JPMorgan Chase & Co. Bank account or service department,
Checking account Using a debit or ATM card Indiana
Chase has failed to refund my money, to appropriately investigate claims and have charged me exuberant fees. I 'd like my money back. See the communications below. In addition, they have placed me on extensive holds, drop calls, etc ... This ordeal has been going on for over 6 months. In addition, - is at fault they have been systematically double billing subscription fees and when you attempt to recover they state that they can only go back a month. In addition, it appears that they are scheming on data usage as well. There is no way for the consumer to know whether they are actually getting the amount of data purported. -/-/- This letter was faxed to your department twice regarding Chase 's failure to appropriately process this claim, investigate and refund my money reference current claim no. - I would like my funds and associated fees deposited into my account without further delay or I will begin the process of
- - - -/-/- Attention : Chase Customer Claims I spoke with - - and they stated that the bank should credit me back for the over charges and to contact the bank again. - - has been double billing my account and there are - additional double billings in -/-/-, -/-/- and -/-/- in the amount of - each that you denied. These charges are not authorized. There is an additional $350.00 in overdraft fees that has not been credited to my account as promised. The claim for $75.00 filed for -/-/- has not been processed. I would like these funds credit to my account totaling $620.00 today -/-/- without any further delay. Thank you, - - - Account Ending -
JPMorgan Chase & Co. customer in Indiana
Jun 04, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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