Quality Loan Service Corporation consumers have reported over 131 official complaints. Out of the 131 consumer complaints against Quality Loan Service Corporation, 35% were disputed by the consumer (i.e. the consumer was not happy with how Quality Loan Service Corporation responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Quality Loan Service Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan modification,collection,foreclosure | 70 | 24% |
| Loan servicing, payments, escrow account | 20 | 60% |
| Settlement process and costs | 11 | 55% |
| Other | 9 | 11% |
| Disclosure verification of debt | 9 | 56% |
| Application, originator, mortgage broker | 5 | 40% |
| Cont'd attempts collect debt not owed | 2 | 50% |
| Taking/threatening an illegal action | 2 | 50% |
| Communication tactics | 1 | 0% |
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Stop CallsQuality Loan Service Corporation Mortgage loan modification,collection,foreclosure April 5, 2017 - My lender wants to foreclose on my home but have refused to provide a payment accounting statement and proof that my loan was sold to them in accordance to the Fair Debt Collection Practices Act. Last week they posted a Notice of Default - ( a stack of papers at my front door containing my loan number and personal information ). I feel like they are trying to embarrass me. The papers stated that they do not have a valid phone number for me but that is a lie because I have been talking to their insurance department. My water heater leaked and caused water damage, Seterus held on to the insuranc... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account March 30, 2017 - Quality Loan Service Corporation - unlawful foreclosure auction of Consumer - home - subject to FEDERAL CRIME! Please see attached COMPLAINT. - NO LENDER named on alleged Notice of Default and Notice of trustee sale NOW results to THREE ENTITIES claiming ownership of Consumer 's home - simultaneously. Exhibits will be faxed shortly. Thank you for upholding Consumer Protection Laws as you investigate Quality 's deceitful and fraudulent practice of stealing people 's homes for its undue enrichment.... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account January 13, 2017 - I have determined there was apparent fraud involved with respect to several parties involved in invalid transfers/assignments of the Deed of Trust and Note relating to the above-mentioned property address. The invalid and fraudulent conveyance of rights, title and interest created lack of authority to transfer, substitute, or convey rights, title and interest of my property rights in relation to Deed of Trust, dated -/-/- and recorded -/-/-. The Servicere keep sending me all mail not related to the complaint at all. As an additional matter, we have performed a review of the current... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account December 13, 2016 - Please see attached. Exhbits to follow by Fax. Additionally, Please refer to exhibit on Defective Notice of Default on CFPB files # - and - - LENDER is NOT Identified - and other matters that lend support to a deceptive practice to steal our home " with the stroke of a pen. '' Likewise, Quality Loan 's Notice of Trustee SALE issued - -, 2016 for auction sale against our home two days from now - - - - DOES NOT IDENTIFY LENDER. THANK YOU FOR YOUR URGENT INVESTIGATION and ENFORCEMENT action.... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure November 2, 2016 - For three years I have been submitting documents to the servicer of my loan - - - which they consistently seem to lose documents until the application and my hard work at information gathering is no longer valid under modification programs. I have submitted four full packages to this company. They continually tell me that there is a representative assigned to my case and that person is never available. Further, the person who I do end up speaking to gives me information contrary to the last person I spoke to. In addition, as the company is working on a modification with me, they are h... |
Quality Loan Service Corporation Mortgage application, originator, mortgage broker October 31, 2016 - Quality Loan has a sale date on my home for -/-/-16 yet my lender - Mortgage claims the date has been postponed ( false ). Quality claims they ca n't postpone unless the servicer ( - ) postpones it and they have not got the ok to stop it, even though I am in a LOAN MODIFICATION. This fraud and deceit of stealing my home and millions of others, still persists and your agency CFPB and others have not put a dent in it, get off your behinds and start helping homeowners like myself who are at an age where we do n't need this type of unnecessary stress.... