Review and analysis of over 62 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 62 official complaints related to Using a debit or ATM card. Out of the 62 consumer complaints against JPMorgan Chase & Co., 35% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 40% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Bank account or service using a debit or atm card November 16, 2016 - On -/-/2016, a deposit of $940.00 from my - pension and $110.00 from my - - - pension was deposited into my Chase Bank personal checking account. I stopped at a Chase atm at - - - in -, NY to withdraw $600.00 however the atm was faulty and never distributed the funds. I stood in front of that same atm until the branch opened at - and the Chase representative immediately shut down that very same atm machine. He then called the home office and was advised that the account would be rectified within six ( 6 ) hours. I trusted their word and on -/-/2016, I c... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card August 4, 2016 - I was married and in a abusive relationship. On -, - of - I was called in court and had my divorce granted getting my divorce degree. I then had to travel out - 2 days later and left my wallet at home. Later on I found out that my ex-husband which was still in the house and had been asked and given some time to move out friendly since our divorce was consensual from both parts. He stole my debit card from my wallet and made deposits and withdraws without my permission or knowledge. Since I was out - and sick - I was not looking at my bank account often. I contacted the bank a... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card August 4, 2016 - I went on a leisure trip to - -, - in late - / early -. On - -, I was in need of cash and proceeded to a nearby atm. The bank happened to be -. I tried - different machines at the atm unsuccessfully and just had a friend spot me cash for the night. Upon my return to the United States, I noticed that the - attempted atm transactions had cleared and registered as shopping transactions at a clothing retail store in - -. I had not done any kind of shopping let alone stepped foot in a retail store. I called JP Morgan Chase and filed a fraud complaint on - -... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card August 3, 2016 - Chase strikes again. My wife and I were at - and tried to reload our - cards with $25.00 through our - apps, her using the main account we have and me using our joint account. We 've been doing this for a year and a half now on these same accounts and same cards - nothing has changed. Well, the app kept giving us an error that the system was not available, so we each tried to load funds 3 times because it sounded like a connection error. We could n't get it to work and finally paid with cash. Right after we leave I check on my Chase app and we each have - PENDING TRANSACTIONS FOR... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 30, 2016 - I had a debit card only account with Chase and it was impossible for me to have insufficient funds in my account.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 20, 2016 - On - - 2016, I visited Chase Bank to make a withdrawal of $500.00 from my checking account, when I got into the bank, the ATM machine I used was reading out of service. I was elated when it became available for use as I was at the top of the line and the first customer to use it. I keyed in $500.00 and requested large bills, I received - 's. I again keyed in $500.00 and requested large bills and again I received - 's. I them proceeded to keyed in $400.00 to which I received a receipt which indicated that my transaction was denied. I then checked my account and realized I w... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 19, 2016 - On - -, 2016, a criminal hacked my account and charged $790.00 to my checking account. I immediately noticed that same day because it put my account in the negative and I got an alert stating that I was in the negative. So, I immediately called Chase Bank and made them aware of the fraudulent activity. They told me to stay calm and that they were going to open a claim for me and that everything was going to be fine. They credited back the $790.00 to my account and told me they were going to investigate. I followed up with them the next day once I saw that they let the charge go throu... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 18, 2016 - There was fraudulent activity on my HSA ( Health Savings Account ) card from - - till - -. This card was issued by Chase Bank and funded by payroll deductions and employer contributions. On -/-/- I became aware of this activity after observing lower than expected remaining balance while making a payment for a health service. Since there is no monthly statement sent per the card issuer 's policy there was limited means of discovering this fraud earlier. The same day of discovering the fraud I informed Chase Bank of the same who recorded this information and mentioned that I... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 14, 2016 - Dear Sir or Madam : My name is - - - and I have been a personal and business customer of Chase Bank for over 10 years now. I was also a former customer of - and Washington Mutual before they were taken over by Chase. I am writing to make you aware of a very unfortunate and irresponsible decision made by Chase regarding an unauthorized claim that I submitted in -. EZPass erroneously charged me for transactions that occurred while I was traveling in - 2016. I submitted written payment for these transactions to this company, but it was not for $100.00. I immediately contacte... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 13, 2016 - On - -, 2016, a Chase Mortgage Banker, - - deducted $500.00. from my account before the appraisal was done ( I never scheduled it ). On - -, 2016 I spoke with her and requested my application be withdrawn. She responded by saying ok and that the funds would be back in my account in a couple of days. - - made it 2 weeks so I visited the branch and was informed that the application was approved. That tactic was dirty and underhanded. It had n't been approved when we were sitting in front of her and made the request ; she put the paperwork through anyway disregarding the... