Capital One Credit Card Complaint

Transaction issue

Capital One Credit card department,

Transaction issue New Jersey

I am a victim of an online at home business scam. I received many unsolicited telemarketing phone calls from several companies, they all promised me profitable online business. This company, - - - called me on -, - was the name of the agent that contact me, he was very persuasive. He explained that without the social marketing that my site would fail. He said that - - - would do the marketing and develop keywords to increase the site visibility and that would get me up to the first page of searches. That they would do an average of - posts to - and -, so I would have continuous exposure. - - would set up a - ad words through -. I expressed concern that the site was not active yet. He said that the marketing should be done way before the site is active to give it exposure so people will be able to find it. I was told a rep. Named - would start posting immediately. I also be taught how to do this myself in the future. - would continue posting as long as I paid $99.00 per month. If I did n't continue, that the site would not be viewed in searches. Also, that without a targeted - release the site would fail. - then spoke to me about renaming the website. We did some brainstorming on the phone and came up with " - - '' and the lower price of $2800.00. I only saw a few posts here and there. I lost contact with them once I asked for my refund, they decided not to answer my calls or return it. I believe they never had any intentions of selling me a legitimate business and actually make money of it like they promised me. I was scammed and I need your help to get my refund since they never provided me with the services that I paid for.

Capital One customer in New Jersey
Nov 10, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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