Review and analysis of over 522 complaints against Santander Bank US
Santander Bank US consumers have reported over 522 official complaints related to Account opening, closing, or management. Out of the 522 consumer complaints against Santander Bank US, 21% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 99% were processed in a timely manner. 9% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Santander Bank US Bank account or service account opening, closing, or management March 3, 2017 - I applied - times online to Santander Bank for a checking account. The first I applied on -/-/2017, and received an email on -/-/- telling me that I was declined for an account. " We were unable to verify your identity or other personal information at this time. '' I could not find out the problem, but was told I could re-apply. I did so on -/-/2017, and was declined on -/-/2017 by email stating the exact same sentence as the reason. I tried a 3rd time on -/-/2017, and never even received an email from them. I called in on -/-/- and was told I was declined. I have... |
Santander Bank US Bank account or service account opening, closing, or management February 27, 2017 - Promotion advertised to open new account. Went through all the steps and at then end it checked my identify and asked me to answer questions, and somehow system were not able to identify me. Bank system took me to another page asking me to upload - form of IDs to verify identity, once that completed, I was sent a confirmation that I will hear back from the bank soon. After a month or so, the Bank denied opening my checking account, telling me that they ca n't verify my identity thus they ca n't open my account.... |
Santander Bank US Bank account or service account opening, closing, or management February 6, 2017 - I have been trying to get online statements for the past ten days from my checking account at - Santander. I spoke to a supervisor, -, on -/-/2017 after a 40 minute hold time. - told me that she would have someone get back to me ... After a week of patiently waiting and hearing nothing I called again and waited for 33 minutes but got connected to - who was going to try and connect me with - but she hung-up on me. So I contacted the District Manager by phone and left a message for - - -, To date I have not heard one word from this bank. I would like to start working on... |
Santander Bank US Bank account or service account opening, closing, or management February 2, 2017 - Santander Bank did not send my -. They told me I could not receive another until -/-/-. They said it was mailed -/-/- ; however, it does not take more than two days to send and receive mail from within -.... |
Santander Bank US Bank account or service account opening, closing, or management January 8, 2017 - I opened a santander Simply Right Checking account on - - and used a promo code to get $250.00 if certain requirement are fulfilled such as direct deposit and bill pay. I fulfilled the requirements but did n't get the bonus because my account was closed on - -. According to the bank the account was closed because they did n't receive my signature card. I did send them the signature card and am not sure why they have n't received it. In addition, they did n't not notify me prior to closing my account resulting in some of my bill payments getting reversed costing me in fees.... |
Santander Bank US Bank account or service account opening, closing, or management December 28, 2016 - I became aware that my identity was stolen in - 2016. There have been several inquiries into my credit report since that time for items I did not apply for. I have been able to contact most of the companies to have the inquiries removed. Santander Bank has not returned my calls to discuss the false application or confirm that the inquiry will be removed. I have not received a written notice that they will remove the inquiry. Santander Bank made the inquiry on - -, 2016.... |
Santander Bank US Bank account or service account opening, closing, or management December 25, 2016 - We were notified through a general notice sent by postal mail from Santander Bank that starting in -, we would be charged a $3.00 paper statement fee starting - -, 2017. This fee will be charged on the first business day following the statement period date. To avoid this fee, we will need to turn off paper statements through Online Banking and to do so individually for each account. The letter acknowledges that the change is easier for some than others and that this is being done for environmental reasons. We have contacted bank representatives at local branches and by phone several... |
Santander Bank US Bank account or service account opening, closing, or management December 17, 2016 - My checking account at Santander Bank was closed without any notice. I went to the branch and the woman told me that they can not reopen the account, and my direct deposit will be sent back to my employer. The employer receives nothing so I call back and they tell me that they have instead took my deposit for an outstanding balance of 55 days. I review my contract and there is no mention of this. The representative acknowledged they have n't sent any notice since -. They simply waited for the next direct deposit and closed the account so I can no longer access the funds. It is a week before... |
