Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Shopping for a loan or lease Florida

Roadloans.com put a hard inquiry on my credit without authorization. I called and spoke with - who told me that he did n't know where it came from, but they could n't remove it. There is no possible way I authorized this through them or anyone else for any kind of loan.

Santander Consumer USA Holdings Inc customer in Florida
May 11, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

Consumer disputes how Santander Consumer USA Holdings Inc handled their complaint

Created with Highcharts 4.2.3Santander Consumer USA Holdings IncComplaint HistoryComplaints12/20151/20162/20164/20165/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Consumer USA Holdings IncShopping for a loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease0.6%7.8%0.7%0.2%1.8%1.3%86.5%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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