Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Checking account Account opening, closing, or management Massachusetts

To CFPB, I 'm writing this letter to find out how I can get my money back from a business checking account with Santander in MA. My checking account was closed without reason on - - 2016 and without any notification thru mail, email or telephone prior to that closure. In addition, I tried to called Business Customer department -, who are unable to provide any answers except that the account was closed and that I should visit a branch to find out more info. I did visit the Santander branch on - - - in - MA, where I spoke with the Branch Manager named - -. However, after he spent some time investigating what happened to my account, he was unable to provide an answer only except that he saw a note saying that the Santander Compliance Department had closed the account and that it was n't a case of fraud. Thus no official complaint was logged and he was unable to provide further assistance. His email is --, -, - ID -.


need those funds for my business. Thus, please provide a response to my above requests and provide a check for the amounts requested which was unjustly taken from my account. If the Compliance Department did not close my account, then I would like to register a case of fraud that my account was cleaned out not by me as I was n't at the branch on that day -/-/2016. I have attached a copy of the bank statements in question for your reference. Thank you, - - - --