Capital Accounts, LLC Debt Collection Complaint

Capital Accounts, LLC Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Maryland

On -/-/-, I received a letter from Capital Accounts for a previously settled balance on a - bill from -. I responded in writing that I was disputing the balance on -/-/- by certified mail ( USPS ). By my records, the account had been settled in full on -/-/- after four months of payments directly to the provider. On -/-/- I received correspondence from Capital Accounts again stating that I had not made satisfactory payment arrangements and that they would be reporting my account to the national credit bureaus. I immediately began investigating further and found in my SPAM email a correspondence from the provider dated -/-/- with a bill attached. This is the final bill that I had never received. I immediately responded to - at - by email offering my apologies for the misunderstanding and explaining that his email had been sent to Junk ( it had no subject line and my filters caught it and sent it through SPAM ). I also went online and paid the balance ( - ) via - online payment portal. I have copies of all correspondence and the electronic receipt from my payment in full dated -/-/-. However, on -/-/- I received another correspondence from Capital Accounts with an itemization of services and balance remaining of $110.00 with a request for me to respond promptly to avoid further interest charges from accruing. This is now twice that I have attempted to pay the balance on my account with no written confirmation of payment in full from the medical provider. This is negatively affecting my credit as this was reported to the credit agencies. I want this removed from my credit report because I have made all good faith attempts to resolve this issue. The people from Capital Accounts are threatening, rude, and nasty and do not care that I have made the payment in full and no longer owe their client any money. At this point, I feel harassed by Capital Accounts.