Review and analysis of over 204 complaints against Discover
Discover consumers have reported over 204 official complaints related to Dealing with my lender or servicer. Out of the 204 consumer complaints against Discover, 18% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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Discover Student loan dealing with my lender or servicer don't agree with fees charged November 16, 2016 - Discover took over the loan from - in - -. Initially, my student loan rate at - was 6.25 % but Discover increased my rate to 6.5 % in - - when it assumed the - portfolio w/o communicating the terms to me via email or by mail. When i graduated in - - I had applied for auto debit that should lower my rate by 0.25 %. They did not entertain that. Then again, I see that that they increased the rate to 6.625 % in - -. In - -, they have increased my rate to 6.875 % in - -, to 7 % in - - and now 7.125 % in - -. This is a rip off since this was a... |
Discover Student loan dealing with my lender or servicer received bad information about my loan November 14, 2016 - I am filing another complaint on behalf of my son. The original complain is Case number : -. We were over 2 months behind on my son 's student loans due to the fact that Discover was asking for over - % of his salary. We were paying what we could but Discover never recoginized it unless it was the full payment. I called and setup a plan with Discover to divide a $2400.00 dollar payment into three equal payments and with each payment, it would reduce the days late by 30 days until it was paid out. We made our last of the - installments on -/-/-. The system still shows 57 days la... |
Discover Student loan dealing with my lender or servicer having problems with customer service November 3, 2016 - The loan was sold by - to Discover, ever since Discover has canceled my autopay eight times, set autopay up to the incorrect checking account three times, input the incorrect addresses ten times, and now has increased my payment amount with no notification and will not change the amount that my autopay is for regardless of four attempts to have it changed. They instead are sending me late notices for $5.00, imposing late fees, and reporting late payment to the credit bureaus. In my opinion they are committing fraud by refusing to change my autopay amount to the correct amount and instea... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged July 7, 2016 - I have a private Student Loan through Discover. The already outrageously high interest rate ( 9.875 % ) raised without notice to 10 % this statement. This is the second time this year the rate has increased. This time, however, no notice was provided for the increased rate. I 've previously tried working with the loan servicer to find out how I can reduce the interest rate ( whether through refinancing through Discover or any other means ) and they have been unhelpful. Aside from the fact that my auto loan and mortgage have interest rates that are nearly half that of my private student loan, I... |
Discover Student loan dealing with my lender or servicer received bad information about my loan July 7, 2016 - I am a current customer with Discover Student Loans. My interest rate has increased from 6.5 % to 7.00 % in less than two years ; that includes - increases in the past six months. So, I called Discover Student Loans this morning. I asked for a reduction in my interest rate. I was informed by - agents that the federal regulators set the rates, and that Discover can not reduce my interest rate. That is incorrect. The federal regulators set the prime rates. Discover adds on to that rate to set my Discover Student Loan total interest rate. My first complaint is that Discover provided me inco... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged July 6, 2016 - This is the second time this has happened. My 3.120 % fixed interest rate was raised in error. Without looking at the promissory note, the agent insisted that it was variable. I had an extra $3.00 showing as past due. This easily could have affected my credit if I did not catch it.... |
Discover Student loan dealing with my lender or servicer keep getting calls about my loan June 10, 2016 - Discover Student Loans auto dialer calls four times a day five days a week. No messages are left, these calls are made before 30 days have passed since bill due date. Even being instructed to reduce the call rate they say they ca n't.... |
Discover Student loan dealing with my lender or servicer received bad information about my loan June 9, 2016 - discoverstudentloans.com alleged that I had a sixty day late on a loan on which I am a co-signer. Unfortunately, I was probably that late but not due to any delinquency on my part but due to their not contacting me to let me know I was late. I am trying to have this blemish expunged because it was their fault. They have been unresponsive and have failed to provide documentation about this matter. When they got a hold of me I paid and was current with the loan until my son went back to school. My contact with them to resolve this was riddled with misinformation, wrong addresses, wrong social ... |