Santander Bank US Bank account or service account opening, closing, or management November 17, 2016 - i opened an account with santander bank in -, nj on - -, 2016 with a promotional bonus of - dollars within 30 days after having my account open for 90 days and meeting - in direct deposits. I have met all these requirments and we are on day - and i still have not recieved my credit. I have emailed the cs of santander with a ref of - and still have yet to receive a response. I have also called account services and was given a ref num of - on - -, 2016 and my credit has not been issued. When i opened my account on - - i brought with me a coupon which i had ema... |
Santander Bank US Bank account or service account opening, closing, or management November 15, 2016 - I have had an extra20 account with Santander Bank for over a year, which provides its clients with $20.00 each month that they satisfy two requirements : 1. Received a direct deposit of $1500.00 2. Make 2 bill pays Since -/-/2015, I have received the $20.00 bonus for satisfying these requirements each and every month. During this time, I have not changed anything, and now since the billing period beginning in -, they have refused to honor the promotion. Instead, I was charged a $ - monthly fee, which I was able to get refunded after escalating to a supervisor. Once again, neither... |
Santander Bank US Bank account or service account opening, closing, or management October 31, 2016 - See attached copy of letter to Santander Bank CEO & President - - - -. Below is an excerpt of the letter : - - -, 2016 Sent by Fax # - and First Class Mail - - - - CEO and President Santander Bank, N. A. - - -, - -, MA - Dear - - : Re : Checking Account Number - Earlier this year, I was solicited by Santander Bank, N.A. to open a checking account with $150.00 Bonus. On - -, 2016, I opened the account with - - - at the -, PA - Branch of Santander Bank. By deception, - - failed to offer or order an ATM/D... |
Santander Bank US Bank account or service account opening, closing, or management October 31, 2016 - See attached copy of letter to Santander Bank CEO & President - - - -. Below is an excerpt of the letter : - - -, 2016 Sent by Fax # - and First Class Mail - - - - CEO and President Santander Bank, N. A. - - -, - - -, MA - Dear - - : Re : Checking Account Number - Earlier this year, I was solicited by Santander Bank, N.A. to open a checking account with $150.00 Bonus. On - -, 2016, I opened the account with - - - at the -, PA - Branch of Santander Bank. By deception, - - failed to offer or order an ... |
Santander Bank US Bank account or service account opening, closing, or management October 25, 2016 - The following is the text of a letter sent to Santander Bank on - -, - : Please be advised that this is a second follow up letter related to the above referenced accounts with your institution. I have discussed the contents with - of my attorneys and adviser, a former bank owner and CEO, and decided to proceed with my claims. I would prefer to settle without a costly and drawn out legal process, but am committed to move forward to recover my reputation and good credit record. In - of -, I was placed on - ( Social Security - Income ) by the Social Security - of the U... |
Santander Bank US Bank account or service account opening, closing, or management October 13, 2016 - I closed my checking account with Santander bank USA. I had automated bill pay associated with that account. After couple of months, Santander bank sent the checks to payees where I had set up automated payments from my closed account. Those checks are bounced and vendors charged for bounced checks. When I called Santander bank, bank said this automated bill pay is outsourceed to - and it is not Santander bank 's responsibility and Santander bank ca n't stop sending check even if the account is closed. When I called -, - said they ca n't do anything because information comes from Sant... |
Santander Bank US Bank account or service account opening, closing, or management October 2, 2016 - I closed my checking account, savings account, debit card and online banking with Santander Bank in - 2016. In - 2016 they sent a bill payment through my closed account to another bank. The other bank charged me $15.00 NSF fee due to returned check. I called Santander bank to find out why they sent a bill through a closed account, their response was that my bill payment service was n't closed. They said I had to request it to be closed separately. I said it makes no sense, if I closed all my accounts and online banking, why would bill pay remain open. After speaking a supervisor name -... |
Santander Bank US Bank account or service account opening, closing, or management September 21, 2016 - On my most recent account statement, Santander charged me a $3.00 " paper statement fee. '' I had not been notified that I would be charged for receiving my checking account statements via - Mail. Not only was the fee a surprise, but it is also unjustified because the price of printing and postage does not add up to $3.00. Nevertheless, I complied with Santander 's desire and signed up for online statements. Then I asked Santander to reverse the $3.00 fee in light of lack of notice. To date, Santander has not reversed the fee.... |
