Resources for resolving common issues with URS Holding, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to URS Holding, LLC and work to get a response. After your complaint is forwarded, URS Holding, LLC has 15 days to respond to you and the CFPB. URS Holding, LLC is expected to close all but the most complicated complaints within 60 days.
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URS Holding, LLC Student loan dealing with my lender or servicer trouble with how payments are handled June 8, 2016 - I secured a bar study loan in - through - aka -, with - as the third party lender. I subsequently had my payments deferred, until I ran out of time, but I went through a period of unemployment and undermeployment so I was unable to pay. First, I was told to pay - - -, and I did begin making payments. Then I was told to pay - - -, but I did not. Finally, I was contacted by - and I made arrangements to pay them and have been paying them since -. Last year, I was alerted that negative information was added to my credit report. When I checked, I saw that - ... |
URS Holding, LLC Student loan dealing with my lender or servicer don't agree with fees charged May 18, 2016 - - -, by and through its current collection agency, ERS, will not respond to my requests for documentation to prove the amounts owed on loans which have - largely and likely - been paid. Every time I ask - - for information, they simply change collection agencies and the process begins all over again. I have requested very specific information and have requested communications in writing ( since prior discussions and promises are unrecorded and unenforceable - in addition, there is no recording of tone or threats of the collection agents ) and have received NOTHING. However, recentl... |
URS Holding, LLC Student loan dealing with my lender or servicer don't agree with fees charged May 16, 2016 - My name is - -, I reside at - - - -, - -, - -. I graduated from - - - in - on - 2014 as a -. In order for me to attend that school, they helped me to obtain - student loans, - for about $20000.00 backed by the Federal Student loan and the other for $8100.00 from another lender. Six months after my graduation I was to start repaying the loans, which I did with some of my savings, money from the - -, one weekend a month, and my father help. I made payments for about six to seven months but without a job I could not continue doing s... |
URS Holding, LLC Debt collection improper contact or sharing of info talked to a third party about my debt May 12, 2016 - Back on - -, 2014, a company called United Recovery Systems called a phone number associated with my out of state employer in an attempt to contact me. When the phone was answered, the debt collector proceeded to disclose a debt I have with - - to the person who answered without confirming who they were speaking to. A cease and desist letter was sent to the company, - - and the Attorney General 's in both - and -, where I reside. Complaints went unanswered by the collection company and creditor, and to date, the AG 's are pending responses from both companies. There has... |
URS Holding, LLC Debt collection improper contact or sharing of info talked to a third party about my debt December 11, 2015 - The collector may be violating the Fair Debt Collection Practices Act, or FDCPA. On -/-/2015 I received a call from my friend that United Recovery Systems - called them on their cell phone [ WHCIH I HAVE NO IDEA HOW THEY GOT UNLESS THEY HACKED MY COMPUTER ] ( about - - est ). They disclosed information to that party that is in NO WAY associated or tied to the obligation. The number they called was from -. If they did hack any personal data, they are criminally liable for theft. This collector has called my cell phone often ; my wife 's cell phone and my home line at least 2... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls November 25, 2015 - I have sent NUMEROUS complaints about the same company : J.C. Christiansen associates over the past few years. They constantly call my number they do not display who is calling on the caller ID. It shows " Not in Use ''. They repeatedly called me every day m-saturday starting at - till after -. several times a day up to 5 times. I have told them not to call me several times and asked for everything to be sent in writing. I have spoken to several people -, - - and a few I forgot. No one seems to take heed to my requests. I have also complained to my Atty generals office in the... |
URS Holding, LLC Debt collection improper contact or sharing of info talked to a third party about my debt November 13, 2015 - Long issue condensed:1. Debt collector ( Enterprise Recovery Systems - Inc. ) sends letter to me -/-/15 with 30 day deadline to respond. 2. Response letter ( offer to settle account valid until -/-/15 ) from my attorney sent to ERS -/-/15 via fax and US mail. 3. No response from ERS. 4. ERS places file on my consumer credit reports - around -/-/15. 5. I call to follow up on why that happened, as my offer to settle on -/-/15 was never responded to. Spoke with - - -/-/15. Explained that I do not owe the debt, as it was discharged under - sub... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 30, 2015 - Received communication from Enterprise Recovery System ( ERS ) stating I owed them for a defaulted private student loan through - for attendance at - -, -, SC. I requested debt validation because I never applied for a private student loan while attending -. ERS provided me with a copy of an application/loan agreement that was e signed on -/-/-. The enrollment period for the loan was -/-/- to -/-/- as listed on application. My last day at the school was -/-/2010. I provided an official letter from the school 's registrar that certified my dates of attendance ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 27, 2015 - I do not know what this debit is for. Company has called my ex husband, mother and current husband. ... |
