Santander Bank US Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Santander Bank US Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

On - - I opened a simply right checking account online with Santander Bank because of a promotion being run for a $150.00 bonus. As per the terms, my account has been open and in good standing for more than - days and I have funded said account in excess of $500.00 through direct deposit. As per their terms, the bonus would be credited within 30 days if all terms were met. I have met said terms and contacted their customer service by phone 7 times and email once. I have been told multiple times that it would be credited on a certain date, and it still has not.

Santander Bank US customer in Pennsylvania
May 20, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

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