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 11, 2016 - i have had bank fraud on my buis. acct. multiple times and chase has all ways replaced my debit card, and never closed my account and opened a new one. i have had several new cards after fraudulent charges. i have reported fraudulent charges and chase has reversed charges, then reversed them out of my acct. i was in a car accident in 2013 .suffering from - issues and not keeping up with my banking. my debit card and account numbers have been used to make charges with out my knowledge or permission ... i do not know if someone stole my mail or i have had my card skimmed and been robbed. chas... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 8, 2016 - I purchased - flat irons from a mall kiosk on - -, 2016 at - for $270.00. - for me and - for my daughter. After spending an hour at the kiosk while the lady selling the product used the demo to straighten my daughters hair as well as mine, I decided to buy them. The demo iron she used worked wonderfully on our hair. She even pointed out how it steamed and it was taking the moisture out of the hair therefore not causing damage. It was supposed to make the hair healthier and not damage it like other irons. I was hesitant at first, but she kept lowering the price and telling m... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card July 1, 2016 - I filed a dispute about some charges on my debit card with chase bank -/-/2016. the unauthorized transactions were -/-/2016 through -/-/2016. I had contacted the merchant in - 2016 regarding the first transactions and told me they were going to do an investgation. Some more transactions were charged in -/-/- to which i followed up with the merchant about the -/-/- transactions and about the -/-/- transactions, to which they said the had 60 days to resolve the issue and give a refund. At that point I called CHASE BANK ( the issuer ) to get help on this matter, to which t... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 30, 2016 - Chase savings account was linked to debit card. Multiple ATM transactions occurred during -/-/- and -/-/- on my account at the corner bank. The investigation team said the transactions were correct as the debit card had a chip, however, it was not me. I have proof I was working during each transaction. I asked to see the footage so I can go forward with the investigation and prosecute whoever has done this to me. I was denied to this information. I have been with Chase for approx for 9 years and never has there been a history in my checking or savings account of constant ATM withdraw... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 27, 2016 - Submitted a claim for disputed transaction charge from my debit card with Chase Bank due to an illegal charge from company - for $480.00 on - -, 2016. This ticket company - has violated their charge policy regarding selling of ticket. The ticket price was $800.00, and since - did not accept a " Credit-Card entry '' ticket for - concert, this company charged my debit card $480.00, even though their policy clearly states that they can only charge - % off the ticket price ( - % off $800.00 should be $160.00, instead of $480.00 ). - refused my dispute, and on... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 15, 2016 - I noticed several charges come through on my debit card that i did not notice I called customer support to dispute them as I did not authorize them. While disputing these charges the rep found a bunch of older charges that were also charged but under a different company name and included those in the complaint. I received a letter from chase telling me that the charges were to old and I would not receive almost $600.00 in unauthorized charged refunded to me. Since chase has never sent me a statement I was not aware of these charges I use the chase mobile app 's quick view feature to che... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 10, 2016 - I went to a hotel in my city of - where I believe the front door clerk stole my card information. when I realized the balance I immediately called chase for a resolution and was denied any help. I could n't believe how betrayed I felt by a company entrusted my funds with. Its like everybody 's nice until you need help. I just want my money back and my acct secured correctly.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 8, 2016 - What 's up with these - banks, forcing us, against our will, to use their flawed, chipped cards? On - -, 2016 I stopped to get some groceries on my way home from work. I bought - dollars worth of food and was told at the check stand my card was refused. On - - I called my bank ( Chase ) and was informed that they de-activated my ATM card, which expires -, and that I HAD to use the chipped card that they sent me. I told them that I never received a new card from them, that I did n't want to use a chipped card, and that short of going into the bank for each and every transac... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 8, 2016 - Chase bank has begun installing new ATMS that arbitrarily cancel my previous arrangement with the bank, that compromise my privacy and that potentially increase my security risk. I previously made explicit arrangements with the bank to link my debit card to only the smallest account among - I have with the bank. These new ATMS - and I have confirmed this with branch representatives - automatically display all - accounts and their balances on screen for anyone nearby to see, AND all - can be withdrawn from, eliminating the protection I had arranged by only tying my debit card to the... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 6, 2016 - Bank 's on-line statement says I have money currently available, but the bank denied my request for a - transaction increase to my debit card maximum daily limit ( well within my checking account balance - approximately - % ), because the funds were " available '' but not " collected. '' This is inconsistent statements appearing on the Bank 's website.