URS Holding, LLC Debt collection disclosure verification of debt not given enough info to verify debt October 20, 2015 - I received a phone call on -/-/2015 from Enterprise Recovery Solutions ( ERS - stating that I owed the College - $1000.00. I asked what the money was owed for and they were unable to tell me. I stated that I did not believe I owed them any money as I had previously received financial aid and student loans to pay for my tuition and no other debts were owed to the college. I asked them to send me proof of the money owed and what the debt was for. I never heard back from them. 6 months later this company reported me to the credit bureaus for this debt as a failure to pay. I sent a l... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy October 15, 2015 - They are collecting on a debt that was discharged though chapter - bankruptcy ... |
URS Holding, LLC Student loan can't repay my loan October 6, 2015 - My - assist loans are in default after - refused to work with me. They are currently held by a collection agency who is asking me, even higher minimum payments-that I can not afford. They are also refusing to send me any agreements in writing unless I give them my banking information. They are harassing me at work and on my personal phone, disturbing my work. ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 23, 2015 - - ON MY CREDIT REPORT WITHOUT VALIDATION IN VIOLATION OF FCRA, CALLS IN VIOLATION TCPA also, my mother - - - had the same problem, ss # - ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 23, 2015 - I was shopping - when the cashier asked me if I wanted a rewards card '' I asked her if it was like a credit card and she said No '' so I said ok, then I swiped my credit card and signed ( which I later found out that she had me sign for a- - credit card '' I NEVER received a card, never activated any card but yet they are telling me I have owed money on a credit card. I have been telling the company and every debit collector this story and I have paid money on it to have them to stop building interest on this card. The cashier lied and tricked me so that she could be rewared for ge... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls September 22, 2015 - The ERS company continues to call my job about debt collection instead of calling my cell phone. They also are using threatening language towards me despite my attempt to pay the debt. I do n't make enough money each month to pay the amount they want. The amount I can pay is not enough for them, so the man calling me is bullying me. ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls September 21, 2015 - This past summer I recieved a call from United recovery systems in their attempt to collect a debt for - who had been sending said notice to address i hadnt lived at in almost 3 years and calling an out of service number which is why i hadnt paid it I did n't know about it. I spoke to a young man and we discussed the situation and i agreed that the account they were attempting to collect was in fact mine and requested to have communication about the aforementioned to my current address, but it never came. Then the calls started coming in. Some lady named - - would call me daily more t... |
URS Holding, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay September 18, 2015 - She called my - year old son, my husband and myself nemorous times, one after another each 1 minute apart. Left voice mails that scared him saying a compliant has been filed and legal proceedings will begin. ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls September 17, 2015 - This company is calling my parents, my children, my brother & past residences searching for me. I have no idea what this company wants with me. I 've tried to contact them, with out any success. If they would leave a clear vociemail, I would call them back. ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls September 3, 2015 - A company ID 'd as - from telephone # -is continually calling my place of employment after they were repeatedly told to cease and desist. This is a 3rd party agency. They do not identify themselves other than the ID on our phone system. They are demanding payment but do not identify a transaction, company or amount. They are calling my employer as a method of harassment. ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine July 15, 2015 - I have received a number of calls from - regarding the collection of debts against my estranged parents which I have tried to tell the collectors. I assume they think I 'm lying about not knowing the whereabouts of my parents so they have continued to call me. Last week they began calling my husband. I have asked them not to call again and/or told them I do n't have contact information for my parents but they continue to call us. ... |
URS Holding, LLC Debt collection improper contact or sharing of info talked to a third party about my debt July 10, 2015 - United Recovery Systems has been calling the home of my mother, -, for some time. My mother who is an older - woman has told them that I no longer live there. - - separate occasions, - was -/-/15 and another time, on -/-/15, they ( the company ) has proceeded to harass my mother and ask her who will pay this money to them. They have also told her in detail what my debt is. I asked my mother what she told them and she has said that I do n't live with her. She did not inquire about how much I owe but was told my personal information anyway. I believe this practice is v... |
URS Holding, LLC Debt collection improper contact or sharing of info talked to a third party about my debt July 10, 2015 - Multiple contacts made with outside family members and their employers. Also contact made with general acquaintances of mine. All were told I was trying to be located regarding many different scenarios all of which were lies. Credit card and bank information was requested from the contacts by stating I had given their phone numbers ( many I do not personally have ) and statements were made saying I had made payment arrangements that involved outside parties having to divulge their private credit card and bank information for payment of my debts and so the caller was calling to request that inf... |
