Review and analysis of over 1,071 Vehicle Loan complaints against Wells Fargo
Wells Fargo consumers have reported over 1,071 official complaints related to Vehicle loan. Out of the 1,071 consumer complaints against Wells Fargo, 22% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 97% were processed in a timely manner. 7% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Wells Fargo Consumer Loan problems when you are unable to pay January 26, 2016 - I had a credit loan through Wells Fargo Dealer Services. My account has been settled for quite some time know, and I have been trying to have Wells Fargo remove this issue from my credit report, but to no avail. During the time I had an account with Wells Fargo I was late with a payment six times, and - time of becoming a sixty day late charge.I had explained to the individuals from Wells Fargo that I had to make a command deciison in making other more important payments such as paying for my mortgage, pay bills, and to buy groceries for my family. I had explain everything in detail to the ... |
Wells Fargo Consumer Loan managing the loan or lease January 26, 2016 - I was a co-signer with a son in law. Wells Fargo.on a car. ... |
Wells Fargo Consumer Loan problems when you are unable to pay January 23, 2016 - Being harassed.. phone calls and threats. Told Wells Fargo Dealers services that I was unemployed for 2 months and I will send what I can send. Threats are not the way today treat individuals that have been unemployed. Did n't anticipate being unemployed. Talked to them and told them I will pay what I can pay because for 2 months all my bills are behind and just now getting a job and getting back on my feet. ... |
Wells Fargo Consumer Loan taking out the loan or lease January 21, 2016 - I purchased a vehicle from - - in -. The dealership facilitating the financing with Wells Fargo Dealer Services. I have made several requests for the Credit Score Disclosure to be provided to me, to no avail. ... |
Wells Fargo Consumer Loan managing the loan or lease January 12, 2016 - On -/-/-, I made an arrangement to make two payments for my vehicle, A - Toyota Tacoma. My account is up to date. On -/-/- the Wells Fargo Collection Department called me and said that my account was behind because I had supposedly missed a payment -/-/-. They made me pay the over due amount with interest as well. Meanwhile, I had asked two times if i could get the payment history on the loan I had recieved to pay for the truck. However, i did n't receive the payment history until 8 months later. As I went through the payment history I noticed that one of the payments that I ... |
Wells Fargo Consumer Loan problems when you are unable to pay January 7, 2016 - Today ( - -, - ) at -, I stopped at the Wells Fargo branch at - - - - - - - , CA -. Upon attempting to make a payment for my auto loan, I was informed that the loan had been closed. I then called Wells Fargo Dealer Services at - and I spoke to an agent on the phone at -. The agent informed me that the loan had defaulted due to 120 days past due. I have made - payments in the past 120 days, - in - and - as recent as - -, -. They keep the payment date rolling for as to which month my payment applies to, to tip the scales into their f... |
Wells Fargo Consumer Loan problems when you are unable to pay January 7, 2016 - Wells Fargo Dealer Services has violated the FDCPA. They are calling my employer phone # and leaving messages for me, this is after I have notified them that my employer does not allow personal calls and I asked them NOT to contact me at work period but they did on -. This is after speaking with me twice on my cell phone while I was driving. The have violated the Act by contacting - parties. There was no need to contact a - party. I believe it was for embarrassment. I have spoke with them on the same day and on multiple occasion within the last 2 weeks!!! I am in frequent contact ... |
Wells Fargo Consumer Loan problems when you are unable to pay January 6, 2016 - Loan were charge off, went to collection ... had settle in full with collection but original collector continue to report after settlement. ITs not accurate report, please remove/delete loan from credit bureaus. ... |
Wells Fargo Consumer Loan managing the loan or lease December 30, 2015 - I had an auto loan with Wells Fargo- originated when I lived in NY and purchased a vehicle there. I lived in VA when I paid off the loan, and received a letter from Wells Fargo at my Virginia address stating they would send me the title at my VA address. That did not happen. This week I purchased a new car and need to transfer the title to the old car, the one I bought with Wells Fargo loan. VA DMV says Wells Fargo maintains an e-lien hold on it and Wells Fargo needs to remove it. Wells Fargo says this is an issue for NY. I have no way to get my title cleared at VA DMV ; both NY and VA insist ... |
