Stop Capital Accounts, LLC Phone Harassment

Resources for resolving common issues with Capital Accounts, LLC products and services

You can reduce the number of unwanted calls from Capital Accounts, LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Capital Accounts, LLC Consumer Complaints


Capital Accounts, LLC Debt collection attempts to collect debt not owed debt is not yours

July 13, 2019 - : I have disputed this item with the credit reporting agency and they reported you confirmed the account as valid. I honestly do not believe to ever have any relationship with this collection agency or original creditor. Also there are several inaccuracies with this account the way it's reporting and that's a total violation of FCRA and FDCPA laws and regulations. In a good faith effort to resolve the matter amicably, I must demand proof of this debt, specifically the alleged contract or other instrument bearing my signature, as well as proof of your authority in this matter. Absent such proof...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

December 4, 2018 - CAPITAL ACCOUNTS violated federal law by not notifying me within ( 5 ) days before they REQUESTED this account to be INSERTED on my credit file pursuant to 15 U.S. Code 1681i ( B ) ( i ) ( ii ) and ( iii ) Requirements relating to reinsertion of previously deleted material. Although this is not a refusal to pay ; however, your noncompliance within the ( 30 ) day time frame is a violation of both the federal and state law according to the disclosure requirements of the Fair Debt Collection Practices Act and the Uniform Commercial Code ; yet, CAPITAL ACCOUNTS fail to meet the legal requirements ...

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Capital Accounts, LLC Debt collection attempts to collect debt not owed debt is not yours

November 29, 2018 - My credit report reflects a charge for something that is not mine. I have tried to call the company involved, they refuse to help even though the socials and birth date do not match. They said I have to get in touch with the collection agency, which I have and they refuse to help me as well. I contact the credit bureau, all three of them and filed a dispute 3 times with experian, have so with - and -? The file remains on my report and again this is NOT mine? For some reason they are refusing to remove what is not mine and ruining my credit. Again in - alone I have disputed this char...

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Capital Accounts, LLC Debt collection attempts to collect debt not owed debt is not yours

April 25, 2018 - Hello, I have received several calls attempting to collect a debt for someone who does not live in my house or at my number. I have had this number for several years and I have asked Capital Accounts to stop calling and the person does not live at my address and this is not their number. They continue to call. One gentleman insisted he spoke to this person at my number which is incorrect....

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Capital Accounts, LLC Debt collection written notification about debt didn't receive enough information to verify debt

January 25, 2018 - Have sent a letter and three emails asking for validation of this debt. Asked for signed contract and proof they legally had right to collect debt, along with bill of sale. Have not received any of the aforementioned documentation. The only item that was mailed in response to my request was a two sentence letter advising how much interested has accrued. No proof of the account has been supplied what so ever. Informed company on my third request that I would be reporting them if continued collection efforts without supplying documentation, I received another collection letter yesterday, still n...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

April 11, 2017 - Capital Accounts has no legal right to collect/ report on this alleged debt that 1. I have no contractual obligation to Capital Accounts for charges that were paid by insurance. 2. Debt is past statute of limitations...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

April 9, 2017 - Company told me that if I paid the account it would be deleted off my credit reports if paid in full. The account is still showing up on my - and - and has not been flagged for deletion...

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

April 6, 2017 - I have repeatedly contacted this company to get them to verify that this account was mine. The information they sent me does not have my name, address or other information on it. They have violated FDCPA rules in debt validation....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - CAPITAL - TRYING TO COLLECT A DEBT I DO NOT OWE WAS NEVER SENT A BILL NEVER HAD SERVICES WITH - .... ALSO - - COLLECTION FROM - HOSPITAL NO KNOWLEDGE OF DEBT NO BILL HAVE N'T USED SERVICES FROM - IN THE PAST 15 YEARS ON - WITH HELP FROM - ......