URS Holding, LLC Debt collection communication tactics called after sent written cease of comm July 6, 2015 - IN VIOLATION OF FCRA, FDCPA AND TCPA. ( SEE ATTACHED LIST ) ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt was paid July 2, 2015 - The debt was foreclosed on -, 2012, and no action was taken for confirmation and approval for an order of confirmation and approval by a judge of superior court pursuant to OCGA 44-14-161 ( a ). There have been numerous debt collection agencies who have taken the debt and each one has been told that there is no legal debt owed. ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 12, 2015 - Dear CFPB, today, - -, 2015, I received an harassing collection letter via US mail from a agency called J.C Christensen & Assoc., Inc. concerning a judgment or debt I, - - - am not a party to. I did send via certified mail a debt dispute letter to cease collection efforts. ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls June 5, 2015 - This is the - complaint that I 'm filing against United Recovery Services since they started to call me like a fool -/-/- at - on my home phone and - cell phones. They called me again today at - on my home phone - time, - time on my - cell phone at - and - times on my - cell phone at - and then again at -. My previous - complaints filed gives you an overview of how I 'm being harassed by this debt collector for some reason. For the past - months, - - - ( - ) - has consolidated and have been getting - debts that I owe paid down, p... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt was paid June 1, 2015 - My name is - -. On - - 2011, I received a letter regarding a debt. At that time gave - options to get a settlement. I called and arrangements to settle this account with option # - ( was to pay a lump-sum payment of $850.00 ). That was a savings of 50 % on my outstanding balance. I received notice from my bank ( - ) that the transaction was processed on - -, 20 11 and the full amount was paid to J.C.Christensen & Associates , Inc. With transaction # -. When I called again to confirm the payment was received, the representative mentioned that no further action wa... |
URS Holding, LLC Debt collection false statements or representation attempted to collect wrong amount May 27, 2015 - After calling, setting up a payment plan, and paying the balance off over the length of - years this company called and requested additional fund be paid immediately or legal action would be taken. The owner of this account it - and has -. ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt was paid May 23, 2015 - I received a letter from United Recovery Systems stating that my account ending in - with - had been referred to them foe collection. I have a current copy of my - Credit Reoprt that shows said account was Closed at grantor 's request as of - -, 2014 ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls May 19, 2015 - I have had - initial contact with ACB Recovery and in that conversation, I have stated that I did not have the means to pay because I was disputing the charge. I told the person, that I would contact THEM once the balance with the payee was resolved. Since that conversation, ACB Recovery has called me everyday for a period of more than - consecutive days between the hours of -. This constitutes harassment. ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 7, 2015 - Enterprise Recovery Systems , Inc . - - -, IL - : ERS Account # -Dear ERS/- -, I am responding to your contact about collecting a debt. You contacted me by mail dated - -, -and identified the debt as -. I do not have any responsibility for the debt you 're trying to collect. If you have good reason to believe that I am responsible for - of debt owed to you, mail me the documents that makeyou believe that. Stop all other communication with me and with this address, and record that I dispute having any obligation for this debt. If you stop your collection of t... |
URS Holding, LLC Debt collection disclosure verification of debt not given enough info to verify debt May 6, 2015 - Basically he contacted mother in law, when a home number was correct. Explain who he was, worked for,. This is in my husband 's name. Supposedly from -. I asked for verification, says it was sent, explained mail carriers changed do n't have. I was in shock at time. Under impression not sending a validation. I wanted to call -. Next morning realized we do n't have that account. Made demands to my husband had to be resolved by -. ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls May 6, 2015 - United Recovery Systems called my place of employment and was very nasty to the secretary. The man wanted to speak to me and the secretary explained that I was in class. I am a - I could not leave -, - year old children to come to the main office and speak to him. Apparently, my class was not important. I am now in debt settlement and have a law firm handling my case. I have since -/-/2014. It is illegal to harass people at their place of business. ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls April 28, 2015 - Continuous phone calls every day. Please stop the harassment. May contact me by mail only ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 24, 2015 - I received a bill for $2100.00 from J.C.Christensen & Associates, Inc.for a bill at - : - Consumer. Original Creditor : - - - -Current Creditor : - - - have never had a credit card nor have I ever had credit at -.In fact I have never had a credit card of any kind in my life.I am - years old and I do not plan to get any credit cards ever. J.C. Christensen & Associates Inc. were threatening when I called their toll free number --They sent me a notice of collection and special offer with an offer to send them $540.00 for a settlement. The notice also say... |
URS Holding, LLC Student loan can't repay my loan April 21, 2015 - Enterprise Recovery System continues to contact my employer even after I had sent a letter indicating not to do so. They continue to harass my employer. ... |
