JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Using a debit or ATM card Washington

The Financial Privacy Act of 1978 list various protections that afford consumers protections from having their financial data exploited without their knowledge and/or consent. From my consumer perspective and not that of a professional interpret the language in 12 US Code 3403 subsection ( a ) that a financial institution, or " Chase Bank, '' may not release records without the consumers consent or acknowledgement ( Ref - ). According to credible journalism sources and publications like " - - '' the use of - - - be an opportunity ( - ) of exploit for unknown person ( s ) including an opportunity for Government intrusion which again causes some pause. Although emerging technologies are important to encourage commerce, providing levels of protection to the consumer as well as notification is also vital as these new emerging technologies encounter the marketplace. I believe in this situation Chase has an obligation to notify it 's members of any breach of privacy using this technology, state the intended use of this technology to it 's consumers, place public and transparent notices of how it intends to store this data, and if it has the intention of using this new technology as


I am formally requesting that Chase provide the scope of intended use of the RFID chip in their cards, provide all documents stating if they provided public notice to consumers, as well as state their intent on any new notification practices to consumers as a result of these emerging technologies in the event of an exploit, as well if the bank is in the process, has, or has no attempt to deploy consumer protection technologies to block the RFID technology from being exploited when not in use like RFID shield credit card envelopes ( - ). Currently, the credit card envelope distributed by the bank do not contain the shielding material that would allow an added level of protection from exploit. Thank you for taking my concern and I look forward to the response. Warm regards, - -

JPMorgan Chase & Co. customer in Washington
Jan 18, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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