Resources for resolving common issues with Colony Brands, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Colony Brands, Inc. and work to get a response. After your complaint is forwarded, Colony Brands, Inc. has 15 days to respond to you and the CFPB. Colony Brands, Inc. is expected to close all but the most complicated complaints within 60 days.
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Colony Brands, Inc. Credit reporting incorrect information on credit report public record April 6, 2017 - I do n't have a Sears card anymore, I did n't Renew it. Montgomery Wards was in a bankruptcy OVER 29 years ago. I have ONLY 1 credit card. A - card. Not late on payments... |
Colony Brands, Inc. Credit card other March 12, 2017 - The company Home at five and seventh ave bought are one company. They bought had - separate credit card bills on my credit report. I called to see what was going on before I had never even received a catalog or anything from them I did not even know who they were. When the representative answered my call she explained to me that they had sent catalogs to my old address from when I was a child, I had not lived there in about 10 years, but my mom still stayed there and her name is also - so, I explained to the company that it was my moms credit card not mine they had put it under the wrong... |
Colony Brands, Inc. Credit card billing disputes February 9, 2017 - SEVENTH AVENUE SHOULD PAY THE ACCT IN FULL AS THE INSURANCE OIN THE ACCT... |
Colony Brands, Inc. Bank account or service account opening, closing, or management January 31, 2017 - The situation is about a company named Seventh Avenue. I did open an account with this company in -. I received the the products which were window curtains. I did n't like them and I return them back to the company. I did not get any thing else for this company. This company later charged me a shipping charge which I do n't think I should pay nor should they have put this on my credit report. I have written a letter to this company that I dispute the account and wanted to be shown proof of the account. They never did response with proof. I had also written them a letter about paying the $2... |
Colony Brands, Inc. Consumer Loan taking out the loan or lease January 18, 2017 - Seventh Avenue is listed on all - credit reports and I did not apply for this account. I have contacted the company several times to try and resolve this issue. I have also request validation of debt which should be a signed contract with my signature. Please do not respond with bills or print outs that is not validation that this account was opened by me. Thank You.... |
Colony Brands, Inc. Credit card credit determination January 4, 2017 - I have had a credit account with The Swiss Colony for years. I only really use it at - time to send - gifts to friends and family. I get catalogs from them all the time and right in the front of the catalog is a page that tells you what your credit limit is and what the payment will be if you charge that much. My current credit limit is $1200.00. I have not used any of it as I paid the card off earlier in the year. I have never charged more then a couple hundred bucks on it ever in any case. I decided to use it again this year to order 4 products to send to my husband 's family. I plac... |
Colony Brands, Inc. Credit card billing disputes December 31, 2016 - the aqcct has disability insurance but seventh avenue refusest aqctivate the insurance... |
Colony Brands, Inc. Credit card unsolicited issuance of credit card August 27, 2016 - Company is reporting on my credit report that I owe them I just realized this is showing on the credit report I have written to them and they sent me back a identity theft affidavit and i asked that they investigate the debt but they are stating the form must be completed first but I have not indicated identity theft as of yet. I returned the form with notary because the police have not been contacted.I asked that a copy of any of the orders and or payments made be sent to me. no response as of yet... |
Colony Brands, Inc. Credit card unsolicited issuance of credit card August 24, 2016 - Seventh ave is trying to collect on a debt that belongs to my father with the same name it has been listing on my credit and destroying my credit rating.... |
Colony Brands, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 4, 2016 - I 'm writing to file a complaint. The complaint is brought against the merchant ASHRO for harassment. Unfortunately, the items were returned due-to defect and fit : Credit Account : - : item number ( - ) CLPTRA DRESSES /-L, for total of - dollars. The products were returned using company label. Costumer disputes the felonious charges billed to account. - dollars, plus - dollars late fee, followed by - per/month dollar processing fee. I disagree with the charges. I returned the merchandise in a timely manner, but ASHRO continues to harass customer with obnoxious phone calls an... |
