Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Managing the loan or lease Illinois

RE : Santander Consumer USA - Account # - To Whom It May Concern : I am writing this letter to in regards to my car loan with Santander Consumer USA. I am concerned that when I submit my payments the correct amount is not being applied toward my principal. For example my - payment of - was due - -, - and the payment posted on -/-/-. When reviewing my payment history - was applied toward my Interest and $31.00 was applied towards my principal. Original Loan Amount : $15000.00 Interest Rate : - Loan Started on -/-/-

Santander Consumer USA Holdings Inc customer in Illinois
Apr 18, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

Consumer disputes how Santander Consumer USA Holdings Inc handled their complaint

Created with Highcharts 4.2.3Santander Consumer USA Holdings IncComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Consumer USA Holdings IncManaging the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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