Santander Bank US Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Santander Bank US Bank account or service department,

Checking account Account opening, closing, or management New York

In regards to my situation. I currently have - accounts at Santander bank. - account is a single ownership witch is under my name and the - account is a student account with my son. The student account was opened when he was - years old therefor the bank rep had to ad me as a second owner. On - -, 2016 my accounts were frozen due to a NYS levy. despite my ac\ my situation of a levy, I feel my sons account should had not been frozen considering its a student account and those funds are his. I called the bank and was told that cause my name was on it. Had to been on hold. I asked them to take a history his account. he uses that account for his payroll at -. He is a student and when hes on break from school. he returns to work.


from my son 's and left the account at - balance witch I find that my personal financial situation should not affect his funds .... Can Santander bank or any other financial Institution freeze a student account? please advise

Santander Bank US customer in New York
May 18, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with non-monetary relief

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