Platinum Mortgage, Inc. Mortgage Complaint

FHA mortgage Settlement process and costs

Platinum Mortgage, Inc. Mortgage department,

FHA mortgage Settlement process and costs Virginia

After receiving the final Closing Disclosure on the day of closing, I noticed that I was charged twice for the Upfront - ( it was financed with the price of my loan and added onto my closing costs ). I contacted the lending agent and he said my closing agent will explain to me how I 'm not being charged twice. So I contacted the closing agent and explained the issue and he said my lending agent would need to address the issue. Then I call the lending agent back and he threatened that I could close that day if I wanted this corrected. I was purchasing a home - miles away from where I lived. I had taken time off work, secured movers and had all my stuff in the moving truck. If I did not close that Friday ( -/-/2016 - the week before - ), it would have cost me more than the $2300.00 upfront - fee, to reschedule the close so I signed the documents. Needless to say I have been very upset about this ever since that day. To see on paper that I was being cheated but no way to get the issue resolved fairly and get the move done successfully.

Platinum Mortgage, Inc. customer in Virginia
Dec 26, 2016

* Source: CFPB Complaint Database

Platinum Mortgage, Inc. response to complaint:
Closed

Consumer disputes how Platinum Mortgage, Inc. handled their complaint

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