Colony Brands, Inc. Credit card identity theft / fraud / embezzlement July 2, 2016 - Someone stole my identity and used it to open a fraudulent credit card with Montgomery - to purchase merchandise. The first time I heard about, I received an invoice from Montgomery - for products that were shipped to a different address than mine. That should have been a " red flag, '' which they ignored. I contacted them by telephone to advise them about the fraudulent credit card. They promised to take action and did nothing. Since advising their credit department, I have written several letters explaining the situation. However, they actually let the criminals charge more goods, and ... |
Colony Brands, Inc. Debt collection disclosure verification of debt not given enough info to verify debt June 20, 2016 - There is degratory information appearing on my account for $250.00. This account is old. It was opened -/-/2012... |
Colony Brands, Inc. Credit card billing disputes June 4, 2016 - Midnight Velvet is reporting an account on my credit report with account number -. They are reporting inaccurate information between all - credit reports. On - and - they are reporting a balance of $140.00 while on - they are reporting a balance of $4.00. Then on - and - they are reporting a past due balacne of $80.00 while on - are reporting a past due balance of $4.00. On - and - they are reporting the last reported date as -/-/- while on - the last reported date is -/-/-. This account was also disputed several times and they failed to mark ... |
Colony Brands, Inc. Consumer Loan problems when you are unable to pay May 9, 2016 - I GOT BEHIND ON THIS ACCOUNT BUT HAVE BEEN MAKING PAYMENTS. I HAVE ASKED THAT MY CREDIT REPORT BE UPDATED ACCURATELY AND THEY ARE SAYING THAT THEY ARE REPORTING CORRECTLY. ... |
Colony Brands, Inc. Bank account or service account opening, closing, or management May 8, 2016 - Hi I was informed on - that i had - bills at my moms house My niece who i havent spoken to for years got my ss # and tried to establish numerous accounts - in particular allowed her to use it montgomery ward for - for a small netbook i found this out my tracking the package an the post office in turners falls told she called an asked her to hold it for her i told them i 've been scammed an told them i will pick it up with the police to send it back as of now case is ongoing Her name is - i meet with the detectives monday am i did credit card check an she tried numerous times ... |
Colony Brands, Inc. Consumer Loan problems when you are unable to pay April 28, 2016 - I GOT BEHIND ON MY PAYMENTS BUT HAVE BEEN MAKING THEM. MY CREDIT REPORT IS STILL SHOWING NO PAYMENTS AND I HAVE MAILED THEM NUMEROUS LETTERS AND CALLED TO HAVE IT CORRECTED. I HAVE BEEN MAKING $20.00 EVERY PAY PERIOD. ... |
Colony Brands, Inc. Credit card closing/cancelling account April 15, 2016 - Seventh Ave has charged off an account and continues to report and inaccurate balance to the credit bureaus which has hurt my ability to obtain credit. Seventh Ave continues to verify the account with the bureaus but has failed to validated and verify the account with me and the FCRA clearly states any account that cant be verified with original documentation and signatures must be deleted from the consumers credit file Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ). Furthermore you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Plea... |
Colony Brands, Inc. Credit card unsolicited issuance of credit card March 31, 2016 - I 've contacted them multiple times about them reporting on my credit file a seventh ave account with a balance of - dollars, they wanted me to sign and send back information which I have and they are not in no way trying to resolve this issue with me, I have No idea who or what they sell, I just want them to be removed from my credit file. Please have them Remove themselves from my - major credit files -. They have failed to send me any documentation that this account is valid and I am extremely concerned. ... |
Colony Brands, Inc. Credit card credit line increase/decrease February 17, 2016 - This catolog credit company has been giving me the run around about a credit line increase for the past 3 month.they Promise you an increase after 6 consevective on time payment and I have 8 but never come thru. I first requst one on -/-/2015 and never recieved and it been back forth ever since with differnt story everytime I call, all I want is yes or no. They did make an inguiry to tranunion credit reporting -/-/2015. But still no concrete answer from them, I have - other catolog credit card that affiat with them and all have on time payment. - of them did give me a credit ... |
Colony Brands, Inc. Debt collection communication tactics called after sent written cease of comm January 28, 2016 - Received a voicemail from the collection bureau of - attempting to connect on a debt that is to old to collect on. .i sent then a letter in writing upon receiving collection attempts - then via mail that this debt is from 7 years ago. Please cease and desist from contacting me. .apparently they digs not follow this request.. ... |