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

April 1, 2017 - This account has already been settled with my doctor 's office. It was paid in full on -/-/2017 directly to my doctor 's office. As of -/-/2017, I was still listed with the collections agency, Capital Accounts, as owing a balance. When I called the office administrator at my doctor 's office to address the matter, she said she called Capital Accounts and told them I had settled my account but there was nothing else she could do to get it removed from my credit report. At this point, I 'm not sure what I 'm supposed to do, and now my credit score has dropped significantly because of this si...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

March 21, 2017 - I am reporting Capital Accounts Account No. - for violations of the Fair Debt Collection Practices Act. I am enclosing the letter sent to me by Capital Accounts which shows a misleading collection amount and unfairly adding interest on a debt that the original debtor - did not require. I have also received phone calls in which the representative verbally insulted and belittled me when I questioned the validity of this collection. I have blocked many of the phone numbers Capital Accounts uses to call due to the condescending attitude they have with me when I talk to them. I am enclosing a...

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Capital Accounts, LLC Debt collection improper contact or sharing of info talked to a third party about my debt

March 10, 2017 - I disputed this account and received corrspondence which was a violation of HIPPA Act....

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

March 2, 2017 - I received a notice of collections from Capital Accounts on about -/-/17 for an old medical bill. In that short time between then and noe -/-/17, I 've received phone calls from them looking to collect. I asked them on the 2nd phone call that I plan on disputing the bill and to not call during my work hours any longer. The woman on the phone then took an abusive tone, declared that she 'll note that I refuse to pay the bill and hung up without any further clarification. While, she did n't make any direct threats, she seemed to imply they 'll take legal action against me or to hurt ...

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

February 11, 2017 - I visited the office of - - on - -, - for medical check up. At the time of visit, I paid my copay, gave a copy of my health insurance and driver 's licence. On - -, -, Capital Accounts LLC reported open collections of $530.00 on my SSN to credit reporting agencies. I have never received any communications from either - or Capital Accounts LLC explaining the charges or any notices before sending the account to collections. When I contacted - office, they told me that I have around $100.00 in balances not covered by my insurance. When I contacted Capital Account...

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Capital Accounts, LLC Credit reporting incorrect information on credit report reinserted previously deleted info

January 20, 2017 - I disputed the validy of an account listed on my credit report as it 's not mine. I had fraud on my SSN as I had reported to the credit bureaus and they placed a fraud alert on my file. The credit bureau removed the account because it was never validated by the company. Then once the company got notification the account was deleted they reinserted it the same day without my 5 day notification. I disputed this information they sent me copies of medical bills for - people I do n't know who they are. I then filed a complaint with the - case ID - and I just received an email stating that ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

January 7, 2017 - I went to this - around 6 years ago and before having any procedure performed my insurance was verified By the - and after any procedure was done I had paid my portion of the costs. 3 months after the procedure had already been performed I had lost my job and the insurance company decided not to honor their portion of the bill. The - decided, even though they had verified my insurance prior to the procedure, that the bill should land on me. It 's been in collection ever since. Also, the collector seems to be tacking on an extra - dollars to the debt each year the debt is unpaid. I ...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

December 27, 2016 - I would like to file a complaint against Capital Accounts and - - - ( Dental Office ). I had - at - office from - - to - -. I paid all my outstanding balance before my final procedure. In the month of - -, I received a call from Capital Accounts that my account is outstanding in the amount of $720.00 and - - is attempting to collect this payment. This was the first time I was informed of any outstanding due as I never received any communication from - office - no statement or a phone call informing me of the same. I called - office and found that ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

December 2, 2016 - The doctor messed up when billing the insurance, so they never received payment. Once I was notified, I set up a payment schedule and made payments until the debt was fulfilled. Then years later I find out I have a collection our from them for payments that were already made! What worse is since this was so long ago, I do n't have any documentation and they never provided me with recipes to verify my payments. Also, I believe this was done because I had a terrible experience at the office and posted a bad review online, so they " lost '' my payment to file a collection....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 27, 2016 - This alleged debt was created and contracted with my employer I have no responsibility or obligation to pay this alleged debt, because this a workman s comp case. The responsible party is my employer - medical claims. This company has being harassing me and still have not contact the responsible party....

