Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle lease Managing the loan or lease Kansas

My lease with Chrysler Capital was paid off on - - -. They continue to display my account as past due. I have called several times to verify status and am told to wait a little longer. On - - - at - -, I spoke with - who advised there was a payment pending, she transferred me to -, who at - - told me that my lease was coded as purchased and to be closed, that there were no monies due, and that it should close before - - -. I called again on - - - at - - and spoke to - who advised me that the account is marked as $0.00 and pending close, and that it *should not* report to any credit bureau as it should close out. At this point I have no faith that Chrysler Capital will keep their word. I do not want any blemish on my credit as result of their incompetency!

Santander Consumer USA Holdings Inc customer in Kansas
Apr 30, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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