Discover Student loan dealing with my lender or servicer having problems with customer service June 2, 2016 - Discover Student Loans reported in error to - and - that my account was in bankruptcy. I have never filed for bankruptcy. Due to their mistake, I am at the risk of being disqualified for home mortgage, despite my credit score that exceeds -. When I called Discover Student Loans about this, and requested that they write a letter clearly stating their credit reporting error, which my mortgage lender requested to process my pre-approval, I was told that they do n't have a form letter approved by their legal department to write such a letter. They instead sent a letter that simply states ... |
Discover Student loan dealing with my lender or servicer received bad information about my loan May 25, 2016 - I applied for a in school deferment a couple of months ago. I called to check the status of the difirment because it was time for a payment and I have automatic draft. The rep. Stated the difirment was on the account and all the information was in that was needed. She told me that she would cancel any future automatic drafts this was in -. On - - another payment was taken out. That Friday I called and spoke with another rep who said she wold cancel the automatic draft and have someone call me back to refund my money and that someone from that department would call me Monday or Tuesday... |
Discover Student loan dealing with my lender or servicer having problems with customer service May 23, 2016 - Received legal statement/ from Discover Student Loans regarding CFPB legal action and settlement information for account holders. This letter contained information regarding my account, stating that it was eligible for a $75.00 account credit for applicable servicing years. I have yet to see this credit applied to my remaining balance. I have called on - separate occasions to inquire about when and how this amount will be applied. They have told me that the $75.00 was applied to my - - statement, however, all deducted payments were made by me and my checking account funds. When I ... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged May 20, 2016 - Someone stole and used my information as a co-signer and took out a student loan. I did not sign my name anywhere for this. It is identity theft and I never authorized myself to be a co-signer.... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged May 3, 2016 - After submitting multiple reports, phone calls, emails, etc. it is apparent that Discover will not compromise or help out my situation at all. I have tried everything in my power as a consumer to get them to negotiate my interest rates, apply for the hardship assistance program, only to have them tell me that I do not qualify and they will not budge. This is nothing short of Loan Sharking, and it will not stand. I am a human being and deserve to have consumer rights. If I do n't apply for hardship assistance, working/owning - full time businesses, while not being able to afford groceries,... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled May 2, 2016 - Hello, I have had a student loan open with Discover since -/-/-. I have been making payments on this loan since I graduated from - in -/-/-. Unfortunately, I had a lapse in payments in the middle of last year because Discover was demanding that I pay more that I could afford. I called and set up a payment plan over the phone and have been making payments of $250.00 for the past 9 months. That said, none of this information has been made available to me by Discover. I can not access any statements online, and Discover has kept no record of my payments there either. When I check... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 21, 2016 - Some of my private student loans, originally serviced by -, were sold to Discover Student Loans. Of the - loans serviced by Discover, - have seen a major jump in interest to 10.125 %. The third has remained at a reasonable 4.5 %. I know numerous people with Discover Student Loans and they have interest rates in the 3-5 % range. Since I went back to college and had trouble finding a job afterwards, I have not been able to make anymore than the minimum payment and my balance keeps going up. I am already having trouble making ends meet and Discover decides to raise my interest rates to a... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled April 19, 2016 - I am vastly ahead of the repayment plan in payments and for the second quarter in a row the interest rates are going up on my loans. How does paying ahead and having improved credit result in the student loans taking your interest rate and raising it again even legal? ... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 10, 2016 - My loan service company is Discover Student Loans. -/-/- and -/-/2016, Discover made unauthorized withdrawals from my bank account without my permission and without actually crediting my loan with the money removed. - the amount was $130.00 and -/-/- the amount was $140.00. I have attached screenshots of my bank account records as proof. When I asked them to return the money, they said they had no record of the transactions and asked for bank records, which I provided and I 've attached here. They rejected the bank records and said to check with my bank for a " remittance re... