Discover Student Loan Complaint

Discover Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Pennsylvania

My daughter is not able to pay on loans that Discover claims that we ( my husband and I ) cosigned with - and were then purchased by Discover. I have contacted -, and they can not help me other than to state that it was once very easy for the student to respond to an email and you were then the cosigner, but steps have been taken in the past five or more years to ensure that the cosigner does know and is willingly cosigning. There is no evidence of our signatures on any documentation, only the printed words " electronically signed ''. My daughter defaulted on - loans for which my husband is listed as the cosigner, which is ruining his credit, and we were never notified. We found out after it was already in default because of a credit check. Discover claims that they did not have to notify him because


My daughter admits that she just responded to an email that listed us as the cosigner but did n't realize that she was doing anything wrong because she was following - 's instruction. She does not make enough money to pay back her loans and still survive ( - a month payments on - loans ) and Discover does not consolidate. She tried to consolidate them through a bank but because of the default no one will help her and every time a bank runs an inquiry her score drops even further. No one will help us. I 'm being forced to make the payments on the - loans where I am listed as cosigner just to keep decent credit. Discover has a policy that if six payments are made on time that the cosigner can be released, but only if the student has good credit, and that is likely not going to happen quickly. No one at Discover will even talk to my husband about the - loans that defaulted. They can ruin his credit but not talk to him. It 's ridiculous.