Santander Bank US Bank account or service account opening, closing, or management September 20, 2016 - My business Merchant account is setup without my intention and fee is charged in ACH withdrawal every month from my business account. I have never / am not using any equipment or services from this account from Santandard bank and - - -. Sales Rep - - - from Santandard bank located at - - - NJ tried to sell me Merchant Services for my - - - - - - - - - - - - - -/-/2016 and I did not agree until I get it on paper and send me so I can review the agreement. She filled up all agreement documents and signed my name on document... |
Santander Bank US Bank account or service account opening, closing, or management September 12, 2016 - When I opened my accounts at Santander late last year, the manager of the - branch told several lies during the process. - key ones were 1 ) that I had to open - accounts - that was the current offering and 2 ) that he could give me the same overdraft credit that I had at my previous bank. He said very clearly that that was already approved. Several months later, I 'm not working and not making direct deposits. As a result, I 'm overdrawn and have been receiving phone calls from the bank, and am paying maintenance fees on - accounts. While the current manager has been sympathetic,... |
Santander Bank US Bank account or service account opening, closing, or management August 29, 2016 - open a simply checking account in - 2016 due to the promotional - bonus have not received of this date called customer service was told did not received it because my son has me on his account what does have to do with the fresh account under my name that i open in - have to do with the promotion very dissatisfied if the person at the branch would have told me that because my son put me in case of a emergency on his account i would have never open - at this point i am looking into other company to do business with... |
Santander Bank US Bank account or service account opening, closing, or management August 22, 2016 - I was misled by Santander Bank about the extra 20 checking account. I would n't have opened the checking account and moved all of my banking if I knew that the promotion was temporary.... |
Santander Bank US Bank account or service account opening, closing, or management August 12, 2016 - Santander Bank charged me $3.00 paper statement fee even though I chose paperless statement during account opening. Apparently they removed my email address on file and since they do n't have - they opted for paper statement without telling me.... |
Santander Bank US Bank account or service account opening, closing, or management August 10, 2016 - Santander Bank advertised its - accounts by saying that customers could earn an extra $20.00 per month " for as long as you own the account ''. This was obviously meant to imply that this was not a temporary promotion. However, about 2 years later, they closed all of the - - accounts and transferred the balances into - of their other products. Their advertising was intentionally deceptive. In addition, after closing my accounts in late -, I realized that they had never credited my account for the last $20.00 that I was due for the month of -. They admitted their mistake b... |
Santander Bank US Bank account or service account opening, closing, or management August 5, 2016 - I opened a Santander banking account in - of 2016. At the time of opening there was a $150.00 incentive to open the account. Since that time, I have called Santander 2 times to determine when the - will be credited. - call I was told there is a 3 month wait to get the credit so I would get it in -. 2nd time I called I was told -. I just called today - and was told I am not eligible to receive the incentive. I wish to log a complaint about Santander 's deceptive business practices.... |
Santander Bank US Bank account or service account opening, closing, or management August 4, 2016 - Santander Bank began to offer an account called extra20 Checking in - -. Santander Bank heavily advertised this product as " not a promotion '' and made implicit and explicit guarantees that if you opened an account, you would have it forever. I was one of many people who chose to switch to Santander because of these promises - it is not an easy task to switch bank accounts, but the bonus made it worth the switch, despite being an otherwise inferior bank. In - -, Santander decided that they were no longer going to offer this product, which is completely in their right. In - -... |
Santander Bank US Bank account or service account opening, closing, or management August 4, 2016 - I opened an Extra20 account with Santander -/-/-, soon after they started promoting it -/-/-. I diligently met the requirements for approximately two years, earning $ - monthly bonuses. However, the account type was discontinued and they switched me to another account type without ongoing bonuses. Original marketing materials contained the bonus amounts going up to five years. I believe the bank never intended to continue this type of account. They used it to attract new customers, giving a false sense of security with marketing materials showing five years of bonuses. They probab... |
Santander Bank US Bank account or service account opening, closing, or management July 22, 2016 - to whom this may concern I would like to take this opportunity to make you aware that - bank has stole money from - -. they are refusing to refund him the money... |