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 8, 2016 - This our - case we were forced to open with Discover as they completely ignored the issue citing unfounded claims. I have had an ongoing issue with Discover. They reported incorrect enrollment dates for - and residency, based upon which I was charged exorbitant late fees while in school deferment periods. We have also had issues with premature capitalization occurring while I was in medical school, as well as multiple erroneous and fraudulent capitalizations on same loan during valid in school deferment status. At this point we were informed that Discover has changed their records to era... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 5, 2016 - I have previously submitted a report on - -, and now I would like to submit my complaint with Discover. I have - Discover loans, - being 8.8 % interest equaling $11000.00 ( $10000.00 originally ) and the other being 7.2 % interest equaling $19000.00 ( $18000.00 originally ). The problem with the loan is NOT the amount, rather the fraudulent interest rates I am being charged. Because the interest continues to compound, my payments barely eat into the principal leaving me with a bigger loan than I started. I make every payment on time, however it seems to make little di... |
Discover Student loan dealing with my lender or servicer having problems with customer service March 30, 2016 - four years ago discover student loans advertised on their website and those claims were stated by a customer service rep, that co-signers would be released after 18 months-two years of on-time payments. Now they say they made no such claim. Can they back out of this? We took the loans under false pretense and information by discover. Please help! ... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled March 28, 2016 - cosigner with my daughter have asked several times to make a principle reduction on the loan and they keep applying it as paid ahead status ... would like to know why I cant make a principle reduction to reduce my repayment schedule... |
Discover Student loan dealing with my lender or servicer received bad information about my loan March 25, 2016 - Discover loans sent me a letter regarding a ruling that CFPB made in - -, - regarding the illegal activities that Discover was engaged under the - - -. The ruling clearly states that I should receive up to $300.00 for tax preparations for - and -, but they chose to give me just $75.00 credit per year. My tax preparation costs are a lot more than $300.00 and surely more than the $75.00. So I want to make sure that Discover pays the $300.00. I spoke to the following people at Discover and none of them were willing to listen to the official ruling that is on yo... |
Discover Student loan dealing with my lender or servicer keep getting calls about my loan March 25, 2016 - I was a co-signer on an original student loan, my son refinanced it through Discover student loans. They call me at all hours, leave messages. They leave their number but never a name of the company. Just that it is an important business transaction WHen I speak to them the payment is not overdue, they are calling 5 days before it is past due. I direct them to check their on line system, and when they do every time the rep. says that the payment was made within the last - or 36 hours. Then they hang up. I have told them time and time again, I am only the co-signer possibly, and not to c... |
Discover Student loan dealing with my lender or servicer need information about my balance/terms March 17, 2016 - My private student loans that are currently in repayment with Discover Student Loans have an astronomical interest rate and minimum payment. After having a huge mishap on their part because they were unable to inform me that I had missed a payment, decided to refinance with another loan carrier. In this process, I needed to contact Discover to print me a new statement that showed I was current with my payments and had no balance left over for the month so that I could send my completed application to the bank I was refinancing with. After telling me that they would send the new statement, I wa... |
Discover Student loan dealing with my lender or servicer having problems with customer service March 3, 2016 - I received a call in - that my private Discover Student Loan ( serviced by - - ) was in default and there was nothing I could do to bring it out of default. I was attending school and somehow the information was not relayed that I was still in school. The representative informed me that if I did not make payments, they could garnish my wages. I did not have the money at the time to make a payment. The loan servicer has continued to call me aggressively. The loan servicer also made calls to my family. Recently, I went online to try to make a payment but the account now States " referre... |
Discover Student loan dealing with my lender or servicer having problems with customer service March 2, 2016 - I applied for a student loan through Discover- Student Loans -/-/2015. I had to ask my father to co-sign with me. Discover approved me for $8500.00 to cover classes and books for my 11 month - at University - - -. LOAN # - was approved at 7.115 % - my dad and I accepted this offer - variable rate. Discover 's loan center sent my certification docs to the wrong department which caused a delay in timely communication between my school and Discover. I actually started classes and was told by - that Discover was faxing to the wrong place. I had to call Discover myself and let... |