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

November 22, 2016 - I sent out a Creditors Verification Letter accordingly to the Fair Debt Collection Practice Act. The company was not able to verify the debt belongs to me after I sent out the letter I never got a response within the thirty day time frame ( 30 ). I am providing you a copy of my Creditors Validation Letter and the USPS Mailing information with the dates. You will be able to see that it was delivered on the - -, 2016 and I never heard from them since....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 21, 2016 - I was rear ended in a car accident -/-/- Hired attorney, - to assist. He sent me to - -. I went there for about six months with no relief. I never signed a piece of paper or gave them a credit card or received a bill of any kind from these people. I had to fire my attorney and hired - to handle the case which was finally settled in -/-/-. I received a phone call from the - and referred him to -, my attorney, who told him the case had been settled, that no bills had been submitted to him, and that no money was due. The - called me over the phone and told me I ...

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Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language

November 18, 2016 - On multiple occasions I was harassed by a representative of Capital Accounts. This debt is related to a medical bill. I told the representatives that I was not aware of owing this money as I have insurance dental coverage that would cover any bills and that this needed to be submitted to my insurance. They told me that the provider is n't required to submit it to insurance, they just do that as a courtesy. That is inaccurate. I requested verification of the debt and they never provided it. They continued to call me while I was at work and use abusive language and still have provided no documen...

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

November 16, 2016 - I have disputed this debt under my FCRA and FDCPA rights and it is not marked as disputed and is in violation of my consumer rights....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

October 26, 2016 - Debt was paid in full - continuing to report on Credit Report under collection agency with an open date of -/-/2014 - I did n't even live in the state of NY in -/-/2014 nowhere near this doctor. Reporting for $150.00....

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Capital Accounts, LLC Debt collection communication tactics threatened to take legal action

October 14, 2016 - Got a call from Capital Accounts LLC. They we 're really rude during the call and said that I needed to take care of a business matter in order to avoid legal actions that will be taken against me by the end of business. They said it was for a $160.00. I 'm a - year old with lots of health problems that do n't need this kind of stress or threats....

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Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language

October 13, 2016 - Representative by the name if - - called my husband from Capitol Accounts very rude on the phone and using obscene language. I called the company at - spoke with - advise her on what happen she transferred me to supervisor - I advise him on what happen he did n't sound like he really cared or was concerned....

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

October 6, 2016 - On -/-/2016, I received a debt collection letter from a company called Capital Accounts in the amount of $310.00. The only information provided was the name of the person retained by them, - - -. On -/-/2016, in a written letter, I requested proof of the debt, the amount, date and time when incurred pursuant to the Fair Debt Collection Practices Act. On -, I received a - debt collection letter from Capital Accounts, ignoring my request for more information as outlined in my -/-/2016. In this - letter the amount went from $310.00 to $310.00, no explanation for the ...

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

September 29, 2016 - I have a company attempting to collect a debt they say was assigned to them. The company is not licensed to collect in my state. I never signed any documents allowing assignment of debt. I never signed any documents acknowledging right for them to charge interest on the debt. They failed to provide validation of debt, including license to act as collector, charge interest, or proof of assignment of debt....

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

September 17, 2016 - I was sent to collection for a vet bill. I never had the opportunity to resolve the debt as it was sent to the incorrect address. After noticing it on my credit report I contacted the debt collection agency for - reasons. 1 is the amount is incorrect and 2 I had made a payment towards this bill. I have a copy of the original bill which was $420.00. I was put into collection for $660.00. I requested several times for a breakdown of this difference in the amount owed. I never received the breakdown. I was told to allow at least - weeks to receive it as they have to receive it from the ...