Colony Brands, Inc. Credit card other January 5, 2016 - I 'm writing my complaint against Seventh Avenue , Inc 's violations of incomplete/missing reporting to credit bureaus. I 'm aware that there are no regulations or requirements for a creditor to report information to credit bureaus. However, I am also fully aware that Seventh Avenue does, in fact, have an established relationship with the credit reporting agencies and does report delinquencies on consumer accounts. Therefore, Seventh Avenue is a furnisher of information, by definition, as they do report and provide consumer information to be included on a consumer credit report. The credit rep... |
Colony Brands, Inc. Credit card forbearance / workout plans December 21, 2015 - I received a credit offer from Seventh Avenue. I got behind on my payments and I faxed them a letter and mailed them a letter on the -/-/2015 requesting a repayment plan. As of today I have not received a letter from them. ... |
Colony Brands, Inc. Credit card transaction issue December 17, 2015 - I received a " thank you for your order '' e-mail from Swiss Colony company, although I never submitted an order. The customer service person said that the order was on it 's way and there was nothing they could do. They said I could n't return the package, assuming it arrives at my address, since it is perishable food. They said I could not get a refund to my pre-approved credit account. They said that they were not authorized to close my credit line with -, so this person can and probably will order again, using my name and account number and line of Swiss Colony credit, which is over $2... |
Colony Brands, Inc. Credit card other December 15, 2015 - I hired a law firm to help me with some of my credit issues. I have an account with - - and the law firm that I hired confirmed that the last time I made any payment was in - of -. According to my attorney, this account is past the Statute of Limitations and also past the reporting period for accounts to be reported on a persons credit report. They first sent out a letter via fax to inform them of what my attorneys stance was on - - -. On - - - I checked my credit report and the - - account still remains on my credit report. On - - -, my attorney 's... |
Colony Brands, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 30, 2015 - I continuously requesting proof an agreement was entered with the collector. I requested a thoroughly investigation from all the - credits bureau to provide me proof on how the debt was incurred and sign promissory contract was enter I have not received any of that instead an investigation was done and it stated " This item belongs to you '' This is not an acceptable investigation. - - balance Owed $430.00 ... |
Colony Brands, Inc. Credit card billing disputes November 23, 2015 - I got the information from credit report and was upset because I had tried to make payment arrangements with them, but they refused to accept arrangements and did not respond. I do n't feel that was fair as I offered what I could and they never, ever responded. When I would go to the automatic teller, it would get my information ; then reject it. I tried this several times. ... |
Colony Brands, Inc. Credit card forbearance / workout plans November 17, 2015 - I have a - - credit card.I faxed them a letter on the-/-/2015 at -. asking for a re payment plan.I received a letter on the -/-/2015 requesting payment in full on the -/-/-.The letter was dated -/-/2015.I made a payment on line on the -/-/2015 in the amount of $25.00. ... |
Colony Brands, Inc. Credit card billing disputes November 13, 2015 - I ordered an electric fireplace from Ginny '' s credit card. The product was defective and was retreturned and I requested my account to be refunded for payments made and credited for the defective product. I telephoned Ginny '' s credit department and was told that they will not refund they $75.00 payments that were paid in - -, 2015 and they will hold they - that I paid in - for - says. This appears to be predatory practices and theft by taking, as I have returned all products that belong to Ginny '' s due to manufacture defect, but they refuse to return my money. I am - ... |
Colony Brands, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 31, 2015 - While reviewing my credit report, I noticed that a collection has been reported on my file by -. However, I respectfully dispute the validity of the debt.I request validation of this debt as required under Fair Debt Collection Act ( 15 USC 1692g ), and also, I am requesting that -., provide me with all verifiable evidence, including but not limited to signed documentation by me obligating me to this unpaid invoices. Furthermore, I request that the Agency provide me with the name and address of the original creditor if the creditor is not the one listed above. To this extent, upon beli... |
