Review and analysis of over 248 complaints against Capital One
Capital One consumers have reported over 248 official complaints related to Transaction issue. Out of the 248 consumer complaints against Capital One, 17% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 31% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Capital One Credit card transaction issue December 29, 2016 - I am contacting your agency in hopes you can help me dispute my $10000.00 charge on my Capital One for this fraudulent company called -. I was contacted by - in - about creating an - website. He assured me that - was the right company to build this site for me. I paid him $5000.00 for this - website and training on -/-/-, and then another $5000.00 on -/-/-. Not once did he tell me that it would be my responsibility to add the pictures and find dropshippers. I find the fact that this information was not disclosed as flat out deceitful and possibly illegal. Four... |
Capital One Credit card transaction issue December 28, 2016 - I had a credit card on file with -, and was charged in error for a service I did not receive. The hotel was informed and I disputed the charge of $100.00 with Capital One, who confirmed the dispute, removed the charge, and resolved my issue from -/-/2016. I have found that Capital One has recently reinstated the charge, refused to allow me to dispute the charge, and is harming me financially by charging interest on a balance which was disputed/already removed. I have contacted - representatives in order to notify them of their error. They advised they could not assist, could not read... |
Capital One Credit card transaction issue December 21, 2016 - I got a secured capital one credit card ( first credit card ) and I got a balance that I had to pay before -/-/-, so I went online using the payment option on mt capital one account and try to pay for the balance, I made a payment for $190.00 on -/-/2016 to capital one using my checking account. A few days later, got an email from capital one saying that my payment was rejected, so I call my other bank to try to resolve the problem and they told me that I have to provide my account - digits number ( which I did n't know ) to make the payment. so after that I call capital one and ma... |
Capital One Credit card transaction issue December 16, 2016 - I attempted to make a retail purchase using my Capital One card and it was declined. I received a text and email ( Two-factor authentication ) to which I responded affirmatively, yet Capital One did not authorize the charge. I spoke with their fraud unit and I asked to know why the card was declined. The only explanation offered was that it is the holiday season and that falsified cards are in use and, thus, Capital One declined the charge. No adequate reason given. What is the point of having a credit card when the issuer can not allow you to use it? This should be illegal. Capital One 's f... |
Capital One Credit card transaction issue December 11, 2016 - I established automatic payments on my kohls account. Something went wrong and the payments were not taken from my account. Kohls acknowledged that a problem existed and refunded the late fees but still reported as delinquent to the credit bureau.... |
Capital One Credit card transaction issue November 26, 2016 - ( 1 ) On - -, 2016, I placed an order with a merchant named, - - - - , - ( " Merchant '' ), so that a personal service of process of legal documents could be performed. ( 2 ) On - -, 2016, - - - - , - informed me via email that they did not receive the order I placed online for the service of process that I requested. ( 3 ) In a subsequent phone conversation with the merchant, I informed the merchant that, since the order was not received by them, that I wanted to cancel the order. ( 4 ) Upon cancellation of the order that I placed and after the mer... |
Capital One Credit card transaction issue November 19, 2016 - A merchant mistakenly charged my credit card in the amount of $2900.00 ( the order number ) instead of $290.00 ( the purchase amount ). The larger sum was immediately withdrawn from my account, and despite a prompt void of that transaction, MasterCard and or Capital One bank is refusing to credit my account immediately. I have been told it will take 3-5 business days to post back to my account. I assume the banks are earning interest on that sum while I am left without available credit. As a - I occasionally need to rely on short term credit to cover cash flow shortfalls. This has left ... |
Capital One Credit card transaction issue November 19, 2016 - Capital One is accepting fraudulent charges invented by a Merchant ( horse trainer ) and they are insisting that I pay them without any proof that I agree to the charges or that the charges are legitimate ( which they are not ). Capital One has based this decision on a fake email " bill '' submitted to them by the Merchant in spite of clear proof that I have furnished to them that the charges are not legitimate. I paid a Merchant ( horse trainer ) $1500.00 for services ( Full Training ) of my horse. The " Full Training '' includes the pick and and drop off of my horse, training the horse, ... |