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure October 12, 2016 - I have sent notification to this trustee who is attempting to wrongfully foreclose on my property. By their filing of instruments they are in violation of the Equal Credit Opportunity Act ( codified at 15 U.S.C. 1691 et. Seq. ) and the Fair Credit Reporting Act ( codified at 15 U.S.C. 1681 ). Trustor is exercising his/her right to conclude and inform you that your NOD Instrument does not constitute Notice and is invalid under California Gov't Code 27201 et. Seq. Specifically, the legal sufficiency of the Filed Instrument is disputed and denied by Trustor. Because of this discovery we have dema... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account June 28, 2016 - Civil conspiracy in the ILLEGAL FORECLOSURE PROCEEDINGS against our home - AUCTION SALE - -, -. PLEASE HELP! QUALITY LOAN SERVICE CORPORATION.. 1. Issues a Trustee Sale postponement Notice with Trustee Sale # that is ambiguous. 2. Internet Listing shows -..yet Quality 's information is surreptitiously imbedded within the - listing provided by -. 3. Aware that Alleged Account with - is NON-existent. Reason it blacks out this information from its copy of Note allonge in - -. 4. Collection attempts with Fake trustee Sale # in -, harassment and threats of sale e... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure May 27, 2016 - I have already submitted a complaint regarding Alleged Mortgage Servicer " - - - ''. This is a separate complaint regarding the same company as I have recieved documents from a Trustee indicating that the - parties are involved in conspiracy to break the law : Most immediately, Quality Loan Service Corporation - - - has informed me that they will be engaging in a non-judicial Foreclosure while at the same time Select Portfolio Servicing is humoring me in the loss mitigation process. This indicates that - or - parties are engaging in the crime of dual tracking. Ironic... |
Quality Loan Service Corporation Debt collection disclosure verification of debt not given enough info to verify debt May 12, 2016 - On -/-/2016 I received a Debt Validation Notice letter from Quality Loan Service Corporation ( " QLS '' ). On -/-/2016 QLS received my Request For Documents ( " RFD '' ) letter via Certified Mail. In my RFD I requested validation pursuant to the FDCPA. I also requested information and documents pursuant to Arizona 's Administrative Code, -, FINANCIAL INSTITUTIONS, AND INSURANCE, Chapter - -, - -, and specifically - Disclosure of Information to Debtor. As of -/-/2016 I have received no response from QLS. Since that time I have searched on the Arizona - w... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure April 6, 2016 - To Whom It May Concern, Here is a summary of events on the house my ex-wife was awarded in our divorce over 10 years ago. However the loan was in my name. House payments were behind for several years, Attempts were made by me several times to bring the house current for her. At one point we got a notice to pay current from the mortgage company with an $8000.00 or so figure with a time limit to pay. We sent off a bank wire transfer with in the time frame. Two weeks later the funds were returned to the bank and we were notified of an error and that they needed almost $12000.00. After this w... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account March 25, 2016 - Quality Loan Service Corporation 's LIE is E-POSED ... stealing our home in broad daylight - a FEDERAL CRIME! Please find attached. Thank you for your urgent help. ... |
Quality Loan Service Corporation Mortgage settlement process and costs March 6, 2016 - Quality Loan Servicing raised more questions in response Quality Loan Servicing has confirmed employment for notary - and signer of -/-/- Trustee Deed Upon Sale ( TDUS ) - bankruptcy attorney - stated Quality Loan Servicing actions including unlawful detainer only reflect TDUS from -/-/- foreclosure - bankruptcy attorney stated their files do not reflect recession from - -/-/- due to modification in process. - bankruptcy attorney stated recession information was not disclosed at no time - bankruptcy attorney agreed The Relief Of Stay was granted in - - a... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure March 5, 2016 - California Supreme Court and Our Forensic Loan Audit Herein is some information surrounding our situation and we are asking for intervention on our behalf ; as The California Supreme Court indicated as shown below. RECENT REVELENT CALIFORNIA SUPREME COURT RULING The California Supreme Court onThursday ( -/-/- ) ruled unanimously in favor of a fraudulently foreclosed-upon - - - - Mortgage -. - is a link to an article on this case : - Experts from this article follow : The California Supreme Court on Thursday ruled unanimously in favor of a fraudulently foreclosed-u... |
Quality Loan Service Corporation Mortgage settlement process and costs February 23, 2016 - QUALITY LOAN SERVICE CORP of - - is a third party loan servicer who is illegally trying to foreclose on my home by scheduling auction sale on - -, -. TS # - -. They are not representing any entity with a legal right to demand collection and sell the property. Trustees Deed -/-/- - Grantor/Grantee - - has been overturned by the court. The paragraphs bellow are from one of the documents I have attached. Trustee Sale No. - Loan No. - Title Order No. - NOTICE OF RESCISSION OF TRUSTEE 'S DEED UPON SALE " On -/-/-, at the property was purpo... |
