Washington Federal consumers have reported over 81 official complaints. Out of the 81 consumer complaints against Washington Federal, 25% were disputed by the consumer (i.e. the consumer was not happy with how Washington Federal responded to their complaint) and 96% were processed in a timely manner. 7% of consumer complaints against Washington Federal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsWashington Federal Mortgage settlement process and costs April 5, 2017 - Washington Federal is continuously ignoring my request to remove lien for - for a Deed of trust that violated RCW. 61.24.020 and many others. RCW 61.24.020 Deeds subject to all mortgage laws - Foreclosure - Recording and indexing - Trustee and beneficiary, separate entities, exception.RCW 61.24.010Trustee, qualifications - Successor trustee.You control the debt, you control everything. ( 3 ) The trustee or successor trustee shall have no fiduciary duty or fiduciary obligation to the grantor or other persons having an interest in the property subject to the deed of trust. Under RCW 61.2... |
Washington Federal Mortgage loan servicing, payments, escrow account January 3, 2017 - In -/-/2016 we started the process for a short sale on our primary residence. This short sale was necessary because I had received an offer for a new position in - California. The current housing prices had not caught up to what we owed on our house and with the cost of the sale, we would be short funds to pay down all of the liens. I submitted for and was approved for a HAFA short sale through - Bank. Under the HAFA guidelines 2nd lienholders ( Washington Federal ) would be guaranteed up to $12000.00 for the balance of the loan and the remainder would be forgiven by the bank. Califo... |
Washington Federal Bank account or service making/receiving payments, sending money December 23, 2016 - My American bank, Washington Federal, has recently changed its policy regarding electronic transfer of funds to a non-US bank. For years, I have been able to make such transfers to a Danish account in -, which I did most recently barely three months ago ( - 2016 ). But on my latest transfer ( yesterday ), I was forced to have the funds sent as -, with Washington Federal ( WF ) making the conversion. This is apparently a new policy. The - bank 's conversion rate has always been more favorable to me than WF 's rate, and in this particular case, the fact that I was forced to have WF m... |
Washington Federal Bank account or service using a debit or atm card December 18, 2016 - This morning my husbands debit card was declined after working a 12 hr shift while finishing his 80 hr work week.. he came home very frustrated. He asked me to call the bank to figure out the issue.. so I did and left a message. This call center first of all is very hard to get ahold of even on days they are open!!! I left a message this morning and asked for a call back in regards to my accounts. Later that afternoon I got a call back saying they ca n't help me because my name is n't on the debit card and it does n't matter if it 's a joint account with both our names and I 'm the primary, I ... |
Washington Federal Bank account or service account opening, closing, or management October 26, 2016 - Washington Federal bank closed my Simple Checking accounts last week on -/-/2016 without any warning and gave no reason for doing so. The biggest problem is they have around $5500.00 of my money that is - % of all that I had leaving me and my family in financial trouble as we have bills as well as property taxes to pay that we now do not have the money to pay. Also I had deposits setup to go into my bank accounts that were rejected and I 'm having problems getting those funds as they are in cyberspace right now and I 'm not even sure I will be able to get them at all! I have never had s... |
Washington Federal Mortgage loan servicing, payments, escrow account August 4, 2016 - I have an adjustable rate mortgage with Washington Federal. On the change date they did not calculate the new rate per the terms on the contract. I have reached out to them 3 times with no forward progress on the issue. They can not produce a copy of the loan docs. I have a copy of the loan docs. The rate should be capped at 4 %. They raised the rate to 4.875 %. There is a line on the loan docs that is titled ; LIMIT ON INTEREST RATE CHANGE ; and it states ; The interest rate I am required to pay on the change date will not be greater than 4 %.... |
Washington Federal Mortgage settlement process and costs July 31, 2016 - Complaint : Washington Federal Bank wants to keep my earnest money because I kept their house off the market for 30 days. - lender - - did not fully disclose the need for a - credit score and kept saying the underwriters overlay reports back OK - referral with caution. - lender - - - did not fully disclose that I needed to put in debt from my ccs into the mortgage amount to be able to get the loan at a new purchase price of -. Seller still under open contract with open form - UN singed document from purchase due to bank wanting to keep buyers Ernst money of $1... |
Washington Federal Mortgage loan servicing, payments, escrow account June 8, 2016 - I entered into a one time close construction loan with Washington Federal Savings Bank ( WAFD ) on - -, - which converted into a mortgage when I got Certificate of Occupancy in - -. In - and - - mechanics liens were filed on my home because the home builder did n't pay the subcontractors for services that was paid to the home builder via bank funds. Subsequently the bank and their attorney demanded that I satisfy the liens claiming I was in default. At no time have I ever been in default of the loan and have made payments on time. They were claiming default under se... |