Capital One Credit card transaction issue November 15, 2016 - I was contacted by an unsolicited telemarketing phone call, sometime in - by a company called -. They offered me a profitable at home business, they would submit my keywords to increase my overall ranking. I paid them $4300.00 and I signed up with them. Within a few days -, the technician, contacted me with some keywords and also asked if I had keywords I wanted used which I gave some suggestions. In - I was again contacted and - wanted to start my social media and a - video. I paid them $2500.00 again. They contacted me the next day saying that if they could optimize mor... |
Capital One Credit card transaction issue November 14, 2016 - I have been making payments on my Capital One account from my bank account for approximately a year. Every now and then they do n't make my payment available in my my credit limit and they put a hold on my payment, even though it has cleared the bank. The randomness of this is frustrating. My last payment they once again put on hold, my wife, an authorized user, was informed when she called in to see why payment was not reflected in our available credit. Several days later she called in to check the balance and available credit and was directed to the fraud department. They indicated that they... |
Capital One Credit card transaction issue November 10, 2016 - I am a victim of an online at home business scam. I received many unsolicited telemarketing phone calls from several companies, they all promised me profitable online business. This company, - - - called me on -, - was the name of the agent that contact me, he was very persuasive. He explained that without the social marketing that my site would fail. He said that - - - would do the marketing and develop keywords to increase the site visibility and that would get me up to the first page of searches. That they would do an average of - posts to - and -, so I woul... |
Capital One Credit card transaction issue November 9, 2016 - I received an email on -/-/16 that my Kohls credit card was past due. I thought I had scheduled a payment. I accessed their website on that day, the website did n't show a payment or a pending payment so I scheduled a payment as I must have forgot to schedule a payment for my - bill. Now I have a payment out of my checking account on - for approx. $400.00 and a - payment on - for the same amount. So the second payment overdrew my checking account and kohls has a - payment showing on their system which has n't been deducted from my checking account. They ca n't explain th... |
Capital One Credit card transaction issue September 10, 2016 - I had a subscription to -. The credit card on file expired over one year ago, yet a new charge for the subscription was placed on my credit card 13 months after the card on file with merchant had expired. I called my credit card company ( Capital One - ) to dispute the charge and they said since I had a subscription then I had authorized the charge. After asking how a merchant was able to charge an expired card, Capital One admitted to giving the merchant my updated card information. My credit card company provided personal information ( new card number, expiration date, and security cod... |
Capital One Credit card transaction issue August 18, 2016 - I always pay my balances in full. I went online to pay my account balance two days over due. I checked the box that said pay last statement 's balance which was $740.00. To this balance they added the charges for - that had not yet come due totaling $1600.00. When I questioned them about it they said the payment was being processed, and there was nothing they could do about it.... |
Capital One Credit card transaction issue August 15, 2016 - Capital One bank took money out of my account through an ACH transaction on - -. The Ach Trace Number is -. My credit union states it was from an online transaction. I have been behind on my account and it was closed after my son got - last year. I am paying them $50.00 a month but they took out $1000.00. My mortgage payment. I searched the web and this seems to be a practice that they do a lot. I have not made a payment to them through the account they took the money from for quite some time. I ca n't believe they would have the ability to just take money as they see fit.... |
Capital One Credit card transaction issue July 12, 2016 - Capital One took money from my checking account and will not put it back. I have called several times. The transactions were not authorized and I have communicated that with them.... |
