URS Holding, LLC Credit Card Complaint

URS Holding, LLC Credit card department,

Delinquent account New York

On - -, - I received a call at work from - - representing United Recovery Systems - - in regards to my father 's - - account ; he is the primary cardholder along with my mother. This was after - - took the monthly payment from my parents joint account which I discovered later that evening. - - proceeded to harass and demand that I do a check over the phone for the full amount of approximately $3900.00. I told her I would call her later because this seemed out of the blue and how in the world did my work number get involved if I am not the primary account holder. My parents opened the - - account back in -. They have had the same home phone number since - only now they have voicemail there were no messages or letters received at the home address that mentioned there was a problem with the account that was recently closed due to pressing and serious - issues that caused late payments but from - until now my parents always paid their bills on time. I calmly refused to discuss the account with - - and told her I would call back before - that evening which I did but she apparently was unavailable so I spoke to another rep and told her that - - already deducted the past due amount ; furthermore I told the rep not to call my job ever again otherwise I plan to take this to another level. I do n't have the address of the collection agency because I never received anything in the mail stating that - - turned over the account to them. I did ask the representative that I spoke to later that evening on - - to send me a copy of the letter they allegedly sent.