Colony Brands, Inc. Debt collection false statements or representation attempted to collect wrong amount October 31, 2015 - The company ( Collection Bureau - ) accepted funds to legally settle a debt ( Montgomery Ward ) but never provided information that the debt was settled. They never refunded me or the debt management company - - - - - I was enrolled and working with. I would like for them to refund my money. My account was paid off by me in full. If they had actually completed the settlement when they received the funds my credit report could have been updated correctly for a long time prior to me paying the debt off in full. - responded to me about the arrangements are as follows : Montgo... |
Colony Brands, Inc. Consumer loan shopping for a loan or lease October 29, 2015 - HOME @ FIVE MADE A HARD INQUIRE ON MY CREDIT REPORT WITH OUT MY CONSENT ... |
Colony Brands, Inc. Credit card closing/cancelling account October 28, 2015 - Open a charge account with - ward back in -/-/-.I have used the account in the past and paid the entire balance.However, upon realizing that such account was n't been reported to any of the corresponding agencies. I decided to close the account.In such case I contacted - ward back in -/-/- and asked that they close the account. However, - ward has kept the account open. ... |
Colony Brands, Inc. Credit card credit determination October 27, 2015 - I was issued a pre-approved credit limit with Country Door at first through the mail attached to their catalog. When I went to use the store credit, They used VA medical bills on my credit report to determined my credit limit that the VA is responsible to pay, not me, and denied me credit all together. Thus, they discriminated against me as a - Veteran. ... |
Colony Brands, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect October 22, 2015 - seventh avenue at - - - - wi - first off this is not my debt and also it has been put on my credit report. I called the company and several laws were broken due to FDCPA, the rep did not verify who they were speaking with, disclosed a debt that did n't belong to me also there was no call discourse done which are clear violations of the law. this company has put this on my credit report in 2007 for a - debt. I have advised them it was not me and I am DEMANDING the trade line on my credit report is removed or I will be pursuing for laws that have been broken by there management... |
Colony Brands, Inc. Credit card billing disputes October 7, 2015 - Im being charged for something I never received and have talk to swiss colony several times as well as emails and nobody will help or acknowledge what, where or how I am being charged, but they have no problem putting this on my credit report. ... |
Colony Brands, Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 5, 2015 - I settled this debt directly with - -. I disputed the collection with Monroe and Main explaining that I had previously settled the debt. They continue to report a balance on my credit files in violation of the Fair Credit Reporting Act. ... |
Colony Brands, Inc. Credit card billing disputes September 28, 2015 - Never applied for credit account does not belong to me ... |
Colony Brands, Inc. Debt collection cont'd attempts collect debt not owed debt was paid September 17, 2015 - - - and - - is reporting duplicateaccount on my -, - and - Credit reports, The amount owing on the account was $60.00 not $220.00. Have contactedthem several times and they have refused to remove this falseinformation. I have contacted all credit reporting agencies regarding this matter also. Please delete incorrect information. ... |
Colony Brands, Inc. Debt collection disclosure verification of debt not given enough info to verify debt September 3, 2015 - I am receiving double jeopardy on a Midnight Velvet account I had. Midnight Velvet is reporting the balance. They sent it to - and - and THEY are reporting the balance ... it subsequently was sent to - and THEY are reporting the balance. - collection balances reporting on my bureaus for - ACCOUNT. This is a violation of federal law. I have disputed this with all - bureaus and they left the balances on my files ... |
Colony Brands, Inc. Debt collection communication tactics called after sent written cease of comm July 24, 2015 - This company, Swiss Colony, is making frequent repeated phone calls using a call center based in - -, - -, to my home asking when a debt I incurred is going to be paid. The calls occur at least - times weekly. ( A record is being maintained. ) I have responded appropriately to the company 's - ( - ) written communiques, acknowledging that I owe the amount due and will pay it by - -, 2015 or sooner, and I have asked the vendor 's representatives to STOP CALLING ME. I have attempted to talk personally to the company 's credit department supervisor but ( s ) he does not... |