Checking account Account opening, closing, or management
Santander Bank US Bank account or service department,
Checking account Account opening, closing, or management Pennsylvania
On - - I opened a simply right checking account online with Santander Bank because of a promotion being run for a $150.00 bonus. As per the terms, my account has been open and in good standing for more than - days and I have funded said account in excess of $500.00 through direct deposit. As per their terms, the bonus would be credited within 30 days if all terms were met. I have met said terms and contacted their customer service by phone 7 times and email once. I have been told multiple times that it would be credited on a certain date, and it still has not.
Santander Bank US customer in Pennsylvania
May 20, 2016
* Source: CFPB Complaint Database
Santander Bank US response to complaint:
Closed with explanation
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