Capital One Credit Card Complaint

Capital One Credit card department,

Transaction issue Alabama

Repetitive unauthorized charges to credit card account - when I call the business ( - ) they argue with me and say that my wife authorized the charges when she charged a rental car from - - - - on our credit card account -we have the rental car statement printout and there is no such charge reflected. - will agree initially to " cancel the membership '' PROSPECTIVELY - but not give a credit for the unauthorized charge. When I press the matter ( - ) about this being a fraudulent, unauthorized charge ( and threaten to contact the FTC or file a class action lawsuit ) - they agree to issue a credit. This has happened repetitively. This is scam. The FTC or someone in the U S Government needs to investigate - - - - and/or " - Shopper ''. Someone similarly situated to me who is not a lawyer and who is not versed in their legal rights would probably not receive a credit.