Discover Student loan dealing with my lender or servicer need information about my balance/terms February 26, 2016 - Discover student loans has been consistently harassing me and my co-signer about payment on a loan that they have been unable to provide proof that they own. I have asked for the original promissory note multiple times and have never received it. I would like to discontinue paying this loan until I see proof that it is owned by Discover. They continue to harass my co-signer and I about payments. ... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled February 24, 2016 - I have - issues. The most important is at the top. The other - are smaller. Discover Student Loans has begun taking double payments from each money, starting in -. I thought it was just some random issue with auto-debit but when I called to fix it, they claimed there was no issue. I 've attached part of a bank statement showing - payments from Discover. I 've also attached the payment history from Discover 's webpage. As you can see, it is kind of a mess. But if you look at individual loans, you 'll see that each loan has actually had - payments applied to it within a short pe... |
Discover Student loan dealing with my lender or servicer received bad information about my loan February 18, 2016 - I attended the University of - - between - and -. I paid off my loan in -. In - -, I received a - for reduction of debt, supposedly on -. However, I never received any information about this previously nor did I receive a reimbursement for the amount in the -. Discover has been " investigating for 2 weeks, but has no answers. See the uploaded file for the complete story. ... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged February 18, 2016 - I was told that Discover student loans will be participating in a loan modification but every time I call to have my 11 % interest rate reduced, they ca n't do anything about it. It is unheard of to pay 11 % on a loan that I can barely afford. They only tell me I can defer the loan or go on forbearance in which the amount that I will owe each month will only get higher. No one is helping me out on reducing the interest of the loan. ... |
Discover Student loan dealing with my lender or servicer need information about my balance/terms February 16, 2016 - Discover Student Loan # -. I 've been trying to refinance my student loan ( at 9.375 % to a lower rate with another lender ) but I 've been getting stonewalled by Discover. I spoke with multiple representatives at Discover requesting " Lenders ' 45-day Payoff statement '' mailed or emailed to me and each time I 'm being told that my request will be emailed up the chain-of-command. After 1-month of multiple requests I called yet again today only to get the same response. Without the statement from Discover my new lender would not process the loan and i have a limited window of opportunity to... |
Discover Student loan dealing with my lender or servicer having problems with customer service February 8, 2016 - I refinanced my student loan with - on - - 2016. The check was sent to Discover on - - 2016 and cashed the following week. They have not reported to the credit agencies that the loan is closed. They also have yet to provide a closing statement and refund me approximately $1100.00. This also has dinged my credit score because today, due to their lack of action, I currently have - student loans outstanding. Their customer service and misinformation is very stressful. ... |
Discover Student loan dealing with my lender or servicer received bad information about my loan January 27, 2016 - I am writing to obtain assistance with a delinquency Discover Student Loans reported on my credit report for my previous attendance at Univ- I currently hold - student loans with Discover. I am currently a full-time - at the Univ- - - - - -. - loan has been in repayment for around - ( 1 ) year, for which I have made 100 % of my payments on time. The other loan was in deferment until on or about - -, -. Because of my full-time - during which I obtain 100 % of living expenses from student loans, I was unable to make the - $ -/mo payment in additi... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged January 14, 2016 - My interest rate went up, when I was supposed to have a fixed rate. I pay through automation, so do n't login online hardly ever. The only communication I got was an e-mail to go in and look at my messages. It said a change in the interest rate but no details about up or down, so I had to call. When speaking to the rep, they blamed " - bank '' since they bought the loans from them ( 4 years ago ). I also have - loan with - bank, and have no issue with them. If they own these loans, one would think they would be responsible to speak on them. I was set up for reduced payment plan, due... |
Discover Student loan dealing with my lender or servicer having problems with customer service January 13, 2016 - I paid a loan in full with DISCOVER STUDENT LOANS on -/-/- ( Loan # - ). It no longer appeared on my statements after this payment was made. A year later, on -/-/-, I called to pay my last Discover Loan in full. I was told that the Loan I had paid off a year ago, # -, was still active and accruing interest in their computer system, even though my statements for a year showed it to no longer exist. I asked to receive a payoff balance in the mail that showed and subtracted all the interest accrual that had not been provided to me in statements for the year, as well as an ... |