Quality Loan Service Corporation Mortgage application, originator, mortgage broker February 12, 2016 - Quality Loan Servicing - did not DENY errors in complaint - - MORE QUESTIONS In all prior complaints QLS PROVIDE evidence something went wrong I have provided NEW EVIDENCE in last complaint to QLS that has not been addressed or answered. QLS like to say unintelligible questions- there are no unintelligible questions - OBVIOUS ERROS QLS is a trustee to protect all parties involved QLS has confirmed - - - for QLS when the NO RECORD OF TDUS was filed in county recorders QLS - there is a statutory damage of - bond to cover the filing of NO RECORD TDUS document in county recorders Q... |
Quality Loan Service Corporation Mortgage settlement process and costs January 27, 2016 - Quality Loan Service Corporation - has no record of bankruptcy stay and or proceedings from - or - QLS received information after complaint filed - -which raised more questions QLS - email provided in - makes no mention of bankruptcy stay, notices or correspondence to or from any bankruptcy proceedings ( attorney etc ) QLS has not provided any documents correspondence with - or - - stating to proceed with foreclosure - was out of business in - according to SEC noticed I received - the request would have had to come form - After QLS response raised more questions and ... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure December 7, 2015 - By failing to adhere to both California law and the rules under CFPB, The party ( ies ) complained of in my initial complaint are not compliant with rules regarding dual tracking. The Parties are covered '' under both California Homeowner 's Bill of Rights and the CFPB 's strict guidelines. I have a valid and complete loan modification package that has been acknowledged as received and no notice of deficiency of documentation has been received by me. I just received another Notice of Trustee during the pendency of my application. The Parties have also failed to respond to the initial complain... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure November 3, 2015 - This is my fourth complaint, in this same matter : Received today, my first and only notice from the County of - Recorder, that a Notice of Default has been recorded against my property, document # - dated -/-/-. Notice states that filing was done electronically. Document has the signature of -, Assistant Secretary of Quality Loan Service Corp., Trustee. Document confirms that the loan date was -/-/-. As I stated before in a prior complaint, Quality Loan Service in its -/-/- Debt Validation Norice letter, stated : '' The current creditor to whom the debt/loan is owed is... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure October 23, 2015 - Received a letter at my home, from Quality Loan Service Corporation dated -/-/2015, with the heading Debt Validation Notice . The pertinent sentences state, The total amount of the debt currently owed is $230.00, -. , and The current creditor to whom the debt/loan is owed is - -, -. I went today to the website of - -, and used the Look Up tool. The - - website states that - - owns my loan. This website also states that my loan ' s Note date is - -. Obviously, Quality Loan Service ' s statement is false - as to whom the current creditor is. I cont... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure October 21, 2015 - Received letter at my home address from Quality Loan Service Corp. It states : -, who services your home loan, has referred your loan to us for foreclosure on the above referenced property ... '' I had previously requested - - to send all snail mail re my home address to my - - - - - agreed to do so, but apparently neglected to inform Quality Loan of this. ... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account October 10, 2015 - QUALITY LOAN SERVICE CORPORATION advises today, - -, 2015 ( email attached from - - ) that the foreclosure is properly processed.. '' CONTRADICTING its purported boss - 's statement made TODAY within CFPB saying : Please be advised that at this time, we are reviewing the foreclosure process to verify no error occurred. The new expected date of resolution is - -, 2015. IS IT LAWFUL THEN FOR QUALITY TO PROCEED WITH THE TRUSTEE SALE OF OUR HOME ON - -, 2015 PENDING THIS REVIEW by - - for - 's resolution on - -, 2015? Thank you, CFPB for your urgent help! ... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account September 25, 2015 - On - -, 2015, QUALITY LOAN SERVICE CORPORATION informed CFPB that althought the Trustee Sale is set for - -, 2015, their file is on a HOLD per servicer 's request for loss mitigation. '' ( Please see attached Quality Loan 's response on CFPB Portal. ) However, one week thru TODAY, - -, 2015, QUALITY 's website, and that of - via telephone number indicated on Notice of Postponement ( Quality 's Sales Agent ) - still reflect the - -, 2015 Sale Date. ( attached today 's - Sale Status from Quality 's website ). Is this subject to consumer protection laws? Thank you C... |
