deferred payment approved by santa... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 4, 2016 - In -, my husband and I purchased a - Nissan Pathfinder ( VIN - ). We stratified the loan. We received the title but we never paid attention that on the title it said it had - lien holder. We are now trying to sell the vehicle. The loan company was Triad Financial Corporation. It no longer exist. Please investigate this matter so we can receive a clean title so we can sell the vehicle. ... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease April 4, 2016 - I recently just got my first auto loan from my lender Santander and when trying to make a payment I noticed that there is a convenience fee of - using either my bank account or a credit/debit card. It seems the only way I can avoid such a fee is by mailing a payment in or setting up automatic bill pay which I am not able to do because of my payment schedule. I also live in the state of Florida in which I believe such fees are illegal as per statue - ... |
Santander Consumer USA Holdings Inc Consumer Loan shopping for a loan or lease April 1, 2016 - on - -, 2016 i went to chrysller - - on - - in - to look at - spoke with - we looked a cars he said i can get you in this car i said not this car said lets see if you can get approved he had me sigh paperwork i came back and said your approved i said not for that car he said yes i said thats not what you told me i walked away wentt outside he allong with the finance manager followed me outside said you have to take the car its in your name and the insurance is on it you have to take it i said no he said by law you have to take it i dont have any financial information... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease March 30, 2016 - I originally financed my vehicle through Santander in -. In - I refinanced this vehicle through -. 6 months after Santander accepted the payoff from - they sent me a bill for $450.00 saying that I still owed them a payment. I refused to pay because they released the lien and accepted the payoff and now it 's on my credit report looking like a repossession and is preventing me from getting a decent interest rate on a new loan. The vehicle has been completely paid off for 2 years. ... |
Santander Consumer USA Holdings Inc Credit card billing disputes March 29, 2016 - I was charged a - late fee on my account. Santander posted my payment 3 days late. Santander stated that they received and posted my payment the day it was received. I do not believe that 1, because - service is not that slow, it was mailed 10 days before it was posted, 2, because all other payments mailed on that date managed to get delivered on time. I want the - credited back to my account, along with any finance charges associated with this charge. ... |
Santander Consumer USA Holdings Inc Consumer Loan taking out the loan or lease March 28, 2016 - -/-/2016 while looking at cars on a - lot was encouraged by salesman to apply for car loan while unemployed and anticipating job offer. Offered deal, made down payment pending job acceptance and received truck. Next day advised salesman job offer not made needed to return truck. Received immediate credit denials from major financials -, -, -. Upon contact was originally told by salesman could return truck but needed to speak with sales manager who was out til the following week. Received the run around when trying to contact sales manager on -/-/16 by woman in sales off... |
Santander Consumer USA Holdings Inc Consumer Loan managing the loan or lease March 27, 2016 - I turned in my leased vehicle to the dealership , - -, and leased a new vehicle from them. Weeks later, - - stated i owed for damage to the turned in vehicle. Upon request they provided a damage report that was done weeks after I turned in the vehicle after they had driven the vehicle to a different state ( - ). I sent them correspondence and they refuse to confirm receipt of the correspondence I sent and routinely contact me claiming they do n't have a written statement from me ... I will attach 2 letters that have gone unanswered : From : - - To : -- Cc : --... |