JPMorgan Chase & Co. Bank account or service department,
Checking account Using a debit or ATM card New York
On - -, 2016, a Chase Mortgage Banker, - - deducted $500.00. from my account before the appraisal was done ( I never scheduled it ). On - -, 2016 I spoke with her and requested my application be withdrawn. She responded by saying ok and that the funds would be back in my account in a couple of days. - - made it 2 weeks so I visited the branch and was informed that the application was approved. That tactic was dirty and underhanded. It had n't been approved when we were sitting in front of her and made the request ; she put the paperwork through anyway disregarding the customers ' request.
JPMorgan Chase & Co. customer in New York
Jul 13, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with monetary relief
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