Capital Accounts, LLC Debt Collection Complaint

Medical False statements or representation attempted to collect wrong amount

Capital Accounts, LLC Debt collection department,

Medical False statements or representation Attempted to collect wrong amount Illinois

On -/-/2016 Capital Accounts reported an invalid debt to the - major credit bureaus on my behalf. I immediately sent Capital Accounts a letter requesting validation of which they received -/-/-. I then waited 30 days and sent a follow up letter requesting validation again, of which they received -/-/-. As I had not heard back from Capital Accounts, I filed a dispute with -, - and - as I 'd never done business with Capital Accounts and did not owe the alleged debt. On -/-/-, Capital Accounts verified the account as accurate with the -. 48 hours later, I received a message from another credit card lender that due to the recent changes on my account caused by the collection Capital Accounts reported on my behalf, they lowered credit line - % causing my credit utilization to rise to - % and tanked my credit scores tremendously. Due to the invalid debt, I 've been denied additional lines of credit and an opportunity to lower my current interest rates. Capital Accounts has violated FDCPA regulations : 1692 e ( 8 ) Threatens or communicates false credit information, including the failure to communicate that a debt is disputed and 1692 g ( B ) Collector must cease collection efforts until debt is validated

Capital Accounts, LLC customer in Illinois
Sep 13, 2016

* Source: CFPB Complaint Database

Capital Accounts, LLC response to complaint:
Closed with explanation

Consumer disputes how Capital Accounts, LLC handled their complaint

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