JPMorgan Chase & Co. Bank account or service department,
Checking account Using a debit or ATM card New York
On - - it was my last possession that I had of my card. My card was in my wallet and my boyfriend had lost my wallet, he told me about it too late. An unknown person was making a transaction from -/-/- to -/-/-. I called my bank which is chase, I told them all the info and that I did n't do none of those transaction on those days. They did the investigation. Now they telling I owe them just because the checks and everything its in my area now I 'm being charged $3500.00 when I did n't even have that much money in my account to begin with in the first place. I did n't autorize none of this and the bank wo n't hear me out because they said that all the transactions were made around my area. That amount of money was n't in my account. Why am I paying for something that someone else did and I had no knowledge of.
JPMorgan Chase & Co. customer in New York
May 27, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |