Capital One Credit Card Complaint

Transaction issue

Capital One Credit card department,

Transaction issue Iowa

I was contacted by an unsolicited telemarketing phone call, sometime in - by a company called -. They offered me a profitable at home business, they would submit my keywords to increase my overall ranking. I paid them $4300.00 and I signed up with them. Within a few days -, the technician, contacted me with some keywords and also asked if I had keywords I wanted used which I gave some suggestions. In - I was again contacted and - wanted to start my social media and a - video. I paid them $2500.00 again. They contacted me the next day saying that if they could optimize more pages it would help me and this was another $1600.00, I also paid them. Then in - - was going to design a new website. Needless to say I paid them an extra $3200.00 on my Capital One credit card.This is the charge that I would like help to dispute.In a couple of weeks I was not happy with what I had received from the company and started disputes with my credit card companies to try and get my money back. - contacted me and threatened me saying that they would be starting litigations against me since according to her they had provided with the services they said they would. The next week I agreed to drop the disputes because I did n't want my company to get a bad mark but I was definitely not happy with their services. They have n't done anything since then and I believe they have been stringing me along and they have never had any intentions of actually selling me a legitimate and profitable business. I am out of thousands of dollars and I need your help to try to recover my money.

Capital One customer in Iowa
Nov 15, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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