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Capital Accounts, LLC Debt collection disclosure verification of debt not disclosed as an attempt to collect

September 15, 2016 - I just found out that my credit card with Capital Accounts was put on collections without my knowledge. I request this account to be removed and the harassment calls to stop immediately. I never received any notice or last bill from the medical institution and know this bill is under collection....

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

September 13, 2016 - On -/-/2016 Capital Accounts reported an invalid debt to the - major credit bureaus on my behalf. I immediately sent Capital Accounts a letter requesting validation of which they received -/-/-. I then waited 30 days and sent a follow up letter requesting validation again, of which they received -/-/-. As I had not heard back from Capital Accounts, I filed a dispute with -, - and - as I 'd never done business with Capital Accounts and did not owe the alleged debt. On -/-/-, Capital Accounts verified the account as accurate with the -. 48 hours later, I received ...

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Capital Accounts, LLC Consumer Loan managing the loan or lease

August 25, 2016 - After moving from a house that I was renting I received a collections notice in the amount of $4700.00 from Capital Accounts. When asking them what the amount was pertaining to they stated it was from - - - whom we rented from. I do not owe - property management any debt nor this company. Upon viewing my rights I sent Capital Accounts a certified letter to dispute the debt, Capital accounts did not validate the debt. They did not send any documentation proofing the amount they claimed I owed instead they placed the account in collections....

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

August 9, 2016 - There is no verification that I am obligated to the debt for the child they are alleging....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

June 19, 2016 - On -/-/-, I received a letter from Capital Accounts for a previously settled balance on a - bill from -. I responded in writing that I was disputing the balance on -/-/- by certified mail ( USPS ). By my records, the account had been settled in full on -/-/- after four months of payments directly to the provider. On -/-/- I received correspondence from Capital Accounts again stating that I had not made satisfactory payment arrangements and that they would be reporting my account to the national credit bureaus. I immediately began investigating further ...

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

May 31, 2016 - I have a a unverified account fromCAPITAL ACCOUNTS LLC. I had previously disputed this account. I have never done business with - - - Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C.169g, I dispute the validity of the debt - - - purport I owe. I request thatCAPITAL ACCOUNTS LLC Provide verification of the following : 1. ) The original Application or contract ; 2. ) Any and all statements allegedly related to this debt ; 3. ) Any and all signed receipts ; 4. ) Any and all canceled checks ; 5. ) Original date of default and collection activity begin 6. ). ...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

May 27, 2016 - Capital accounts calls my phone several times a day but refuses to identify the company when they call the only was i was able to identify the company was buy doing a google search on the number that was calling. Several representatives refused to i.d the company. ...

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Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language

May 26, 2016 - My name is - -, I was continually bullied on all calls made to me to collect a debt by Capital Accounts Llc in Tennessee. I was told I was a no it all after i requested a DNC and I was told I could n't speak with a manager. When I told them I filed a complaint with the - I was told I was better than that. The gentlemen continued to bully me. When I filed a complaint with the company I never received a response. I am a debt collector also of a very well profound company and can not believe how I was spoken to. When I told them I planned on retaining an attorney the man " - '' laughe...

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Capital Accounts, LLC Consumer Loan problems when you are unable to pay

March 31, 2016 - I had work done by my - that was not covered by insurance. After 120 days, they turned my account over to a collection agency. On three separate occasions, the collection agency has called me at work, each time being told that my employer does not allow personal calls. On the third call, the operator became belligerent with me when I refused to give my checking account/debit card information. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

February 4, 2016 - I do not owe any money to this account and they continue to try and call. they are threatening to send a debt to collations that I do not owe ...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

January 20, 2016 - Contacted me - - attempting to collect a garbage bill that was 3 years old that I had no idea I owed. Their amount was the wrong amount and I disputed it. They sent an updated invoice in - and called in -. I paid the amount on their bill at which point they notified me that they placed this on my credit report. The operator was beyond rude and would not let me verify that the information he was reading to me was incorrect. I will be suing this company for defamation as I paid for a debt that was not valid. ...