Santander Bank US Bank account or service account opening, closing, or management July 20, 2016 - To CFPB, I 'm writing this letter to find out how I can get my money back from a business checking account with Santander in MA. My checking account was closed without reason on - - 2016 and without any notification thru mail, email or telephone prior to that closure. In addition, I tried to called Business Customer department -, who are unable to provide any answers except that the account was closed and that I should visit a branch to find out more info. I did visit the Santander branch on - - - in - MA, where I spoke with the Branch Manager named - -. However, a... |
Santander Bank US Bank account or service account opening, closing, or management July 9, 2016 - On Friday, - -, -, my husband and I visited the Santander Bank on - -, - NJ to review our accounts. Because of work obligations we had not been to the bank in quite awhile and for some reason were no longer receiving paper statements in the mail. We planned to leave work early that day to review our accounts. We spoke to the branch manager, -, who reviewed the accounts with us. We learned that they were earning close to no interest and that our checking account was being charged a monthly $16.00 fee for inactivity since -, -. This checking account was originally op... |
Santander Bank US Bank account or service account opening, closing, or management July 8, 2016 - This has to do with Santander Bank. My wife closed our account on -/-/16 and was given no written documentation or verbal conditions of closing the account. On -/-/16 we received a phone call after - from the - - Santander Branch in -, PA saying that our account was overdrawn due to - transactions, - of which were dated -/-/16 and the - others dated -/-/16. I went immediately the next day on -/-/16 in good faith to pay the $67.00 that I owed them for the - transactions by paypal and asked how these transactions could go through 2 days and... |
Santander Bank US Bank account or service account opening, closing, or management June 18, 2016 - On -/-/2016, I went to Santander bank branch located at the following address : - - -, -, MA -, to open a Simply Right Checking account. I chose that branch because I work as a consultant at a company located close by. A gentleman named " - '' helped me with the process, up to a stage when he had to get approval from another department over the phone. I left the branch since we did n't get an answer immediately. He called later that day, saying my application was denied and did not provide any explanation when I asked for the reason. On -/-/2016, I called Santand... |
Santander Bank US Bank account or service account opening, closing, or management June 17, 2016 - This is in regards to my Santander - checking account. This account gives a $10.00 bonus 2 times each month for a total of $20.00 dollars. - bonus ( $10.00 ) is for having a direct deposit of at least $1500.00 each month and the other bonus ( $10.00 ) is for making a total of - bill payments from the Santander website per month. I did not receive my bill pay bonus ( $10.00 ) for - separate months. Those months were - of - and - of -. During - I made the following - bill payments : -. - -, - - $530.00 bill payment to - - Credit C... |
Santander Bank US Bank account or service account opening, closing, or management May 25, 2016 - Went to Santander to inquire about IRA CD rates, met with a bank rep. She gave me a favorable rates and I wanted to move my IRA to santander CD IRA. The branch manager then instructed me to go to my other institution ( - - ) which was - - -, and I took the check from - - and brought it to santander on the same day and made the deposit into their CD IRA. I then had - more CD IRAs mature - - - - and - - - these were at citizen bank. I went back to santander and sat with the bank rep. Went over the rates with me again found a good rate and again the ba... |
Santander Bank US Bank account or service account opening, closing, or management May 25, 2016 - Last year, I switched banks to Santander Bank because they were advertising the Extra - checking in which they credited your savings account $20.00 per month if you met certain activity requirements on the attached checking account. In radio ads, they clearly implied and stated it was not a limited time perk, but " forever ''. I again asked this when I opened the account and was told it would not be changed. In an - - letter I was informed they would be changing my checking account to a simply right checking effective - -, 2016. So now the $240.00 per year perk has been elim... |
Santander Bank US Bank account or service account opening, closing, or management May 21, 2016 - My APY on my money market account with Santander changed from 1.25 on my -/-/- statement to 1.10 on my -/-/- statement to .75 on my -/-/- statement. I received no notice or notification about the change in my APY nor authorized the change with Santander or agreed to it. This is highly concerning to me as this is a violation of Banking regulations and warrants a complaint. I did try reaching out to Santander customer support and they gave me no written excuse. Instead they told me to call a customer support number which I did and sat on hold for - minutes and could... |
Santander Bank US Bank account or service account opening, closing, or management May 20, 2016 - On - - I opened a simply right checking account online with Santander Bank because of a promotion being run for a $150.00 bonus. As per the terms, my account has been open and in good standing for more than - days and I have funded said account in excess of $500.00 through direct deposit. As per their terms, the bonus would be credited within 30 days if all terms were met. I have met said terms and contacted their customer service by phone 7 times and email once. I have been told multiple times that it would be credited on a certain date, and it still has not. ... |