Washington Federal Mortgage credit decision / underwriting June 8, 2016 - -, my husband and I began the process of finding a new home. Being responsible souls, we first obtained pre-qualification for a mortgage. As it turns out, the bank that offered us the best rate was Washington Federal, so we went with them. This turned out to be an epic mistake on our part. With our pre-qualification in hand, we began our search. Fortunately, we found a house we absolutely loved quickly, and submitted an offer for somewhat less than the total amount we were pre-qualified for, which was accepted. On or around - -, 2016, we notified Washington Federal that our offer had ... |
Washington Federal Bank account or service account opening, closing, or management June 3, 2016 - On - - I overdrew my account by using my card at the pump. For the second time, the branch manager placed a hold on my card citing card abuse ( she stated I constantly use the card to overdraw the account ). My wife and I no longer use checks so our cards are only means of payment ( other than cash ). She stated that she will under no circumstances lift the hold on the card. My wife 's card works just fine on the same account. Not only did she place a hold on my card, but made sure that my pay check will not post until Monday, - - ( deposited via ATM - - ). ... |
Washington Federal Mortgage loan servicing, payments, escrow account March 12, 2016 - I have a mortgage with Washington Federal bank. I do not have any other account with them. I would like to make extra principal payments against my mortgage. I would like to make these extra principal payments online like I do all other payment transactions at other financial institutions. It is convenient and flexible with respect to timing and amount. Washington Federal does not allow making payments online against a mortgage account. I do n't understand how a large financial institution can not allow online payments. The only way I can pay down my mortgage principal is to mail in a cheque... |
Washington Federal Mortgage application, originator, mortgage broker February 22, 2016 - My wife and I have been working with Washington Federal Bank to secure a new construction loan to build our retirement home. We began this process - -, -. As of - -, with so many delays from the bank, the construction price has escalated, and the cost of the loan has increased to the point that put the project out of our budget. We are looking for the bank to cover the cost of what we have spent in trying to secure the loan during the past year. Those costs are on an attached document. We filed all requested documents and information in a timely manner. The banks delays during... |
Washington Federal Mortgage loan modification,collection,foreclosure September 25, 2015 - I lost my house thru foreclosure on -/-/2008 to Washington Federal -. I received a letter from the Branch Manager - - from Washington Federal - offering me a loan modification for 3 months starting - 2008 and another letter with documents for an additional loan modification on - - 2008 I never received any notices of foreclosure! I had a cash buyer a month before the foreclosure but the bank said no. Curiously, the bank sold and CLOSED the property in less than a month after the foreclosure. In fact they sold it well under market thru a realtor friend they know very ... |
Washington Federal Mortgage loan servicing, payments, escrow account August 17, 2015 - I took out a construction loan to be converted into fixed rate mortgage loan in - -. In - -, I received a letter from Washington Federal that my mortgage rate will be a fixed at 4.875 % for 30 years with a 1 % pre-payment penalty provision prior to - -. I sent them a letter explaining that I was offered, in open market, a 30-year-fixed-rate of 3.75 % - and with --fees-or-costs. When I signed the initial papers in -/-/- I was told that the bank would be able to match market-rates for fixed-rate-mortgage in the future. But the bank refused to match the new rate, despit... |
Washington Federal Mortgage loan modification,collection,foreclosure August 3, 2015 - After three attempts to refinance a balloon HELOC that comes due and payable in - - we have been denied any modification on our 2nd mortgage. We have attempted to ask for modification - before and after an eminent bankruptcy in an attempt to keep our home. When starting a - in - - it was recommended to us by an - Bank that we should use the equity in our home as a - loan in lieu of applying for an - loan. The loan is written as a true balloon that comes due and payable in - -. It is our understanding that it is now illegal to write a balloon such as this. Throu... |
Washington Federal Mortgage loan servicing, payments, escrow account July 15, 2015 - In 2002, I had entered into a real estate transaction to purchase a single-family residence located at : - - - -, - -, - for $280000.00. At the time, I was in an - relationship with my former husband and living in -, -. A friend of mine had recommended I use the services of - -, a Realtor for - - - in - -, who then recommended the legal services of - -, an attorney practicing law in - -, -, who has since been disbarred for unrelated financial irregularities. The home was valued far less than the sales price. Yet, the HUD 1 Set... |
Washington Federal Mortgage credit decision / underwriting July 14, 2015 - WASHINGTON FEDL SVGS is reporting an a negative mortgage account on credit report of - - of -, WA. Account and property was granted to the ex-spouse at the time to dissolution of marriage and court order was issued releasing - - of any obligation and liability related to the property and this loan. Numerous attempts to Washington Fedl have been ignored and this account is still actively reporting to - damaging credit and causing financial distress to - -. ... |