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 5, 2016 - On -/-/16 someone transferred $1000.00 from my saving to my checking account. They spent $970.00 on - @ - - -.I claimed this quantity on the phone. The bank closed my debit card, and refunded this quantity the next day. I also went to the Bank Branch located at - - - -, -, - - to pick up my new debit card. I talked to - - - and I asked her what else I could do to avoid any other fraud. She checked the account and said that the transfer was made on the phone. She stated that the new card had a chip and it was really safe. It was wrong. -/-/... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 4, 2016 - Chase has failed to refund my money, to appropriately investigate claims and have charged me exuberant fees. I 'd like my money back. See the communications below. In addition, they have placed me on extensive holds, drop calls, etc ... This ordeal has been going on for over 6 months. In addition, - is at fault they have been systematically double billing subscription fees and when you attempt to recover they state that they can only go back a month. In addition, it appears that they are scheming on data usage as well. There is no way for the consumer to know whether they are actually getti... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 3, 2016 - On -/-/16 Chase bank - no - - - CA. The ATM withdraw of $400.00 Atm did't give the cash We went inside to draw the money the account showed a ATm withdraw of $400.00, but we did't get the money.Showed the banker the ATM slip showing we did n't money So they put the money back into the account. But a month later they took it out again. saying it not on there summery of transaction. Now every bill has bounce I 'm about to homeless..... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 27, 2016 - On - - it was my last possession that I had of my card. My card was in my wallet and my boyfriend had lost my wallet, he told me about it too late. An unknown person was making a transaction from -/-/- to -/-/-. I called my bank which is chase, I told them all the info and that I did n't do none of those transaction on those days. They did the investigation. Now they telling I owe them just because the checks and everything its in my area now I 'm being charged $3500.00 when I did n't even have that much money in my account to begin with in the first place. I did n't autorize... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 19, 2016 - On - - @ - I went to Chase Bank on - - - at - - - - - Ca . to withdraw money from another bank - -. Chase calls this transaction " cash advance ''. - help me with transaction at his desk. I gave him my - - - card along with my CA. I.D . need with draw $ -.As he walks away I wanted to make sure that I told him the right amount I wanted to get out so I longed in to my - - account online on my smartphone appt. In less than - minutes - comes back and tells me the transaction was decline. I show him my phone in which the transaction ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 15, 2016 - I was involved in a -. I was asleep and my apartment was broken into. Many items were stolen including my debit card. It is a CHASE debit card and when I called to freeze my card they asked me several questions about the last payment I made. The CHASE employee on the phone talked fast and had a strong accent. He asked me about a certain charge but never said a time or place and I misspoke and said that charge was made. This call happened around 8 hours after the incident and I was still shaken up from it. There was $480.00 taken out of an ATM that was not me and was fraudulent. CHASE deni... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 14, 2016 - The whole Chase system was down on -/-/2016. I could not get my money at any Chase ATM. I was forced to use another bank 's ATM to get my money. Now chase said they will not refund the charges from the other banks I was forced to use because those - could n't keep their systems up.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 14, 2016 - A debit card transaction appeared on my checking account for the amount of $190.00 charged by - -/-/2016 at approximately - MDT. - - MA -/-/- $190.00 I contacted the card issuer, Chase Bank, and reported the fraudulent transaction.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 13, 2016 - I have recently been the victim of a series of fraudulent charges, all in relatively small amounts between $ --, over the course of the months from -/-/- - -/-/-. I became aware of these charges on -/-/-, after the criminals had slowly drained my business account of over $6000.00. When I finally realized what had been happening, I reported it immediately to my financial institution, Chase, at my local branch in - -, CA on - -. They could see quite clearly that the charges were fraudulent and expected the funds to be returned in a couple days. On - -... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 13, 2016 - Chase Bank refused to honor the stop payment request that I made with regards to this transaction for $660.00 and my bank is giving a control of my bank checking account to the merchant - - -. - attached documentations from Chase Bank and - - -. Please help. Thank you.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 12, 2016 - I used the ATM in a - store to make a withdrawal. I was alerted that there would be a $3.00 fee to which I agreed to pay. When I checked my bank account ; instead of there being a $3.00 amount on a $140.00 withdrawal for a total of $140.00 : there was a separate $1.00 miscellaneous fee also. This fee was not indicated at the time of my withdrawal. If Chase Bank does this with every customer, they are making a ton of money illegally. Please look into this fraudulent practice.