Discover Student loan dealing with my lender or servicer having problems with customer service January 9, 2016 - Hello, My student loans were originally serviced by - but were sold to Discover Student Loans a few years ago. On my original promissory note, it states that I could have my cosigners removed for loans - and - after 48 on time payments. Today, I am beyond the 48 payments. I contacted Discover a few months ago and they sent me the cosigner release form. I filled it out and set it back to them over 30 days ago. On their letter, one of there statements says, you should hear something within 30 days. Well, it has been beyond 30 days and I still have n't heard anything. I contacted them a ... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled January 9, 2016 - I used Discover Student Loans to take out a bar loan to sign-up for a bar prep course. I have been making monthly, on-time payments on the loan for over 2 years. The balance of the loan has actually gone up rather than going down, as one would suppose would happen. After researching the issue, I realized that Discover 's minimum payment amount was broken down in such a way as to ensure that the interest will always be - times higher than the principal - high enough to ensure that the balance of the loan remained the same or slightly ticked up through the duration of the " repayment '', thus... |
Discover Student loan dealing with my lender or servicer received bad information about my loan January 4, 2016 - I received a student loan from " Discover Student Loans '' in - 2015. I had a - credit score at the time, and my Federal aid would not cover Out of State Tuition. I accepted the loan for 6-12 % fixed rate interest, sure that I would receive close to the lowest. Half way through the semester, I receive notice ( through the loan servicer, mind you ) that my interest rate would be the full 12 %, and I was forced to drop out, so that the - half of the tuition bill would be refunded. Discover Bank used the most predatory loan terms possible. ... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled January 4, 2016 - My daughter is not able to pay on loans that Discover claims that we ( my husband and I ) cosigned with - and were then purchased by Discover. I have contacted -, and they can not help me other than to state that it was once very easy for the student to respond to an email and you were then the cosigner, but steps have been taken in the past five or more years to ensure that the cosigner does know and is willingly cosigning. There is no evidence of our signatures on any documentation, only the printed words " electronically signed ''. My daughter defaulted on - loans for which my hu... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled December 29, 2015 - Discover student loans apparently bought my loans. They have jacked up my interest rates to an unspeakable amount and made my monthly minimum payment unbearable. They are not willing to work with me on lowering the minimum payment and will not allow me to defer. I am a single mother of -, i have been paying since - and did not when graduate until -. They call my cosigner sometimes up to four times a day before even saying to contact me. They speak to third parties about my private loan information and recently automatically withdrew a payment from a third parties account with out my c... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled December 25, 2015 - I have - loan which has the same account number with Great Lakes, - - -, -, WI -. I have been paying almost every 2 weeks with $150.00 and they were crediting them to the lowest interest ( 7 % ) and showing overdue on the highest interest rate ( 9 % ). I called them several times to resolve by consolidating or lowering my interest rate ; they have rejected my request neither they are willing to talk. My account number is -. I would request the esteemed Attorney General or their office to intervene to resolve this issue as I am struggling with all the highest payments. ... |
Discover Student loan dealing with my lender or servicer having problems with customer service December 14, 2015 - I overpaid Discover Student Loan Services ( $2000.00 ) and have been getting the run around trying to get a refund. It 's been over 70 days since I gave them notification ( e-mail and I have a solid paper trail ) and I continually get " the check is in the mail ''. Any suggestions? ... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled December 14, 2015 - Discover Bank. I was double charged on my first student loan payment ( I am already paying them 35 % of my monthly income ). Customer service seemed confused and insisted that they could not help me and that I needed to work with my bank that the double charge was being pulled from. I am already financially thinned out because Discover does not deal in income based repayment plans, and I am now at risk of having a " Late '' status on my account due to their mistakes. This may reduce my chances of refinancing elsewhere. Customer service needs to read the notes on the account prior to trying t... |