Wells Fargo Consumer Loan taking out the loan or lease December 29, 2015 - My husband went to a local branch and paid off my car loan. Knowing he was not on the note and the branch woman could not release my account status information ( payoff quote ), he rounded up and overpaid ( what I showed on my account to be the remaining amount ) by $3.00. We received the paid-in-full letter dated - -, 2015 via mail stating the title released and enclosed. On - -, 2015, I called requesting the payoff overage. The man I spoke with said he could not find it, nor my final payoff statement. I asked him to get manager assistance and he stated the manager could not fin... |
Wells Fargo Consumer Loan taking out the loan or lease December 23, 2015 - Wells Fargo Dealer Services, -, - - - -, and - - Insurance Coverage is obviously running some kind of scam on its consumers. My car was totaled in front of my residence while parked by a drunk driver. I had insurance and gap insurance however both insurances did not cover the entire balance of $ -.The insurance failed to indemnify me and they also failed to disclose the nature of the gap insurance at the time of loan signing. It was my understanding that the gap insurance would cover the gap if an accident were to occur. Also, there was an insurance coverage offered by ... |
Wells Fargo Consumer Loan managing the loan or lease December 22, 2015 - I will like to file a CFPB Complaint against Wells Fargo Dealer Service for inaccurate billing practices while deployed. On - -, I opened a car loan with WFDS. On - -, I deployed for 12 months. During this deployment, my loan was not deducted to 6 % as required under the SCRA ( Reduction of Interest to 6 % ) -. The bank was notified and completely aware of this deployment but failed to decrease the interest. Also, during this time my vehicle insurance was changed to liability due to it being stored on a military installation. The vehicle was insured and covered by law. During t... |
Wells Fargo Consumer Loan problems when you are unable to pay problems when you are unable to pay December 13, 2015 - Wells Fargo Dealer Services repossessed my vehicle so that they can resell it to make more profit. On -/-/-, I sent Wells Fargo Dealer Services a fax explaining my circumstances for been late on my payments. I also made a post dated payment on that fax for $1100.00 for -/-/-. I called and spoke to the manager handling the account on several occasions to confirm my payment arrangements, yet Wells Fargo Dealer Services decided to repossessed my only vehicle that takes me to work and move my family around on -/-/-. Wells Fargo Dealer Services insisted that I pay almost $8000.00... |
Wells Fargo Consumer Loan managing the loan or lease December 10, 2015 - Wells Fargo Auto has an account listed on my credit report with payment status of unknown. ... |
Wells Fargo Consumer loan taking out the loan or lease December 3, 2015 - I purchased a vehicle in - from a dealership who facilitated the financing through Wells Fargo. I have requested Wells Fargo send me a credit score disclosure - times and have yet to receive it. ... |
Wells Fargo Consumer loan managing the loan or lease December 1, 2015 - Wells Fargo back dated letter regarding proof of insurance. Letter dated and sent - - ( not received till a week later thru regular mail ), stated to provide proof of insurance before - - or would be force placed and was in fact already force placed prior to any notification ( I had provided all info the day after car was purchased, never notified they needed something else ). Not only was this provided a month before to the dealer, there was no way to comply with their notification AFTER the due date. This was then provided. This has since been provided to them - times which th... |
Wells Fargo Consumer loan managing the loan or lease November 29, 2015 - I had an vehicle loan through Wells Fargo Dealer Services ( WFDS ) which I recently paid off ( -/-/- ). Upon closure of the account, WFDS added a line to my account that said Consumer Disputes After Resolution Closed Or Paid Account / - Balance '' to my Credit Report. This is inaccurate - at no point have a disputed anything related to this account, and it has negatively affected my credit score, over - points for TransUnion. I have sent a fax to the Wells Fargo Credit Dispute department asking for them to remove the line, and they have been wholly unresponsive after a month. I did... |
Wells Fargo Consumer loan shopping for a loan or lease November 25, 2015 - I was applying for an auto loan between numerous banks. Wells Fargo Dealer Services denied me because I did not meet the minimum age requirement. I received letters from - financial institutions stating age was the only factor in denying me an auto loan. I have held on to these letters and I am submitting this request because I believe they wrongfully denied me credit. I am - years old ( - on - - ), which is more than within the minimum age requirement according to the Equal Credit Opportunity Act. I have supporting documents and am more than willing to provide this information*... |
Wells Fargo Consumer loan problems when you are unable to pay November 24, 2015 - Received a call fromWells Fargo Dealer Ser--/-/2015 at - message leftCalled back and talked to -I informed - that I do not have any accounts with wells fargo dealer servicesI informed - that my number is on the national do not call registryI confirmed that his display showed my accurate number of -He was unable to find my number associated with any accounts in his systemI had him provide me with the address for the facility he is at, which he gave as follows : - - - - - -, -I informed him that his IT staff should very easily be able to pull up the r... |
