Capital One Credit Card Complaint

Transaction issue

Capital One Credit card department,

Transaction issue North Carolina

I inadvertently made - $100.00 payments to Capital One. They refunded the money into my checking account and then billed me $500.00 on a different account. I have been trying to resolve this since -/-/-. They take all my information and then do n't follow up. This is the information that is relevant : Case Number : - The account in question is : - - - -. This account is closed. They have billed an account that ends in -.

Capital One customer in North Carolina
Jun 25, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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