Capital One Credit card transaction issue July 11, 2016 - On - -, 2015, I made a charge to my Capital One Master Card in the amount of $48.00 to - - - - in -, WV for a deposit on a lodge reservation. I called - - on - -, 2015, and cancelled our reservation, which was within their cancellation policy, and they were to refund the deposit. - - made the refund to my Capital One Master Card on - -, 2015, however ; they erroneously made the refund for $590.00 instead of $48.00. - - tried to do a charge back for the erroneous balance but it was declined. I have been working with - - since then i... |
Capital One Credit card transaction issue July 8, 2016 - - of my customers file a dispute on a transaction after buying a scooter from me and keeping the items. Contact Capital 1 to get my money back on my account and fax proof of purchase and as of today Capital did n't credit my account back. Transaction amount of $800.00.... |
Capital One Credit card transaction issue July 7, 2016 - I was invited by my friend to attended 3 day business seminar in - Arizona hosted by -. The program was to boost companies to another level and ideally was to boost - company to another level. We were promised in the seminar that various training would be conducted and the whole package costed a lot. I charged my Capital One credit card with an amount of $7300.00 and that was in - 2015. After the three day seminar I waited for a week to receive a call from - - and none was received. I signed up into the client account and inquired when the training would begin. Training sta... |
Capital One Credit card transaction issue July 7, 2016 - I purchased a - from an - seller and it was not as advertised. The product was damaged. I contacted - support and they asked me to return the item back to seller and I provided both seller and - with a tracking number. The tracking number for the item I shipped back is - -. - told me they could not refund me the amount owed. The product is $1000.00 and I paid an additional $89.00 to ship the item back to seller. I called Capitol One and asked them to dispute the charge of $1000.00 after I gave them the appropriate documents by email and also submitted to them the tra... |
Capital One Credit card transaction issue July 7, 2016 - The available credit on my account with Capital One is down from over - available from yesterday to only - today, -/-/-. The attached screen shot shows all transactions both posted and pending, they still do not add up to show difference in available credit. Despite chatting with - different chat reps, both slow/inept with bad English, I am unable to figure out the difference from having over - available yesterday to - today. The reason I am concerned among others is because I had a transaction get declined from - due to low available credit. Also, there appears to be so... |
Capital One Credit card transaction issue July 1, 2016 - I feel harassed by the Capital One credit card division. In the last 30 days I have received two emails form Capital One stating as below ( in quotes, italicized ) : " Our fraud defenses flagged one or more purchase ( s ) below as unusual for your VISA SIGNATURE card ending in -. Do you or an authorized user recognize these purchases? If we 've already spoken about this, you can ignore this email. Some things to consider when reviewing your purchases : If a dollar amount differs from your record, it could be a pre-authorization. For example, many gas stations pre-authorize an amount ( usu... |
Capital One Credit card transaction issue May 27, 2016 - Re : Kohl 's Account # - I made purchases in -/-/- totaling $180.00. On -/-/16 I made a return in the amount of $28.00. On -/-/16 I paid the remaining balance $150.00. On - -, 2016 the Kohl 's system took an auto payment of $180.00 when the balance on my account was -. Now they say it will take over 60 days to refund my credit balance. This is a computer programming glitch for the company to float my money.... |
Capital One Credit card transaction issue May 17, 2016 - I have a dispute with - - over a a cancellation fee they are charging me. The merchant has provided capital one dispute team, with inaccurate false information and Captial one 's dispute account managers are not doing their due diligence in investigating the situation. I have been told misinformation since - -, 2016 and my last encounter with the rudest account manager i have experienced there is what has drawn me to file this complaint. He proved to me that they are not reading the submitted materials. They are interpreting hard facts in the favor the merchant. THe last account ma... |
Capital One Credit card transaction issue May 3, 2016 - Repetitive unauthorized charges to credit card account - when I call the business ( - ) they argue with me and say that my wife authorized the charges when she charged a rental car from - - - - on our credit card account -we have the rental car statement printout and there is no such charge reflected. - will agree initially to " cancel the membership '' PROSPECTIVELY - but not give a credit for the unauthorized charge. When I press the matter ( - ) about this being a fraudulent, unauthorized charge ( and threaten to contact the FTC or file a class action lawsuit ) - they a... |