Wells Fargo Consumer loan managing the loan or lease November 23, 2015 - I have never had a late payment and Wells Fargo is showing multiple late payments. As well, they are not reflecting the correct balance of my loan. I have asked multiple times customer service to correct this information and they have done nothing. ... |
Wells Fargo Consumer loan problems when you are unable to pay November 23, 2015 - Wells Fargo Dealer Services has consistently denied me opportunities to bring my account current and avoid delinquent charges, harassing phone calls and damage to my credit bureau reports. On several occasions collections and customer service representatives refused to accept reasonable payment offers while demanding payment in full ( several payments + past due charges ). These seemingly institutional denials have caused unnecessarily accruing past due fees and delinquency reporting. I called tonight ( -/-/15 ) to apply for a deferment, which I was denied several times prior because my ... |
Wells Fargo Consumer loan managing the loan or lease November 12, 2015 - I took out a new vehicle loan -/-/- with Wells Fargo. From the very - month, I was told that I could make payments to my loan using my Wells Fargo account. Wells Fargo has established another company within itself called Wells Fargo Dealer Services, and they do not communicate with each other in regards to electronic payments. When payments are taken out of - Wells Fargo Checking Accounts, they take up to 2+ business days to arrive and be processed at Wells Fargo Dealer Services - They also do not communicate with - another in terms of when payments are submitted or if they ar... |
Wells Fargo Consumer loan problems when you are unable to pay November 11, 2015 - In - -, my wife and I secured a loan with Wells Fargo Dealer Services for a - Scion xD. In - -, I became unemployed. My wife and I were able to continue regular payment until late -, after my unemployment was exhausted. I finally secured part time employment -/-/-, and finally full time employment -/-/- WFDS did defer - payments -/-/-, but we have still struggled through -. Our car was repossessed in - -. We explained the situation to WFDS, and were able to borrow money to reinstate the loan and catch it up until - - ( although we were under t... |
Wells Fargo Consumer loan managing the loan or lease November 9, 2015 - Wells Fargo Dealer Services has continously overcharged for the auto loan on my 2006 - and kept me uninformed about details of my loan and its terms. 1 ) I just found out from a wells fargo dealer services representative that I was assessed/enrolled in comprehensive auto insurance through the Auto dealer - at the time of the purchase as part of the reuirement to qualify for the loan..At the time of the purchase I was not informed of this requirement. I was alo asked to get a second comprehensive insurance for the duration of the loan which I also purchased independently. In essence I was... |
Wells Fargo Consumer loan managing the loan or lease November 8, 2015 - It was brought to my attention that a Negative ( Not more than two payments past due ) '' was added to my report from Wells Fargo DLR SVC. Wells Fargo has not reported correct information on this auto loan account. First, I am only the co-signor on the account and my friend has not missed any payments in the past 30 days in any month. This past month she was in the hospital, but made an online pay well before the required date for this to be reported. Wells Fargo did not process her payment for over a week causing the payment to go late. This was either incompetence or intentionally done on t... |
Wells Fargo Consumer loan managing the loan or lease November 7, 2015 - Wells Fargo financial services is reporting a late payment history incorrectly. I mailed in my payments. They issued - account number to me initially then did not inform me until this past -. Also, they charged me for forced placed insurance when I had insurance on the car. I have made all attempts to correct however, theyou only partially corrected it. I also request that the - they changed me be credited to my paments, they refused and credited to my principle balance. ... |
Wells Fargo Consumer loan taking out the loan or lease November 6, 2015 - In, -, I had my - - - repossessed. Wells Fargo Dealer Services let me know I was almost 2 months behind in payments.I had discovered that I had missed a payment in -, when I was in - -, tending to my terminally ill father in law, who passed away in - of -. I was unaware of this until my car was repossessed. My husband immediately paid the $1500.00. which was due, withing a day, and the car was returned to us. After that, we continued to make our payments, until it was finally paid off in full in - of -. I do have the title in my possession. Recently I started... |
