Capital One Credit Card Complaint

Capital One Credit card department,

Transaction issue Florida

During my year long job search I was contacted by what seemed to be a legitimate company to fulfill a Shipping Supervisor role. I was to fulfill purchase and shipments to set up new offices here in the states. I was a bit skeptical but did some research and could n't find anything online that would give me a red flag. They were to pay off my cc so I could begin making purchases on my card for which they would reimburse me. They gave me a - - Account # to use to pay off my card. Decided to call - - to make sure it was a legitimate account. They were no help and guided me to get in touch with the Fraud Dept at Capital One. On - - I had a 20 minute conversation with the Fraud Department at Capital One ( my cc account ) to discuss the venture and make sure I was n't doing anything wrong or fraudulent. They assured me the account was a Corporate Account from - - and that everything appeared legitimate. Ok, I thought, The Fraud Dept gave me the go ahead and I proceeded to pay off my


before I proceeded. Until - day the funds were taken back out of my account. I thought ..How could that be? No one has access to MY account to take money out? I called up the bank again - - - ) and they explained the funds were taken back out from the - - Account. They told me I did not have access to that account. I assured them I did. I have it in writing in an email as I explained the first time I spoke with the Fraud Department. How is that possible? They then told me that they do n't actually have the funds in my account like they show me and let me believe the funds are in my account. In essence, all - purchases I made, in addition to the original paying off of my account from this - - Account were taken back out. On - - I had another 27 minute conversation with the Capital One Fraud Department letting them know that they screwed me over on this after I spoke to them 8 weeks earlier to make sure I would not be defrauded. They never told me that I could not stop money coming back out of the account if my NAME was n't on the account. They never told me that just because they showed money in my account and it has cleared that they do n't actually have the money. - very deceptive ). I did my due dilligence in calling the Fraud Department in the first place. They are the professionals. They should 've alerted me to watch out for - because your name is not on the account and money can be taken back or let me know that just because they show that the account has cleared, it actually has not.