Platinum Mortgage, Inc. Mortgage department,
FHA mortgage Settlement process and costs Virginia
After receiving the final Closing Disclosure on the day of closing, I noticed that I was charged twice for the Upfront - ( it was financed with the price of my loan and added onto my closing costs ). I contacted the lending agent and he said my closing agent will explain to me how I 'm not being charged twice. So I contacted the closing agent and explained the issue and he said my lending agent would need to address the issue. Then I call the lending agent back and he threatened that I could close that day if I wanted this corrected. I was purchasing a home - miles away from where I lived. I had taken time off work, secured movers and had all my stuff in the moving truck. If I did not close that Friday ( -/-/2016 - the week before - ), it would have cost me more than the $2300.00 upfront - fee, to reschedule the close so I signed the documents. Needless to say I have been very upset about this ever since that day. To see on paper that I was being cheated but no way to get the issue resolved fairly and get the move done successfully.
Platinum Mortgage, Inc. customer in Virginia
Dec 26, 2016
* Source: CFPB Complaint Database
Platinum Mortgage, Inc. response to complaint:
Closed
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