Capital One Credit Card Complaint

Capital One Credit card department,

Transaction issue Maryland

In - 2015, I filed a dispute with my credit card company, Capital One against- - - - for - transactions - $240.00 deposit and $200.00 pet fee. In - 2015, Capital One closed my case citing that I did not provide documentation. I provided Capital with the - Itinerary of the bookingreservations from - of the $240.00 deposit paid and remaining balanceof $1900.00 to be paid upon check. I also provided a letter documenting my conversationbetween the - - Front desk agent that I declined housing my pet. Capital One closed the case citing that I did not provide documentation of thecredit for the pet fee. I finally agreed with Capital One to pay the $200.00 pet fee since I did not have the proof they needed, but was perplexed that my case for $240.00 deposit was also closed even though I provided documentation. I have pasttwo weeks, I have been getting the run around from Capital One. any proof, but still