Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Other bank product/service Account opening, closing, or management New Jersey

My business Merchant account is setup without my intention and fee is charged in ACH withdrawal every month from my business account. I have never / am not using any equipment or services from this account from Santandard bank and - - -. Sales Rep - - - from Santandard bank located at - - - NJ tried to sell me Merchant Services for my - - - - - - - - - - - - - -/-/2016 and I did not agree until I get it on paper and send me so I can review the agreement. She filled up all agreement documents and signed my name on documents and sent me all final documents. I never signed or authorized any person on my behalf to sign those papers. Even my name is incorrect and my signatures are incorrect on all agreement documents which can be verified. In last 6 months I have tried several times to reach Santadard bank representative to discuss matter but she never picked up my phone. I contacted - - - to resolve this issue but never got any reply from them. I would like to have a lawful action on - - -/-/- to do forgery and damages to my business. There are - documents to be attached with this complaint.