Discover Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Discover Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service North Carolina

I received a call in - that my private Discover Student Loan ( serviced by - - ) was in default and there was nothing I could do to bring it out of default. I was attending school and somehow the information was not relayed that I was still in school. The representative informed me that if I did not make payments, they could garnish my wages. I did not have the money at the time to make a payment. The loan servicer has continued to call me aggressively. The loan servicer also made calls to my family. Recently, I went online to try to make a payment but the account now States " referred to law firm ''. I also noticed additional fees were attached.

Discover customer in North Carolina
Mar 03, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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