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Capital Accounts, LLC Debt collection improper contact or sharing of info contacted employer after asked not to

January 8, 2016 - This company continues to contact me at work after I have indicated that I should not be contacted at work. I requested all contact be in writing but they continue to call. At first it was a male calling me and I informed him I would contact the doctor 's office and he told me people like me was causing this doctor to almost have to close his doors because we refuse to pay our bills. Again I told him I would call the doctor and he said the doctor 's office did not want to talk to me. This is ridiculous considering I do n't owe this company anything. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

December 13, 2015 - I received letter from Collection agency called " Capital Accounts '' and then received a phone call at my workplace. I did not receive any letter, bill or any kind of communication from the Dental service provider " - '' since - 2012. The services were rendered in - 2012. I paid over $1500.00 Cash and rest was supposed to be paid by my insurance. According to Capital Accounts I owe them around $2300.00 According to " - '' I owe them around $1500.00. Why - - not contacted me ever and I received a sudden letter from collection agency after 45 months. I believe that e...

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

October 13, 2015 - This is a follow up to case Your submission, [ Case number : - ]. I have already submitted my paperwork showing the credit reporting done in error on my account # -. This needs to be removed from my credit immediately as the correct procedure ( to protect consumers ) was not followed therefore reported to the credit bureaus in error. I received no response to my certified letter demanding a validation of what is said owed ''. I do not owe this debt but if it is handled in the correct fashion and this removed from my credit, as it should have never been in the first place, I will pay the...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

October 7, 2015 - Capital Accounts keeps sending me letters and has called me to collect on a debt that I had informed them over the phone and in writing that is not mine. Yet they keep sending me debt collection.= notices. They have also reported this to credit reporting agencies as a delinquent account and that has had an adverse impact on my credit worthiness. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

September 14, 2015 - - - - - 's Office at - - -, - -, NJ -, -. Keeps billing me and reporting on my credit report an outstanding balance for service that was not performed on me and the bill does not belong to me. The item should be removed from my report as its impacting my credit score/report negatively. ...

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Capital Accounts, LLC Debt collection improper contact or sharing of info contacted me after i asked not to

September 9, 2015 - I had a - and went to -. They had created fraudulent charges to my Insurance company and when the insurance did n't pay them they came after me. I gave them an opportunity to correct the billing and they failed to do so. I have reported them to - different agencies. On - -, 2015, I faxed a letter to Capitol Accounts ( the collection agency my account got sent to -. I then followed up with a phone call on -, -, 2015 with - -. I acknowledged they received the letter and was very rude and said he was going to report tyhis debt to credit agencies and it would effect m...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

September 5, 2015 - I became single, -/-/-, renting a room from a person who leased a original to the city residence -, he was defrauding me and did not pay the company their portion of the rent, I notified the - police and FBI, he was forcefully removed from the property and agreed never to return, leaving me with squatters rights, assembly. being polite and not wanting to be evicted homeless I submitted all personal info too the - - -. A - gentleman married several times I believe perhaps was named - but a - gentleman by admission, came over promptly and marked down tons of historic...

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

September 3, 2015 - Capital Accounts , LLC has been unable to verify the debt. I am provided the name of a vendor, but no detail as to any services. I do not know the vendor for whom they are attempting to collect the debt and when I - the name there is no phone number or website. I am requesting validation of the debt or removal from my credit from the - major reporting agencies. I have requested this via phone call and e-mail ( attached ) yet they continue to attempt to collect the debt without any proof that the debt is valid. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

September 1, 2015 - Disputed original claim for acct. - with a certified letter within 30days of receiving Capital Accounts LLC demand letter -/-/2015 for $210.00. I asked for validation and never got it. I have my letter and documents of proof certified, signed for that I sent -/-/2015 and a Capital Account 's representative signed for -/-/2015. I do not owe this debt. Even if they proved I did '', I should have still be given a response and not been sent to all the credit bureaus within 5 days. I want the account deleted off my credit until they legally respond to my validation letter. G...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