Capital One Credit card transaction issue April 13, 2016 - There were charges made at - stores using my credit card which I did not make. I do not make purchases for those amounts anywhere. I rarely shop at - and when I do, I do it online. The fraud department for my credit has advised me to contact the police and file a report. The charges were made on a another credit card not the - - -. Although I do own one I do n't use it. I have been in contact with Capital One which was the credit card that was used. They cancelled that card and gave me a new credit card number since then. ... |
Capital One Credit card transaction issue April 12, 2016 - I was contacted by, Capital One, by telephone, about suspicious activity on my a credit card in - 2016. There were - charges for $110.00, at different locations, on - -, 2016. I had destroyed the credit card months earlier as I was planning on cancelling the account after all automatic charges transferred to another Capital One card. The card had not been used online for nearly a year. In - an annual magazine subscription was charged for $49.00 on - -, 2016, which is valid and I paid for that. Shortly after that, - -, 2016, is when the fraudulent charges of $110... |
Capital One Credit card transaction issue April 1, 2016 - I disputed charges on my credit card -/-/- with Capital One. It appeared my credit card information was stolen as there were almost $1100.00 in charges that I had never seen before in a period of two hours on one day. I notified Capital One and spoke to - different people confirming the matter. I was advised I would not be charged for it and the charges would come off my card. They did and a new credit card with a new credit card number was sent to me. The case was then closed. Fast forward to -/-/- and I received adjustments on my new card of over $1100.00 for those same ... |
Capital One Credit card transaction issue March 5, 2016 - I was checking out for a $200.00 purchase at Kohl 's Dept Store in -, NJ and planned to use my VISA. The checkout clerk tried to have me apply for a store cc which I declined. Then in the process of using the VISA there were multiple questions on the keypad. Asking me to type in my name, asking questions about my citizenship and finally asking for my SSN. I refused to provide my SSN and they would not process my VISA. The store clerk told me it was the law and that I had to enter my SSN to use my VISA. I know that to be false but he insisted. I suspect the store had some kind of sales pro... |
Capital One Credit card transaction issue March 3, 2016 - rec e mail my pymt was return from the bank, my cr union said that capt one never took the money out. ... |
Capital One Credit card transaction issue February 29, 2016 - First, I want to thank CapitalOne for resolving the previous issue with the credit line semi-efficiently, it 's just unfortunate do n't provide for such resolutions without involving the CFPB ( ca n't just email CapOne ) ... Unfortunately now have another issue but this time a slightly bigger issue. We tried to file a dispute online and the system was down, it was down for a week or so as we continued to try to no avail. We called and after several questions, were told to call back in a couple hours because the system was down ( this compared to, 'can we call you back once our systems are back... |
Capital One Credit card transaction issue February 9, 2016 - Disputed a duplicate charge on my Capital One credit card. After receiving acknowledgement and a credit from them, the charge was later debited to my account with a follow-up letter telling to work it out with the merchant and that the case was closed. ... |
Capital One Credit card transaction issue January 20, 2016 - On - -, 2015 I sent via snail mail the Capital One Transaction Support Center the following signed letter : " Dear Capital One, Thank you for your update notice dated - -, 2015 regarding my dispute with - - billed on -/-/2015 for $71.00. Per your letter, I write to provide you with documentation ( email sent by the merchant - -, 2015 ) that substantiates that my subscription ( ID : - ) was canceled, the request was processed, and no further charges should have been posted by the merchant. This enclosed email from the merchant is the only documentation I rece... |
Capital One Credit card transaction issue January 15, 2016 - My issue is with capital one gm flexible Earnings card. Everytime I call and make a payment on the automated system and its time for them to provide me with a confirmation number, the automated system " conviently cuts out, '' and I 'm not able to hear - of the numbers /letters. At first when this occurred I honestly believed it was a system error but this has happened EVERY single time for months. I 'm starting to feel like this intentional on the credit card companies part nc there 's no way it could happen 10 consecutive months in a row. Its almost like they do n't want you to have the c... |
