URS Holding, LLC Student Loan Complaint

URS Holding, LLC Student loan department,

Non-federal student loan Can't repay my loan New York

My - assist loans are in default after - refused to work with me. They are currently held by a collection agency who is asking me, even higher minimum payments-that I can not afford. They are also refusing to send me any agreements in writing unless I give them my banking information. They are harassing me at work and on my personal phone, disturbing my work.