URS Holding, LLC Student loan can't repay my loan April 19, 2015 - The original loan holder, - sent me an email stating that they have released the account to Enterprise Recovery Systems. I have disputed the account with the school. However, without any form of resolution, I was sent an email stating that I have - hours to submit a payment or else the account would be release to the - party collection agency. I am disputing this with Enterprise. ... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 11, 2015 - The J. C. Christensen & Associates , Inc. collections agency located at - - - - -, MN - has been sending a large number of letters to our address. The letters are addressed to - - - who does NOT live at this address. - - - is a neighbor who live across the street from us and just happens to have the same last name. We do NOT owe any debts to this agency, or any agency for that matter. It is an inconvenience to have to walk over to our neighbor 's house and hand over their letters every time we receive them. Finally, my wife took the measure of returning -... |
URS Holding, LLC Debt collection false statements or representation attempted to collect wrong amount April 10, 2015 - I got a call out of the blue from a debt collector saying I have an overdue account with the college I went to. I asked for an itemized statement from the school showing what I owe. On the receipt was over - - in collection and late fees.The man I spoke to from ERS said I had 30 days to pay or it would be marked on my credit. I asked if there was a way to lower the amount due because i did not know i had the over due balance and would have happily paid the amount due before the charges, he said they could settle with the school, and it 's usually 85 %. He told me my best bet was to take ... |
URS Holding, LLC Debt collection improper contact or sharing of info talked to a third party about my debt April 9, 2015 - I paid off a debt I had to a college I attended, At the same time, I paid it off, I received a statement from a collection agency named Enterprise Recover Systems, -, Illinois, that there was a current amount due. I explained that I paid it directly to the school and might have missed their correspondence, since I had just moved. They confirmed with the school and told me I was paid in full. I recently checked my credit report and notice I have them listed on my report and I called to discuss the matter. They claim that there is still a balance that is unpaid, I had asked them why did n't t... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy April 4, 2015 - In -/-/-, I filed bankruptcy which included all of my private loans, credit cards, and past due bills. From that point in time, I have been financially responsible and have maintained a positive credit profile. Recently ( within the past - months ), a company ( ERS ) has contacted me multiple times a day, contacted my wife, and family members that I have not seen in years. They have claimed that my debt is now due and that after - years, it is still valid. I initially attempted to explain to them that my debts were addressed during the BK and those that were n't are current ; howeve... |
URS Holding, LLC Credit card delinquent account April 3, 2015 - On - -, - I received a call at work from - - representing United Recovery Systems - - in regards to my father 's - - account ; he is the primary cardholder along with my mother. This was after - - took the monthly payment from my parents joint account which I discovered later that evening. - - proceeded to harass and demand that I do a check over the phone for the full amount of approximately $3900.00. I told her I would call her later because this seemed out of the blue and how in the world did my work number get involved if I am not the primary accoun... |
URS Holding, LLC Debt collection disclosure verification of debt not given enough info to verify debt April 2, 2015 - - - - sent a letter stating that the account had been referred for collection. There was no information sent to validate the debt, rather letter states that I have to dispute debt before they would provide validation. It immediately threatens a judgment instead of listing the process to verify the debt and move forward. I sent letter requesting that the debt be verified, that they were indeed engaged to collect the debt, etc. The only information that was sent to me were statements of the account. This provided absolutely no documentation that the firm was indeed authorized and engage... |
URS Holding, LLC Debt collection cont'd attempts collect debt not owed debt was paid March 30, 2015 - - '' from United Recovery Systems ( URS ) ( - ) keeps calling my client, - - for a debt that she either does not owe or was fully paid in a settlement ( attached ). URS is contacting a represented party ; misrepresenting that a debt is due when it is not ; and harassing a consumer without any defense. ... |
URS Holding, LLC Debt collection false statements or representation attempted to collect wrong amount March 26, 2015 - my credit card debt of $830.00 was sent to United Recovery Systems. After constant harassment in the form of multiple phones calls at odd hours of the day, they offered me a settlement deal of $410.00 and was told to secured the deal by giving them my bank account number so they can do a direct draft of $ 50 monthly. I agreed to the settlement but rather opted to pay them with a cheque and also promised to pay the rest of the settlement as soon as my income tax refund is received. I made the first $50.00 payment and immediately they received the cheque they turned around and told me the ... |
URS Holding, LLC Debt collection communication tactics frequent or repeated calls March 25, 2015 - I am extremely upset that a collection agency called my family members and employer after they had my correct contact information. - - - from United Recovery Systems - ext - left a message on my cell and then proceed to contact my family members and work. He did not give me an opportunity to call him back after - message. I spoke with his manager to notify him that that was inappropriate to contact my family members. ... |