Discover Student loan dealing with my lender or servicer having problems with customer service December 14, 2015 - Discover Student Loans will not give me the name and address of an agent for a service of process in California so that I can initiatiate an adversary roceeding. ... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled December 1, 2015 - Loans originated with - for Private Student Loans for University of Colorado -, CO beginning -/-/-. There were a total of - loans which were bundled together under the same account. The loans were sold to Discover and as of -/-/- I began having repayment issues : i.e. lost payments, sending certified checks that were unaccounted for, no explanation as to how my money was being misguided, late fees, harassing phone calls to settle late fees, etc. I finally received a statement, -/-/- which stuck out due to the contrasting difference of the letter head. This allowed for f... |
Discover Student loan dealing with my lender or servicer having problems with customer service November 30, 2015 - I attended - - University, - campus and graduated in - 2015. On -/-/15, I received an email from Discover Student Loans stating that my loans had entered repayment and stating the amount for my first payment with a due date of -/-/15. I logged in to my account and paid it immediately ( as well as some additional payment ). On -/-/15 I logged into my account and noticed that it still had not registered as a payment ( though it had been taken out of my account ) and was still showing an amount due. At that time, I sent an email to customer service. I received a repl... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled November 24, 2015 - I am eight years out of school, and my private student loans have been bought and sold between companies several times. For the past several years, Discover has owned them. Here 's what 's happening : I am set up for autopay. Occasionally, about every six months, I 'll make a large principal payment, submitted through the mail. Every single time Discover has not applied this payment to principal, but used it to suspend my autopayments, using the principal payment as a time-release regular payments. A month goes by, and I notice that my autopay has not gone through, so I call and make them ap... |
Discover Student loan dealing with my lender or servicer trouble with how payments are handled November 12, 2015 - I work very hard to pay my bills and I want very much to keep my student loan payments in good standing. I can not afford the - a month payment Discover is requiring of me. And now they tell me I have no options. None. I have tried all I can to come up with a payment plan that works for us both. I am a new father and have even taken on a - job to try and make ends meet. Discover let me pay a reduced payment of $ -/month that was just doable for me. Now I am out of options. The only option now, it seems, according to Discover, is to default, which I do not want. I have - co-signers ... |
Discover Student loan dealing with my lender or servicer received bad information about my loan October 21, 2015 - This is the second time I have been denied my cosigner release through Discover student loans. I have a good credit score of - and I meet all of the requirements asked of them below and on the cosigner release application:1. Qualify for cosigner releaseTo have your cosigner released from your private student loan : Your loan must be a prior - Loan that was purchased by Discover. You must be at least 18 years of age. You must be a US citizen or permanent resident. You must have made the required number of consecutive monthly payments on time. Use this chart to determine the number of ... |
Discover Student loan dealing with my lender or servicer October 16, 2015 - In continuation of case - [ remove before publishing ] : Discover Student Loans is continuing to report each scheduled and agreed-to auto-draft payment I make to them as a missed payment '' to the credit bureaus. This dramatically damages me as a consumer since my credit scores are significantly impacted by percentage of on time payments '' in my credit history. Discover Student Loan 's missed payments '' appear as the sole negative activities on my credit history since my bankruptcy was discharged, and represent to inquirers proof that whatever money management issues they speculate me ... |
Discover Student loan dealing with my lender or servicer October 13, 2015 - - - -, - - of - I requested to have my co signer released from my Discover Student Loans which were originally disbursed and serviced by -, -. I received the attached letter denying this request, stating my credit score resulted in the denial for the reasons below. My Credit Score is - which is below average however I have an excellent payment history with Discover and all of my student loan servicers despite the astronomical amount and unbearably high interest rates. My interest rate with Discover is 10.875 %. 1. ) Serious Delinquency2. ) Proportion of Balances to C... |
