JPMorgan Chase & Co. Bank account or service department,
Checking account Using a debit or ATM card Florida
I was a - customer. I cancelled their service in -. I have still to this day not received my final bill from them. 45 days after cancelling their service they automatically charged my debit card for - without my permission. They say that it is in their terms and conditions that they are allowed to do so, but are unable to provide me a copy of the SIGNED terms and conditions. I called my bank, JP Morgan Chase, and they pretty much told me that since it was in - 's terms, once again that they are unable to provide, that they were not able to further process my complaint and pretty much told me i was on my own. Mind you that I have never been signed up for any automatic bill pay or anything with -. I would gladly pay my bill as I have excellent credit but on my own terms and with the payment method of my choice.
JPMorgan Chase & Co. customer in Florida
Feb 23, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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