Santander Bank US Bank account or service account opening, closing, or management May 19, 2016 - Hi, I opened an account towards -/-/- with Santander with a promotion code for $150.00 after fulfilling certain requirements. I completed that and now they are saying I ca n't get the promotion since I did n't open it online but I did. When they called they said they would call back with more information, but no calls. Please can you help. ... |
Santander Bank US Bank account or service account opening, closing, or management May 18, 2016 - In regards to my situation. I currently have - accounts at Santander bank. - account is a single ownership witch is under my name and the - account is a student account with my son. The student account was opened when he was - years old therefor the bank rep had to ad me as a second owner. On - -, 2016 my accounts were frozen due to a NYS levy. despite my ac\ my situation of a levy, I feel my sons account should had not been frozen considering its a student account and those funds are his. I called the bank and was told that cause my name was on it. Had to been on hold. I as... |
Santander Bank US Bank account or service account opening, closing, or management May 17, 2016 - As a loyal customer of Santander Bank, I am not happy that I had to hear from another Bank that Santander had a privacy breach. As a customer I would expect Santander to notify its customers, but instead I need to hear the news from another Bank that received a privacy breach letter from Santander. The letter another Bank received discussed the following : On - -, 2016 Santander Bank sent an image cash letter file to the FRB and the file did not have a correct alignment of the data to the image records and as a result, it is possible that check images from the file were viewed by third p... |
Santander Bank US Bank account or service account opening, closing, or management May 6, 2016 - Today I had an appointment at the Santander bank on - - NJ to transfer over my - - account. We had an appointment for - so - - told us the guy that handles this told her that he was still in the - office and will be late. We waited over an hour for him to come. When he came he decided to help another customer instead that had an appointment at -. I knew he had an appointment for - because I heard - talking about it. When he finally came to talk to us, he said that - told me why we were here and all he his to do is open a new account. I then told him that I n... |
Santander Bank US Bank account or service account opening, closing, or management April 27, 2016 - I had my ties severed with my local Santander Bank in - recently in -/-/- and had my checking account closed after an incident ( I have received checks of a fraudulent nature which was n't particularly my fault ) and I was given a warning to my bank.However, I 'm still forced to pay Santander 's Line of Credit Overdraft Protection Service which I find to be unfair if I 'm no longer tied to the ban and have to pay back $3000.00 I felt like I got - to pay off a massive bill and I kept getting harassing phone calls from Santander after missing a payment and being called 5 consecutive... |
Santander Bank US Bank account or service account opening, closing, or management April 4, 2016 - -/-/2015, I opened a Money Market Account with Santander Bank and was told by - different bank managers that the account would earn .90 %. Each month I have logged on to the bank 's web site ( which has continually advertised .90 % ), to deposit additional monies to that account. When I received tax information regarding the interest earned for 2015, I began to question whether I had in fact been getting .90 %. I spoke with the local branch manager and was told that .90 % was a promotional rate, that I received for an unspecified amount of time, and now this account was earning .40 %. At ... |
Santander Bank US Bank account or service account opening, closing, or management April 4, 2016 - hi Bank Santander reported " account risk '' for the - accounts to " - - '' credit reporting company. Subsequently, other banks that I held bank personal accounts, credit cards, IRAs, - accounts terminated my accounts. Now I have to open new accounts, but I have a hard time to do so, because - keeps issuing " account risk '' for my ID. The problem is with bank Santander / Sovereign, I would like the information about " account risk '' to be removed from my file due to the following reasons : 1. I am a joint signor on the accounts, but I never performed any operations with this ... |
Santander Bank US Bank account or service account opening, closing, or management April 3, 2016 - Santander makes it impossible to close a bank account with them. I attempted to close my bank account by sending an email to Santander requesting my account to be closed, however they stated that they can not do this via email and would have to call. I then called them on their banking phone number and they told me that the " Bank Account Closing Department '' was closed, despite it listed as being open 7 days a week on their website here : - Not closing my account after repeated requests is a violation of consumer protection laws, and I am now demanding that Santander close my account, unl... |