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 8, 2016 - Order flowers from a company name - to be delivered to my wife. The picture in their website vs what was delivered was a misrepresentation. Contacted - for a refund per their guarantee and they would not honor it. I then contacted Chase customer service and they said there was nothing that can be done since it was a debit and there was no purchase protection at all on debit purchases.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card May 7, 2016 - on - - a charge to my account without my authorization was made by - -, when contacting my bank they refused to allow me to dispute the debt. I bank with Chase located at : - - - - CA ph - - -. The Chase account was not used as security for - and they claim they know that I have signed an agreement with - that allows them to charge any card on file with or without my authorization. They refused to open up a claim unless I closed my account which would result in several bank charges for pending bill payments. - has a pending claim with you now and there... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 27, 2016 - On -/-/- I deposited $200.00 into my savings account with Chase bank. On -/-/- I went into the bank to request a bank card that was never mailed to me & learned that the account had $0.00. I told the banker that that could not be correct because I just put money in the account on -/-/- & was told that money was withdrawn the same day it was deposited. I did not do the withdrawals & she called to report the transactions. One transaction was a miscellaneous debit withdrawal which is done manually but the manual withdrawal slip can not be produced! Chase reversed my credit sayi... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 27, 2016 - For several months now i been having trouble trying to balance my checking account with JP Morgan Chase. Since every time a transaction happen they blame the merchant for when they process the bank and I keep getting charge over draft fee 's. When for example the most recent transaction happen -/-/2016 ; I have over - worth of fee 's after I just finish getting my deposit from my employer and my account was on the dot. I call to complaint about a transaction and i had a balance of $2.00 after a $300.00 payment I disagree but got nothing but an email next day I see all this transac... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 21, 2016 - I filed a claim with chase for - this amount was charged to my account from a vendor without my consent. This vendor is - my wife and I stayed at their resort during our honeymoon. Chase asked my to provide docs showing that this amount was settled in cash I provided the receipts that were given to me by the venue to Chase right after I filed the claim. 4 months go by I do not hear from Chase at all and all of the funds are reverse out of my account without notice leaving now with OD fees and huge negative balance. I called Chase to see why this happened, the representative said it was b... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 18, 2016 - i went into chase back to get change the teller asked me for proof that i had a chase account in order to give me change i gave her my chase credit card as proof she gave me the change when i got home i was looking at my account online as saw that she took out $100.00 out of my credit card as a cash advance when in fact i did n't withdraw any money i went into the branch they acknowledged that the teller had more money in her draw then she was supposed to have and that they will credit me as soon as the charges clear on my account i called the branch a few times trying to speak to the manger... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 13, 2016 - I had ordered a replacement debit/atm card for my savings account but never received it so I went into a branch to order - because I was told when I visited the bank in - of 2015 that it was never ordered. I was then told that the temporary card would be destroyed & I asked if I could take some money out - & was told sure. I went to the atm & it said - balance I was like how is that & told the banker I was talking to, she pulled up the transactions deposit on - then a $100.00 withdrawal on the same day of the deposit & then another - transaction - but the - is the day... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 10, 2016 - My husband and my 14 year-old daughter opened a high-school checking account @ Chase -/-/- with graduation money. This - account was to be established exactly as my other - children 's accounts which includes display of the account activity from the primary checking and mortgage accounts as well as paper statements. The -school checking account was not established properly. On -/-/- I made a visit to the branch office as did my husband a week or so later to complete signature cards - - -, Relationship Banker, advised us would be necessary to correctly link my da... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 8, 2016 - I bought a washer dryer from a - store on -/-/16. The washer was defective and flooded my cellar with water. On - -, 2016 the washer dryer was returned and a refund was promised within 2 days. Today - - -, 2016 -, I went into the store to demand my money. After 2 hours of waiting while they looked at their records, my - debit card was swiped - once again an immediate refund was promised. When I arrived home I called my bank ( Chase ), as no credit appeared on my account. My bank will not help until a full 15 days have elapsed from the time of my complaint. So my... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 7, 2016 - On - -, 2016 I went to the chase bank located at - - -, - NY -. I went in to make a cash deposit of $670.00 to my checking 's account. I used one of the new touch screen ATM 's located inside this branch and proceeded to begin my deposit. As I got to the part where I was prompted to place the money inside I began placing the money wrong, as this was my first time depositing money using this type of ATM machine. As the door began opening one of the bank representatives noticed I was placing the money incorrectly and quickly moved to assist me and along with me grabbed the... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 4, 2016 - I have an account with JP Morgan Chase. I have both a checking account and auto loan. On Thursday, - - I was traveling for business and due to a cancellation of flight my business associate whom I was traveling with did not arrive until the next day. Because I was the first person to arrive at the hotel I was asked for authorization of payment. The payment for the hotel was set to be taken from my business associates corporate credit card however, since she was not there, I did not have the card to furnish. Unknown to me, they were requesting the amount of the entire stay ( I was only st... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card March 25, 2016 - I have a checking account with Chase in - - located at - - -. In the past week I was alarmed this morning that I had insufficient charges on my account from two days ago. I called Chase immediately and was told that the - charges of insufficient charges totally $170.00 were charged via debit card transactions. I set up my account to not go through when there are no available funds, however Chase allowed multiple charges to go through instead of declining the debit transactions. I verified that these charges made were strictly debit point of sale in person charges and not re... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card March 16, 2016 - Chase claimed they sent me a letter in mail regard to my account on - - to the fact they need more time to inspect what happened, and - - is today and no letter in mail has been received. How long til I hear from someone? This case is very serious matter due to their neglecting my case for a long time already that 's past due when I have support evidence of these actions not done by me. ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card March 10, 2016 - Beginning -/-/- and into -/-/-, my account was fraudulently and repeatedly charged a large sum of money over the course of a month by a company called -. On - -, I filed a unauthorized charge claim with Chase and was denied because I had logged into my account a number of times during the month of -. I noted to the claims specialist that I had n't noticed the charges earlier until the largest fraud occurred and only logged on to pay my credit card bill. Because I had logged on during the month of -, my claim was denied. I asked to appeal the claim because it was fraud.... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card March 4, 2016 - I reported a fraudulent debit on my Chase business account in -, - ; - specifically. My debit card was charged $8700.00 at a night club. I informed Chase Bank that I believed I had visited the club but I most certainly did not spend nor authorize almost $9000.00 in charges. As a matter of fact, I was told that my card had been declined and my associate was made to go to an ATM and pull out the equivalent of $600.00 USD to settle our tab ( which in itself was a blatant overcharge ). This was after the assailants charged several thousand dollars to each of our other cards stating ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card March 3, 2016 - On - -, 2016 I notified - - that I was revoking their authorization to charge my debit card. On this same day I notified Chase that I had revoked the rights of - - to charge my card. I was told that all I had to do was replace my current card. Which I had done on - -, 2016 due to the card not being read anymore by card readers. I did what I was supposed to do but then on - -, 2016 - - charged my card $160.00. Dispite the fact that I was told this could n't happen it did. I called immediately and filed a dispute and was told that I do n't have any grounds b... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card March 1, 2016 - -/-/2015 I had received a settlement, and I deposited it into my - accounts at Chase Bank. It was a pretty large settlement, so I knew I had enough money in my accounts to cover bills and day to day living expenses. I am not very tech savvy so I do not do a whole lot of internet transactions. Middle of 2015 I got sick and was in the hospital, and after my recovery, I took my - kids on a small vacation. After getting back from my vacation, I started to get mail from Chase informing me of my accounts being over drawn. None of this made sense as I knew I had a good bit of money in both of... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card February 23, 2016 - I was a - customer. I cancelled their service in -. I have still to this day not received my final bill from them. 45 days after cancelling their service they automatically charged my debit card for - without my permission. They say that it is in their terms and conditions that they are allowed to do so, but are unable to provide me a copy of the SIGNED terms and conditions. I called my bank, JP Morgan Chase, and they pretty much told me that since it was in - 's terms, once again that they are unable to provide, that they were not able to further process my complaint and pretty mu... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card February 22, 2016 - I have been a victim of a fraud and identity theft. The transactions were unauthorized and JP Morgan refuses to refund my own money. My Chase Atm card was used it in my name for the amount $9300.00 without my authorization or consent. When I realized I called Chase immediately and open a claim with the Fraud Department. In the letter they sent me they said I authorized the transactions. I never authorized the transactions, gave the pin or join the account with the suspect or individual that did this federal crime. I went to the - police department and filed a police report and when the ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card February 21, 2016 - I found a lost - Chase Visa debit card on - - in -, California ( - - of - - ) while riding my bicycle on the afternoon of Saturday, - -, 2016. The card was on the side of the road. The card looked relatively new and clean. The card is now in my possession. On the morning of Sunday, - -, 2016, at about - PST, I phoned the telephone number on the back of the debit card to report that I had found it. I phoned -. I spoke to a woman named - in the call center. - told me that the card would be " closed. '' I asked - to please notify the card owner... