Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Other bank product/service Account opening, closing, or management New York

Santander Bank N.A. is reporting to the - major credit bureaus an account that is not mine. It may very well be an account that was upon fraudulently, as I have been a victim of identity theft. I have submitted online disputes to the - major credit bureaus. - completed its dispute stating that the creditor has updated the status showing that the account belongs to me. The dispute is still pending -. I have been therefore informed to contact the creditor directly. When I did, I spoke to a - or - at - - - -. I was then informed that I needed to contact their Fraud Prevention and Security area at ( - - -. I have contacted the Fraud Prevention and Security area, and was informed that someone will be calling me back. I have not received a returned call to this date. The account was updated without Santander providing any proof that the account is actually mine, and with no further explanation, and with no returned phone call to go over the issues with me. Also, if I recall correctly, - of the representatives mentioned an another address associated with this account that was not connected to me. Further, since I know nothing about this account, I 'm not sure exactly what type of account it is ( e.g. banking or credit card ).