Santander Bank US Bank account or service account opening, closing, or management March 23, 2016 - I opened an overdraft line of credit in 2010 for an annual fee of $50.00. The fee is billed each -. This year I decided the ( LOC ) annual cost was n't worth the annual fee. On - - I paid off the balance on the LOC. On - - I went to the bank branch and told them I no longer wanted the LOC. I was told that I had to submit my request in writing. I later called customer service and explained that I no longer wanted the LOC. I then received a LOC statement charging me the $50.00 annual fee and some residual interest ( $4.00 ) from when I paid off the LOC. I called the bank 's ... |
Santander Bank US Bank account or service account opening, closing, or management March 7, 2016 - Santander Bank did not credit my checking account the $150.00 bonus, and is unwilling to tell me the timeframe it will take them to credit the funds to my account. This is a direct violation of the account agreement that was set up when I created the account with the $150.00 promotion code. I fulfilled the full terms of the offer by making a Direct Deposit of $500.00 into the account and keeping it in good order for 90 days. I am deeply troubled that Santander 's customer service was unwilling to give me a specific date that the bonus would be credited, and that I now have to present thi... |
Santander Bank US Bank account or service account opening, closing, or management March 3, 2016 - I called Santander Bank to close my account. The representative refused to close my account even though there is currently a - balance. The withdrawal to empty the account was considered " pending ''. The told me she could not put a note on the account to close it when the transaction cleared, nor could she confirm that at the moment I would call in in the next few days that it would be closed. Horrible customer service. They provide no option to close the account via secure message either. ... |
Santander Bank US Bank account or service account opening, closing, or management February 23, 2016 - Santander Bank 's lack of transparency and customer service is detrimental to the consumer. Specifically, the information provided on my money market account lacked accuracy and timeliness. The interest rate, which I understand can be changed at anytime, is not communicated until the monthly statement is released and in this instance it was incorrect. As such, the first communication of the rate appears on the monthly statement. Since I am able to calculate daily interest rates myself, I monitor the account on a regular basis. From - - to - -, I noted a change in the interest rate.... |
Santander Bank US Bank account or service account opening, closing, or management February 11, 2016 - I have checking account that I allowed to become inactive. The bank charged me $30.00. a month for four months, totaling $120.00. I called the bank and they refunded half of the total. I believe that $30.00. per month is a ridiculous amount to charge for not writing a check. Is there anything more that can be done to get the remaining $60.00. Thank you for your advice and assistance. ... |
Santander Bank US Bank account or service account opening, closing, or management February 11, 2016 - how opened - CD 's at the same time. Every year we just let them keep renewing because they were emergency funds. After about 5 years we got a notice from Pa treasury that we may have unclaimed funds. - of the CD 's was turned over to them for lack of activity. Makes no sencse since the other - was not. Now it will take us 3 months or more to get the money with no interest. The bank never notified us but the other CD 's was automatically renewed. When I questioned the bank manager he said that the bank messed up and could not explain what happened. my loss. ... |
Santander Bank US Bank account or service account opening, closing, or management February 5, 2016 - A LOCAL MAN STOLE FUNDS FROM ME AND MY MOM. HE JUST PLED GUILTY - HOWEVER I AM HAVING A HARD TIME FROM THE BANK TO RETURN THE STOLEN CHECKS/ MONEY. THE CRIMINALS NAME IS - - - HIS SENTENCING IS -/-/16 ... |
Santander Bank US Bank account or service account opening, closing, or management January 29, 2016 - We had a line of credit loan with Sovereign Bank. Santander Bank apparently acquired the rights to this loan. After getting the run around with Santander, we paid the loan off in full with Santander in - 2013. Yesterday in the mail, I received a bill for $65.00 from Santander for a fee on this account. I called Santander. I was passed around to four different operators. I asked to speak with a supervisor after speaking with the second operator. I was never handed off to a supervisor. I was told I needed to go to a local Santander Bank branch to prove my identity. Yet they kept verifying m... |
Santander Bank US Bank account or service account opening, closing, or management January 14, 2016 - I 've never been told that the bonus is calculated according to the statement period instead of calendar month, and the Santander rep who opened my account told me that every month I pay - bill online and receive more than - direct deposit, then I 'll get - dollars bonus each month. And their public advertisement also indicated that it 's per month instead of per statement cycle. So, I paid - bills online and have my employer direct deposit my salary to my Santander account. In - 2015, I only received - bonus for direct deposit and called Santander for the missing - bonus ... |