Capital One Credit card transaction issue January 3, 2016 - I bought product from a kiosk at the - - from a company Called " - ''. They fraudulently did not disclose that all sales are final and tricked me into buying the product with no course of refund. I tried to dispute the transaction with Capital One and they denied my case and told me to work with the merchant. They promise fraudulent protection yet denied me when I needed it the most. If i could have resolved the issue with the merchant I would have. But the fact I couldnt want why Iook the option to dispute the charges ... |
Capital One Credit card transaction issue December 22, 2015 - I filed a complaint about not being allowed to stay in my hotel room - night while in -, -. I was clear that I was allowed to stay the other nights, but the final night I had to get another hotel because the security guard would not allow me to enter. I have repeatedly provided information about this to Capital One. They came back and said that I did check in to the hotel. I did, but was not allowed to stay - of the nights. -, the partial refund request - the hotel refused -. Once again, Capital One is asking for this same information. Their own contract says I am protec... |
Capital One Credit card transaction issue December 9, 2015 - I purchased - items from Kohl 's using Kohl 's Charge Card online ( order # - -. I refused delivery with the carrier and the items were returned to Kohl 's. Kohl 's has refunded - item but refuses to refund the other item and Kohl 's Charge refuses to reverse the charge. I never got possession of the item so expect the charges to be reversed. There were purchased together and shipped under the same tracking number and where refused delivery at the same time. So I am puzzled why Kohl 's have decided to reverse the charge for - but not the other. ... |
Capital One Credit card transaction issue December 7, 2015 - Back on - -, 2015 I purchased a cell phone from - - using my credit card. When the phone did not arrive, I called to file a dispute on the - of -. I was issued a temporary refund to my account. I always make the habit of paying off my balance as soon as the charges clear the account before the statement is processed, so I paid the charge of $1000.00 already back in the beginning of -, but as of - -, I noticed the refund was taken away and I was rebilled for the charges of $1000.00 and I am being asked to pay them - even though I still do not have the merchandi... |
Capital One Credit card transaction issue November 30, 2015 - My - yrs. old daughter without my permission used my Capital One credit card to purchase - concert tickets valued at $340.00, later that day looking at my notifications on my phone I see the charges and called Capital one, they told me I needed to call the police and present charges to my daughter ( needless to say I developed a knot in my stomach ) the agent proceeded to contact the merchant and they did not helped even though I mention that I was within my 3 days to rescind, plus I did not authorize this transaction, I did therefore disputed the transaction today I received a letter ... |
Capital One Credit card transaction issue November 12, 2015 - I initially gave a merchant a down payment on Capital One MasterCard for the installation of a wood fence on my property. The fence was not completed but the company charged the remaining balance to MasterCard without my approval. I immediately contacted Capital One and they initially charged back the merchant I sent in a statement and an estimate for the completion of the fence by Capital One stated that they did not receive the estimate by the deadline. When I called Capital One about this they then stated that the estimate was not legible and closed the case. I called again about this charg... |
Capital One Credit card transaction issue November 6, 2015 - Capital One was informed on Tuesday that an improper charge was filed, - times more that actual bill : $21000.00 versus $210.00. Vendor confirmed it was $210.00 on phone with Capital One and my engineering business. Despite reported fraud, capital One paid the entire fraudulent amount on Friday, wiping out my remaining credit, resulting in rejection of valid charges. After 5 hours on phone attempting to resolve, I was informed it was MY problem to recover my $20000.00. Of course vendor, a - -, is not returning either my or Capital One calls. I 'll be taking my business elsewhe... |
Capital One Credit card transaction issue November 2, 2015 - In - 2015, during a business trip, my Capital One CC was comprised. Almost 1k in transactions appeared on my account. Until recently, I was satisfied with Capital One 's resolution. Apparently, during the fraud investigation, my account was inadvertently credited twice for the fraudulent charges. At that moment, I nor, Capital One caught the error. Capital One caught the error and sought to resolve which is their right. However, its been 5 months since the original occurrence and I thought it a closed matter. How Capital One handled the error, is the reason this form is being filed. On -... |