Wells Fargo Consumer loan managing the loan or lease November 5, 2015 - I had an auto loan through Wells Fargo Dealer Services WFDS. '' A payoff check was received by WFDS on - -, 2015. On - -, 2015, a pre-scheduled $500.00 loan payment was taken from my account. This surpised me as I presumed that the payoff of my loan would cause automatic payments to stop. My wife called WFDS on - -, 2015 to inquire about the matter. She was told that a record confirming that the money was removed from my account ( a bank account statement ) must be submitted to show that WFDS actually received the money in order to return it. My wife could not get any furt... |
Wells Fargo Consumer loan problems when you are unable to pay November 5, 2015 - I took out a loan with Wells Fargo Services in - of -. I got behind a few times ; once in - and once in -. They have since removed ANY history of this from my credit report. This year, I lost my job. I could not pay them. They repossessed my car without ANY notice, and violated all of Connecticut 's statutes. The FCRA is my last step before I seek a law suit and damages pertaining to what they did. The fellow I spoke with on the phone, who claimed '' he was a supervisor told me and I quote ( I have a copy of this phone call on my phone ) that They never needed to notify me. '' No... |
Wells Fargo Consumer loan problems when you are unable to pay November 2, 2015 - I have been a Wells Fargo customer since -/-/-. Wells Fargo made an agreement for a deferred double payment due to good standing on -/-/-. On -/-/- a 30 day late notice was posted to my credit report. I have been notified by more than 1 Wells Fargo Specialist that I have a 10 day grace period in which I can pay my bill up to the - of each month without penalty. If a payment is delayed after the grace period the customer has to notify Wells Fargo about the delay. In that time, I have never made a payment outside of the grace period. In -/-/- a talent agency took nearly $... |
Wells Fargo Consumer loan problems when you are unable to pay October 31, 2015 - I am slightly behind on a car payment to Wells Fargo Dealer Services. I am the owner of a business and I use the car primarily for the business. WFDS has been calling me at my business number and filling up a voice mail box that is used for sales & support and is checked by other people. Even though they do not disclose who they are, people can - Wells Fargo Dealer Services ''. It has undermined my business in that people are concerned they may not get paid and word has gotten around to several of my investors who may be looking to pull out. ... |
Wells Fargo Consumer loan managing the loan or lease October 28, 2015 - I contacted Wells Fargo today and they advised that I was 51 days delinquent. I was a little confused as to why. I spoke with - who first advised that he was a supervisor ( I later found out that he was a lead ) and he advised me that if a partial payment is made on the account, then it is not applied towards the account and that interest accrues daily on the full amount due. I have made larger payments towards my account for some time. I want to make sure that the company is calculating the interest correctly. If they are not, I would like for them to adjust my account accordingly. Also, t... |
Wells Fargo Consumer loan problems when you are unable to pay October 27, 2015 - This account was a vehicle loan and was paid in full not charged off. I was - with the - in -/-/- until -/-/- my pay was cut in half and was unable to pay this account on time. The account was paid in full before and is not a charged off account. Title was sent to me and the vehicle was then sold. ... |
Wells Fargo Consumer loan problems when you are unable to pay October 22, 2015 - -/-/- my wife -. She has been the primary earner for our family since -/-/-, when we decided as a family that I would quit my job of 6 years so that I could stay home and raise our - year old -. She has been paying for my vehicle since then. I filed for divorce -/-/-, during which our finances were supposed to remain the same, she was supposed to continue paying for my vehicle. She decided not too until a court order made her, she did not inform me. My truck was repossessed on Tuesday, -/-/-. I called Wells Fargo Dealer Services and spoke with - in the reinstate... |
Wells Fargo Consumer loan managing the loan or lease October 20, 2015 - My wife and I have asked numerous times to stop calling us at work. When the call 2-3 times a day, the do not leave the name of the rep only -. ... |
Wells Fargo Consumer loan managing the loan or lease October 20, 2015 - I financed a car thru Wells Fargo Dealer Services ( WFDS ) on - -, 2015. I got full coverage insurance on the car BEFORE LEAVING THE DEALERSHIP ON THE DAY OF THE LOAN. I provided proof of coverage THAT DAY WHILE STILL AT THE DEALERSHIP. I was STILL sent a letter from WFDS requesting proof of insurance. I submitted this proof FOR THE - TIME ( via the - website ) on - -, 2015. I have proof of the date and time of the submission. On - -, 2015, I received ANOTHER letter from WFDS requesting proof of insurance and including a NOTICE OF COLLATERAL PROTECTION INSURANCE. Today,... |