August 20, 2015 - They have continued to call me and make threats that they are going to put this debt on my credit report even though I still have not gotten anything from them in the mail on who I owe and amount. They offer to text it to me with a link on it and I refused that. I have asked several times for them to mail it to me. I have yet to receive anything. Now when they call they hang up on me as soon as I answer and when I call back they have the same recording that they will transfer the call it rings and then disconnects so I ca n't get this supposed collection agency 's name. One total me Capital Bi...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

August 7, 2015 - I was called by capital accounts. I told the caller that the number he was calling did not belong to me and he did n't have permission to use it. He continued to tell me I needed to get back to the point of the call. I told him I would report the company and he said do what you want. ...

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Capital Accounts, LLC Debt collection communication tactics threatened to take legal action

August 3, 2015 - I had a - done because Dr thought there could be possibility of something serious ( - ). Never was I informed that a - was not covered by my insurance by anyone at Dr office. When my bill came ... a portion was not paid because - do not cover -. I spoke to my DR about filing an appeal then I got a call from a Collector who was verbally abusive, threatening & denied having anyone in authority I could speak to. His name was -. I called Dr office and explained I would make $ -/mo payments on - each mo as I am on SS -. She took payment and I asked her to call company and...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

August 1, 2015 - I had contact them an sent them copies of the payments I made to the - office.The - was a - and I paid him and he still sent me to collection. I contacted the collection agency and sent them records of what was paid and they still say I owe. I called to settle for a lower amount and they still say I owe $420.00. This is messing up my credit and now they ...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

August 1, 2015 - The original bill was $930.00 from - - group. I paid $500.00 to - - group then paid $100.00 then they sent me to collection and charge me $240.00 collection agency fee. Then I paid - - group $160.00 that is when I found out I was in collection and they also charge me this collection agency fee. I contacted the collection agency and submitted all my records and the still refuse to listen. I called again to try and settle and have them adjust the fee they refused ...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

July 28, 2015 - Repeated calls from different numbers. The caller i.d . will show local retail store numbers and or local business numbers. I informed the collector I will contact the original creditor because this debt was from my ex husband insurance.caller then stated the original debtor could not talk to me because the account was theirs now. I have disputed the information from my credit bureau as well. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

July 28, 2015 - Our dental practice received an invoice regarding collections services from Capital Accounts. The services attempting to be collected upon are from patient accounts that were submitted to the collections agency from - under a prior business owners name. Our doctor purchased the practice from the doctor in question in -/-/-, however all account aging and collections from before the purchase of the practice remained in the prior doctors name and were forwarded to him via postal forwarding. Capital Accounts had been unsuccessful in collecting and or contacting the prior doctor and on -/-...

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Capital Accounts, LLC Debt collection communication tactics called outside of 8am-9pm

July 27, 2015 - I spoke with a rep last week when they called my place of employment. I have asked the company ( Capital Accounts LLC ) not to call my place of employment - times now. The company has my cellphone number as well as my email address, but yet they continue to call my place of employment. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

July 23, 2015 - The collection agency has received information from a dentist regarding an outstanding debt which does not belong to me.The collection agency was notified by me through an email, that the debt instead is owed by my son.Their response was the debt will be reduced, however, it does not address the fact that the debt is not mine and I did not cosign anything.The dentist office says its in the hands of the collection agency. ...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

July 22, 2015 - told - times to mail not call. - time would not give me address to send cease of communications notice. would not provide address unless i talked about the debt '' like did i think i did not owe the debt etc etc. ...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

July 3, 2015 - On or about - -, someone from your company called my client and said they were an attorney and threatened to keep increasing the balance on the account. Also, my client has continued to receive harassing phone calls from your company where he is insulted and talked down to. ...

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