Capital One Credit card transaction issue October 20, 2015 - I purchased - bundles of - Curly hair as well as a - Body Wave Lace Closure -. - # - was placed on - -, 2015. My credit card has been charged in the amount of - which is the cost for all - items purchased. I received - lovely bundles of - Curly hair extensions on -/-/15 ; however, my - Body Wave Lace Closure was not in the package. The cost of the - Body Wave Lace Closure was -. When I emailed the company to inquire about the missing item they advised me to reply to their email with the name used to place the order and a refund would be sent. ... |
Capital One Credit card transaction issue October 16, 2015 - Ordered a Large BBQ sandwich for a total of $ -Posted on my account as $ -I specifically did not include a tipThe manager at the business - - - '' in - , -Insisted it must have been me, other - reviews prove a pattern of theft and fraud. I was not the only one with an unauthorized transaction ... |
Capital One Credit card transaction issue October 13, 2015 - I purchased a coffee maker from -, that I ship back to them. Capital One issued a temporary refund, then several months later I was charged for it, putting me over my credit limit and decreasing my credit score. ... |
Capital One Credit card transaction issue October 13, 2015 - For a number of years I have had a Capital One credit card - hereinafter - ). For some time I have had various businesses ( - - -, - -, etc. ) automatically charge - for reoccurring monthly fees. This has worked fine till now. The way it works is I sign onto a businesses web site and enroll in / update my automatic payment information - hereinafter AutoPay -. After a period of time - several business days ) the change percolates through the business system and everything is in sync. My current problem is that - decided without informing me to issue a new car... |
Capital One Credit card transaction issue October 5, 2015 - We disputed and item on our credit card with Capitol One. The rental of an auto. We provided documentation that showed the charges, however Capitol one has stated that the are correct and want to charge us for the bill. ... |
Capital One Credit card transaction issue October 3, 2015 - I purchased a total of - items from kohl.com. I then received a package with - items in the box for which I did not order. I called kohl and was told to return the wrong items in store and i will receive a full credit for the correct items and a refund of the shipping charges. I go inside the kohl location in - MD, speak to the manager - who confirms I indeed returned - items that was placed in the box to a kohl.com agent and I was then advised I would get a full refund in about 7 days. Now, i received a second bag with a book i ordered - and i do n't expect to get that back.... |
Capital One Credit card transaction issue September 29, 2015 - The reporting constitutes an outdated demerit past the legal time limit and collection of the initial matter exceeded the California Statute of Limitations of 4 years and should be removed. There was a dispute regarding application of payments towards account which led to a discrepancy in the crediting of payments made, a negotiation took place and favorable results were obtained, however the company did not follow our stipulation and erroneously made incorrect payment remarks on my account. Problems occurred with customer service not be effective in resolution of the problem. I contend that I... |
Capital One Credit card transaction issue September 13, 2015 - In - 2015, I filed a dispute with my credit card company, Capital One against- - - - for - transactions - $240.00 deposit and $200.00 pet fee. In - 2015, Capital One closed my case citing that I did not provide documentation. I provided Capital with the - Itinerary of the bookingreservations from - of the $240.00 deposit paid and remaining balanceof $1900.00 to be paid upon check. I also provided a letter documenting my conversationbetween the - - Front desk agent that I declined housing my pet. Capital One closed the case citing that I did not provide ... |
Capital One Credit card transaction issue September 9, 2015 - During my year long job search I was contacted by what seemed to be a legitimate company to fulfill a Shipping Supervisor role. I was to fulfill purchase and shipments to set up new offices here in the states. I was a bit skeptical but did some research and could n't find anything online that would give me a red flag. They were to pay off my cc so I could begin making purchases on my card for which they would reimburse me. They gave me a - - Account # to use to pay off my card. Decided to call - - to make sure it was a legitimate account. They were no help and guided me to get in t... |
Capital One Credit card transaction issue July 18, 2015 - ON - - I ORDERED A NEW RADIATOR FROM -. MY CUSTOMER IS IN THE MOTEL WAITING ON THE REPAIR OF HIS FREIGHTLINER TRUCK. THE PART SHOWED AND IT WAS WRONG. THE MANGER AT - - ASKED US TO TAKE IT TO A RADIATOR SHOP TO BE MADE TO WORK. THE PART WAS COMPLETELY WRONG COULD NOT BE MADE RIGHT. WE SHARED THE INFO WITH OUR CUSTOMER WHO IS NOW AFRAID OF BEING STUCK IN A MOTEL OVER -. OUR CUSTOMER DECIDED TO RENT A CAR AND DRIVE TO -, T- AND PICK UP A RADIATOR HIM SELF. CALLED - AND TOLD THE MANGER THE DEAL. TOLD HIM I NEEDED TO SEND IT BACK. HE SAID HE WOULD GET BACK TO ME. I WAITED T... |
