JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Checking account Using a debit or ATM card Illinois

I had initiated without a written agreement/contract some personal training services with The Exercise Coach where I had paid for services with my Debit/Credit card. On or about late - 2015 before I went on vacation - I notified the Exercise Coach that I will not be continuing with the personal training services in - because I did not see visible substantial results considering the amount of money per month I was being charges. While I was on vacation, the Exercise Coach charged my account using my previous information for the month of - and when I returned from Vacation - - I noticed the debit to my bank account, I put in a claim thru my bank Chase Bank but they were unable to recouperate the money because the Merchant had used a prior old signature that was authorized in - to debit my account in - but not authorized in -, I have asked my bank Chase bank to produce the documents and still have not yet received them to look over if it was authorized in -.