Santander Bank US Bank account or service account opening, closing, or management January 5, 2016 - During the 2015 - holiday I closed my savings and checking account at Bank Santander located on - - - -, in -, Pa., phone number, ( - ). Branch number -. I received an official Bank Check for $23000.00. - and mailed it on - -, 2015 to my - - Bank account and put on the back of the check for deposit only in my account and listed my account number. The check was never received by - - and is lost. I call Bank Santander and requested a stop payment on - -, 2015 Banks - said the wo n't stop payment for 90 days. The bank officials say if I wan... |
Santander Bank US Bank account or service account opening, closing, or management December 30, 2015 - I closed my bank account with Santander Bank after having a huge number ( - ) of NSF fees taken ... this series of fees was the direct result of a collection agency named -, - - - ( -, NJ ) had wrongfully taken out a court order to remove all monies from my checking account with Santander. The local Santander branch manager here in - -, - location, a - -, said that the fees would be waived if the case were waived by the district court judge. The judge did waive the court order, but my NSF fees were not refunded ; read on. The collection agency, -. were alre... |
Santander Bank US Bank account or service account opening, closing, or management December 3, 2015 - Santander bank is constantly calling and leaving robotic messages. I do not have an account with them and they are asking for someone named " - ''. They call a couple times a day and leave messages saying that " - '' should call and enter a PIN to retrieve her message about her account. A search on the web revealed that there have been others who have had this happen, and when they contacted Santander Bank, the agent said that they could not remove the telephone number on file. This is outrageous. I have never done business with this bank, and they have the WRONG number. ... |
Santander Bank US Bank account or service account opening, closing, or management December 2, 2015 - I tried to close my checking acct with Santander in - 2015. Unfortunately there was an ACH transaction that went thru a few weeks later from an acct I did n't realize was still active. Santander paid the request & charged a $35.00 fee. I called the main - # & was told that there was nothing they could do about the fact that even though the acct was " closed '' an item was presented so the fee was valid. I deposited the money for the transaction into that acct & spoke with the bank mgr about the fee which she agreed to waive. I asked why they could n't just fully close the acct & make s... |
Santander Bank US Bank account or service account opening, closing, or management November 22, 2015 - Santander Bank N.A. is reporting to the - major credit bureaus an account that is not mine. It may very well be an account that was upon fraudulently, as I have been a victim of identity theft. I have submitted online disputes to the - major credit bureaus. - completed its dispute stating that the creditor has updated the status showing that the account belongs to me. The dispute is still pending -. I have been therefore informed to contact the creditor directly. When I did, I spoke to a - or - at - - - -. I was then informed that I needed to contact their Fraud P... |
Santander Bank US Bank account or service account opening, closing, or management November 17, 2015 - Santander Bank, without giving any reason, asked me and my wife ( we both had our separate individual accounts ) to close our checking, saving and money market accounts and warned us that if we will not close the accounts within 30 days they will close the accounts. The balance in the account was returned after three weeks in my case without any interest. We had no problem with any other bank where we had our accounts or opened new accounts. ... |
Santander Bank US Bank account or service account opening, closing, or management October 28, 2015 - I tried to open Santander Bank Checking account again - may be i will get different questions to go ahead with the application or simply call the customer service to go ahead. But I am not able to open the account second time also. I was provided very very difficult questions to answer and that too in less than 10 minutes ( - seconds time counter going on ). Is this bank really want to do the business??? Why so much difficult questions. I called upon Customer Service and talked to - at - to - - but he was also not of much help. Finally as a fall back option - I uploaded my Arizo... |
Santander Bank US Bank account or service account opening, closing, or management October 15, 2015 - I tried to open a checking - Classic checking - account in santanderbank via online. Provided all the required information plus initial amount of $250.00 to open the account. Also uploaded Driver 's license, other bank statement, utility Bills ( internet and electricity Bills ) scanned versions. But after few hours come to know that they have declined the application with some weird reason that We regret we can not open your account and/or add your name as an owner/signer to an account with Santander Bank, N.A. We were unable to verify your identity or other personal information at th... |