Capital One Credit Card Complaint

Capital One Credit card department,

Transaction issue Washington

I was contacted by, Capital One, by telephone, about suspicious activity on my a credit card in - 2016. There were - charges for $110.00, at different locations, on - -, 2016. I had destroyed the credit card months earlier as I was planning on cancelling the account after all automatic charges transferred to another Capital One card. The card had not been used online for nearly a year. In - an annual magazine subscription was charged for $49.00 on - -, 2016, which is valid and I paid for that. Shortly after that, - -, 2016, is when the fraudulent charges of $110.00, - times, occurred. I was told by Capital One that I would not be responsible for fraudulent charges. When I telehoned them afterwards, more than a few times, I was told that I would not be responsible for the charges. On -/-/16, I received a notice that I had been reported to - for failure to pay. I have left three phone messages to the fraud agent, -, with no return call. I did receive a letter dated -/-/2016, but received sometime later than that from the fraud department saying that the investigation was resolved. But the fraudulent charges, and now late charges and interest are accumulating on the fraudulent charges. I have a second Capital One credit card that I have been using since I stopped using the credit card that has the fraudulent charges on that I always pay off each month. It appears, to me, that someone got the credit card number from the magazine subscription charge for $49.00 in - and either sold the number or used it online to make the - purchases for $110.00, on the same day, at three different locations. I 've done everything I can, including sending a letter to the fraud department of Capital One. Please help.