Capital One Credit card transaction issue July 7, 2015 - After my small business failed the only option I had for a credit card for my new business was a secured card through Capital One. I signed up for this account, deposited $2800.00 do bring my available credit line to the maximum $3000.00 limit. My complaint is based on a recent transaction that was declined because I was three days late on my payment. There are plenty of funds on my account to cover this transaction. I have a payment scheduled for this account today three days passed by due date and yet they still decline my transaction. I feel that this is an unjust practice considering t... |
Capital One Credit card transaction issue June 27, 2015 - Capital One Bank issued a - for -/-/- for credit card debt from -/-/-. According to Capital One's credit card agreements, the agreement is governed by the laws -. According to - law, the statute of limitations for credit card debt collections is - years. Additionally, the statute of limitations of - my residence, is also - years.- requirements specify that a debt be written off as soon as determined to be uncollectible. By definition, the expiration of the statute of limitations for collection defines a debt as uncollectible. Capital One Bank is subject to - r... |
Capital One Credit card transaction issue June 25, 2015 - I inadvertently made - $100.00 payments to Capital One. They refunded the money into my checking account and then billed me $500.00 on a different account. I have been trying to resolve this since -/-/-. They take all my information and then do n't follow up. This is the information that is relevant : Case Number : - The account in question is : - - - -. This account is closed. They have billed an account that ends in -. ... |
Capital One Credit card transaction issue June 18, 2015 - I recently contacted Capital One regarding a chargeback item that I was charged for services that were supposed to be rendered. Once the initial dispute was created online, I was not contacted again by Capital One or given any type of statement credit. I followed up with Capital One around 30 days later, only to find that my dispute had gone nowhere. They showed the dispute in their system, but told me that because the charge was prior to 120 days from today 's date there was nothing they could do about it ''. I attempted to contact their Transaction Support Center again and at that time they... |
Capital One Credit card transaction issue April 29, 2015 - I have repeatedly explained to Capital One that I have not made or authorized any charges to - - -. I have filed several disputes and Capital One is still refusing to refund me my money. In addition to that I was issued a credit from - for food that was returned in the amount of - and Capital One reversed it. ... |
Capital One Credit card transaction issue April 16, 2015 - On -/-/2015 I paid my credit card bill $180.00 On -/-/2015 I received a message stating that amount was pending due to a - CAPONE OTB HOLD. I called to inquire about the hold up. A supervisor stated it was because I paid my bill to often in one month, so they were placing a hold because of suspicion of fraud. They called my bank with me on the line and inquired about fraud. The bank confirmed there was no fraud. the bank further told them that the $180.00 was released to them. They confirmed they had received the payment. After they hung from the bank the supervisor for Capi... |
Capital One Credit card transaction issue April 9, 2015 - I have paid my payments through Capital One credit card for several years now. In fact, on my personal account they have stated that my payment history is - %, which is good. I paid - payments within - weeks to bring my account under the credit card amount that was issued to me. I paid $50.00 by mail on - -, 2015 and then another payment through my checking account on - -, 2015. On - -, 2015 I called the representative - ( ID # - ). I asked why was my account held and there was n't any credit on my card. She said that we had to call my bank to verify that the... |
Capital One Credit card transaction issue April 1, 2015 - I placed an order with - - on -/-/-/-/2015 for $180.00 and they sent the wrong item. I wrong item. I returned the item for the correct item. They never contacted me, so I called them and theythey said they did n't know what to do. So they said they would send thereplacement right out. I waited and nothing. I called again and they said theythe item was on back order. I told them I no longer wanted the item, because it was now - -. They agreed to give me a refund andemailed this in writing. I had done a chargeback on my credit cardbefore I received this email, and advised t... |