Discover Student loan dealing with my lender or servicer September 29, 2015 - I have been getting calls from Discover Student loan almost daily, some times more than twice a day. Early morning, late night. I spoke with my Account Manager to arrange payments of $300.00 per month. I have been making my payments online through - -. It did n't stop the calls and emails saying that I missed payments. When I spoke to my account manager, although they are trying to be polite, they are very condescending and keep saying I am not making payments which is not correct. Unlike - - who is more willing to listen and give more information on how to pay without putting me... |
Discover Student loan dealing with my lender or servicer September 25, 2015 - I borrowed thru ' Discover - loans which is serviced by - -. My issue is, I am unable to obtain an accurate balance on my loan from - -. As a result, I am unable to either payoff my loan OR ensure that monthly installments are accurately calculated. ISSUES:1 ) I set up an auto payment to stay current on my interest payment. - - refuses to pass on the 0.25 % APR reduction offered by Discover Financial for setting up Auto Payment. 2 ) My loan went into repayment -/-/- and as mandated, I received the Truth In Lending. However, there were also errors in my TIL and I calle... |
Discover Student loan dealing with my lender or servicer September 15, 2015 - My daughter ( Joy Shambourger - Cust ID - ) has student loans originally with - - and they were sold to Discover Student Loans. She borrowed funds for college from - - 5 times, resulting in - student loans with the bank.. She is now forced to pay 5 separate payments each month. I am a co-signer ( - - ) on the loan and when I contacted Discover about the issue, Discover states that - - will not allow them to consolidate the loans so that my daughter can pay a single payment per month. All of these loans are with the same bank and yet they are billing all 5 payments... |
Discover Student loan dealing with my lender or servicer July 20, 2015 - My loan payment was raised by $130.00 dollars with no written notice by Discover Student Loans. They are unwilling to work with me to reduce my payments, & say that if I do n't make full payments they will report me to a credit company. I always make my payments on time. They have withdrawn funds my checking account without my consent & they admitted to doing it. I am having so many issues with Discover Student Loans. ... |
Discover Student loan dealing with my lender or servicer July 6, 2015 - I am a parent co-signer on student loans for my son. The resolution I want is to be removed from this Discover loan as a co-signer. In -/-/-, we borrowed $26000.00 for my son 's tuition at the - College. The balance now is higher than it was to begin with. The lender was -. In -/-/- or thereabouts Discover bought the loans. Having read about President Obama saying that parent co-signers can be removed from a loan, I contacted Discover and they told me that there had been delinquent payments so I could not be removed. I am not sure why I was underwritten for loans by ( formerl... |
Discover Student loan dealing with my lender or servicer July 1, 2015 - I complained once already ~ I heard from - - at Discover Student Loans on -/-/-. I have not yet once been able to contact her. ( What a joke. ) She does n't actually ever answer her phone. She told me to call the forbearance department. The - time, back in late -, they told me I had to wait until my payment was almost due on - -. I called back today and the guy was explaining that my payments will be larger - almost trying to scare me out of doing a lower payment plan for 6 months. This seems outrageous - what kind of financial help is this? I did understand that they ar... |
Discover Student loan dealing with my lender or servicer June 29, 2015 - Discover student loans services my private student loan from - - - -. I made a payment on -/-/- and it cleared my bank on -/-/-. But I continued to get late notices including - phone calls and - letters overall stating I could have the late notice reported to a credit history company. After a phone call and further e-mails the payment was finally applied on -/-/-. To avoid further issues I applied over the phone for auto debit payments for this loan. I got a letter stating my auto debit application was being processed. - weeks later I e-mailed Discover Stude... |
Discover Student loan dealing with my lender or servicer June 11, 2015 - Principal payment in the amount of $220.00 was submitted to Discover Student Loans on - -, 2015 by personal check. This check was cashed on - -, 2015 but not credited toward my account. I sent an email on - -, 2015 requesting that they correct this error ( backdated to the date they cashed the check ) and received an email back requesting proof of my payment which I supplied ( canceled check images ) on - -, 2015. My account STILL has not been credited the payment. ... |
Discover Student loan dealing with my lender or servicer June 3, 2015 - I have been enrolled back at - - University in the fall of -/-/-. Recently, i have been harassed by Discover Student Loans for the last month. I have faxed in paperwork providing them with everything they needed. And yet I am still getting phone calls for payments. Furthermore, Discover is now reporting to the credit bureaus that I am late. At this point, Discover needs to get their act together to avoid me taking further action. I have been enrolled the entire time and my deferment should be valid with my planned graduation date being the -/-/-. ... |