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card February 11, 2016 - On - -, 2015 I received a Chase mobile text stating I was below my normal funds. I went into my banking branch at - - - where I presented both my id and debit card. I wrote and signed affidavits for unauthorized signature or transaction papers for amounts totaling -. The bank allowed the thiefs to make - different transactions at - different banks in one day. And not once contacted me about this irregular activity on my account. Th ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card February 3, 2016 - I am in the habit of paying my credit cards around the first week of the month. I do this electronically. I was under the impression that this was the correct thing to do, and in 2015 I have consistent records showing a payment to my credit card every month. In some months, I even paid down the cards twice. Chase, however, had my due-date set for the end of the month and so paying at the beginning of the month resulted in - late fees. I believe that Chase sets end of month due-dates in order to confuse customers like myself, and this is an abuse of their power over their customers. Beca... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card January 29, 2016 - On three ( 3 ) separate occasions over the past 2 years, a charge has appeared on my Chase Freedom credit card account of $16.00 from a company I have no knowledge of, and have never done business with ( - & - # - ). When I complained to Chase about the erroneous charge, they removed it and closed the account. They then issued me a new account number, which meant I had to wait for the arrival of the new card, and then take the time to notify all my reoccurring charge accounts of the new number. I can understand how a scam company might somehow get a false charge posted to my account... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card January 29, 2016 - on -/-/15 Chase Bank sent email regarding suspicious charges on my debit card. I spoke to a representative ( woman ). We went over the charges, I told her which were fraudulent and which were not. Then checked my husbands charges-all good there. She told me not to worry that I would get my credit back shortly. The next day I get an email saying that the charges stand because a pin was used. Can anybody say " - ''. I called and spoke to -, Who advised me that the case was closed. I asked how can they resolve this issue in less than 24 hours and she said it 's " because of your spend... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card January 21, 2016 - I have been charged several insufficient fees for - transactions. Initially when I made the charge with my debit/credit card the funds were available in my account on - -, 2016 in the amount of $12.00 and the other charge $11.00 on - -, 2016. In my account I had approximately $850.00 available. So those transactions were completely covered. I also viewed my account on - -, 2016 my account was still in good standing all through the day until - -, 2016 at -. Then my account went into negative over $350.00 of fees. I called chase and reminded them that on my ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card January 18, 2016 - The Financial Privacy Act of 1978 list various protections that afford consumers protections from having their financial data exploited without their knowledge and/or consent. From my consumer perspective and not that of a professional interpret the language in 12 US Code 3403 subsection ( a ) that a financial institution, or " Chase Bank, '' may not release records without the consumers consent or acknowledgement ( Ref - ). According to credible journalism sources and publications like " - - '' the use of - - - be an opportunity ( - ) of exploit for unknown person ( s ) i... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card January 8, 2016 - I had initiated without a written agreement/contract some personal training services with The Exercise Coach where I had paid for services with my Debit/Credit card. On or about late - 2015 before I went on vacation - I notified the Exercise Coach that I will not be continuing with the personal training services in - because I did not see visible substantial results considering the amount of money per month I was being charges. While I was on vacation, the Exercise Coach charged my account using my previous information for the month of - and when I returned from Vacation - - ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card January 7, 2016 - I had a previous submission and the case number is -. I got a Company response from CHASE but was not satisfied with the result. Chase didn not find out the transaction i disputed was sacm/fraud. They told me my claim is expedited to resolve but still under investigation, and they have timeframe to resolve the claim and they issued me a provisonal credit for temporary. I expected them to resolve the claim and find out it was unauthorized transaction which was scam/fraud by unknown person. I copied and pasted the previous submission below. On - -, 2016, while I was checking my C... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card January 5, 2016 - I am submitting another complaint about Chase bank in regards to customer complaints all the way in -. first and far most, I am not a fan of knowing that when I have to be calling about a refund of an unfair and wrongful charge to my account, I should n't have to call or be connected to anyone in - when the original problem is here, in Arizona. On - -, I was wrongfully charged - - from a vendor called - -, who were not allowed to have access to my account. Second, it was a false charge which was also confirmed by my healthplan via phone with the customer complaint in -... |