Santander Consumer USA Holdings Inc Complaint

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle lease Managing the loan or lease Florida

I have an auto loan with Santander and each month when I make the payment online I 'm charged a $10.00 " convenience fee '' The only way to avoid this fee is to mail the payment or setup auto pay with the bank - neither of these works well for me. What can be done to stop them charging a fee for me doing their work?

Santander Consumer USA Holdings Inc customer in Florida
Apr 08, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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