Quality Loan Service Corporation Mortgage settlement process and costs September 20, 2015 - Dear -Quality Loan ServicingI appreciate your time in resolving title challenges. Your response -/-/- raises more questions. - has confirmed by letter the servicing was scheduled the last quarter of -/-/- only - not -/-/-. Therefore who ordered foreclosure -/-/- - provide documentsMy bankruptcy attorney was not noticed at no time by Quality Loan Servicing -/-/--/-/-I am waiting for response from appropriate parties- Quality Loan Servicing was not obligated to notice bankruptcy attorney or bankruptcy about moving forward with -/-/- foreclosure. There wa... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure August 25, 2015 - I continue to have problems with - - - and Quality Loan Service in - -. Their latest move is to reschedule a foreclosure sale to -/-/- but they have scheduled it to be held in -, CA, instead of - -, CA, which is not what is stated in the NOS. This is a violation of CA Civil Code 2924g. In addition, I have been unable to locate where notice of the sale has been published. In addition, they dates on their website as to the dates of the NOS and NOD are incorrect. ... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account August 24, 2015 - FORECLOSURE FRAUD against our HOME!!! PLEASE HELP!!! ... .QUALITY Loan Service Corp - the subject of CFPB Case File # - - complaint against FORGED Foreclosure Instruments that led to the recordation of Notice of Default on -/-/2015 ... with a DEFAULTED Debt Validation Request dated -/-/2015 respecting the alleged debt on the Notice of DEFAULT.. NOW RECORDS a TRUSTEE SALE on -/-/2015.. - -FORGED INSTRUMENTS, and ALLEGED DEBT that they FAILED to Validate pursuant to Federal and State Statutes. Snapshot of unlawfully recorded Notice of Trustee Sale, that is hinged upon a Notice of De... |
Quality Loan Service Corporation Mortgage settlement process and costs August 2, 2015 - Since quality loan response to CFPB -/-/- various agency assisted with matter to provide new information. Quality Loan Servicing was the foreclosure and eviction attorney for- - California -Quality Loan Servicing legal for eviction did not notice the court of the bankruptcy stay -/-/-The foreclosure -/-/- appears to be void able based onInvalidity of notary - - -/-/- foreclosure documentThe notary was unable to confirm any such document exist in notary journalCurrently my interest remains in propertyThe certified documents are being sent by certified mail to ... |
Quality Loan Service Corporation Mortgage loan servicing, payments, escrow account July 19, 2015 - QUALITY LOAN SERVICE CORP ( QLS ) BLATANTLY VIOLATES FEDERAL AND STATE STATUTES AS IT PURSUES ILLEGAL FORECLOSURE OF OUR HOME WITH ITS SELF-E-ECUTING MANUFACTURED DOCUMENTS '' ... PLEASE HELP!!! QLS, IN ITS - -, 2015 CORRESPONDENCE, VIA ITS PARENT COMPANY [ - AND - ] MAKES ITS OWN ADMISSION THAT THE NOTICE OF DEFAULT IT RECORDED AGAINST OUR HOME IS FRAUDULENT! ... AND GIVES EVIDENCE TO ITS CONTINUING BLATANT VIOLATIONS OF FDCPA STATUTES. PLEASE SEE ATTACHED DETAILS. THANK YOU FOR YOUR URGENT HELP! ... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure July 18, 2015 - On - -, 2015, I filed the paperwork to start a chapter - bankruptcy and advised - - - and Quality Loan Services ( trustee handling the foreclosure action ). Without getting a relief of stay, the foreclosure sale was rescheduled to -/-/2015, which is a violation of the stay. The sale should have been cancelled, since all foreclosure activities are supposed to cease, and the trustee 's sale ca n't be reset until after the bankruptcy. ... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure May 17, 2015 - On Monday, - -, 2015, I received a letter from Quality Loan Service Corporation ( Quality '' ) titled Debt Validation Notice '' with an - -, 2015 date, which stated pursuant to, and in compliance with the Fair Debt Collection Practices Act and the - Fair Debt Collection Practices Act ( FDCPA ) the notice allowed me to respond in writing within 30 days to dispute the debt. This notice also further stated Quality was a non-judicial foreclosure trustee and has been instructed to commence foreclosure proceedings against a property I own. I am unfamiliar the creditors named within ... |
Quality Loan Service Corporation Mortgage loan modification,collection,foreclosure April 23, 2015 - Quality Loan Service, trustee for -, has been holding up closing on a transaction, first by withholding a payoff, and now by not responding to our request for notice of error for the most recent payoff obtained. We obtained a payoff statement valid through - and in anticipation to close - ordered a new payoff in writing to them on -. This payoff was not received until - after numerous requested from both our law firm and the closing agent Attorney 's Title. The payoff quote was received and only valid for 2 days. The quote happened to incur a $3000.00 new fee that we were requ... |