Wells Fargo Consumer loan managing the loan or lease October 16, 2015 - Dear Investigating officerFollowing up on my phone conversation with your agent, I am filling a complaint against Wells Fargo in regards to my car loan. The statement I receive from them does not include how my payment is being applied between the principal and the interest, and any fees if applicable. I have reached out to them to request a more detailed statement, and was advised that they can not send any different statement that the one I currently receive with the limited information. I believe that such operations are not only unethical but break the law, more precisely, the Act of 2009,... |
Wells Fargo Consumer loan problems when you are unable to pay October 8, 2015 - Well the first step, I went to - in - -, California and we was trading in our -/-/- -, - and we wanted to get - new vehicle for low payments and yes the deal was not sweet at all on what we ask for and we made the deal it was wrong on papers and we ask the dealer and Wells Fargo Dealer Services who finance our -/-/- - truck in this for complete low payments and we was told by the dealer which sold us our vehicle that our first payments would not be due till 90 days after our complete finance was done and also that we had no up fees of any kind at all and to this ... |
Wells Fargo Consumer loan managing the loan or lease October 5, 2015 - Wells Fargo Dealer Services keeps placing insurance on my vehicle after I have provided proof of insurance. ... |
Wells Fargo Consumer loan managing the loan or lease October 2, 2015 - The founding details regarding the matter : I bought a Jeep in -/-/- through Wells Fargo ( loan number withheld ). The loan officer was a -, so the later care that Wells Fargo Dealer Services ( WFGS ) is disheartening. My payments are roughly $350.00 per month which I have set up on automated payments through my bank ( s ). I have and continue to have full coverage mind you. Additionally, I have my vehicle registered and inspected every year without problems. So here is the detail on matters surrounding the situation : In -/-/- we moved to a new city. During our move Wells Fargo... |
Wells Fargo Consumer loan problems when you are unable to pay September 30, 2015 - Wells Fargo Bank Auto Finance agreed to cancel two scheduled payments for- - and - -, 2015 in response to Consumer Financial Protection Bureau case # -. Instead, they collected $1300.00 through bankadjustment from my Wells Fargo checking account. ... |
Wells Fargo Consumer loan managing the loan or lease September 23, 2015 - I bought a truck through - motors who financed my auto loan with Wells Fargo Dealer Services. On -/-/2015 I called Wells Fargo Dealer Services because I wanted to pay off my auto loan. My monthly statement said the principal balance was $40000.00 as of -/-/2015. I spoke to -, a representative of the company. She told me to pay the principal balance of $40000.00 and that would pay off the loan. She said there would not be any late payment '' penalty or additional charges. I made the payment the same day, -/-/2015, and my payment was posted to the account by the company two days... |
Wells Fargo Consumer loan taking out the loan or lease September 17, 2015 - I applied to refinance my 2010 Chrysler Town and Country vehicle that is being financed by Wells Fargo Dealer Services. I applied for refinance and was approved with the same finance company Wells Fargo Dealer Services. The refinance loan is in process. I notified to let them know that the loan was in refinance process because it is with the same finance company. The payment came due but there is no reason to pay if the refinance will take care of the old loan from the same lender. I have never been late prior to applying for refinance and now they are harassing me to pay when it is going to g... |
Wells Fargo Consumer loan managing the loan or lease September 16, 2015 - I opened a vechicle loan with Wells Fargo Auto -/-/-. On my - credit reports, Wells Fargo is reporting - entries for auto loan, - date with the correct date -/-/- and the other with the incorrect date -/-/- I never had or opened a auto loan with Wells Fargo Auto -/-/-. ... |
Wells Fargo Consumer loan taking out the loan or lease September 15, 2015 - I purchased a - vehicle in - of this year. I think I may have been a victim of discriminatory auto loan pricing. I have a relatively high interest rate and was quoted a down payment. Then later the next day I was required to make an additional down payment. ... |
Wells Fargo Consumer loan managing the loan or lease September 15, 2015 - I had a Wells Fargo auto loan paid perfect for - years, got into an accident had gap coverage also insurance was to pay off the loan. I pulled my credit report and seen on this account it stated a collection account because there was a small balance left which should n't of been accurate. I went ahead and paid it because I care about my credit. How can this company report I had a collection when it fact every payment for 3 years was made until they received the insurance check. Please help ... |
Wells Fargo Consumer loan managing the loan or lease September 15, 2015 - I pay my bills online every month. I authorized a payment on my auto loan to WELLS FARGO DEALER SERVICES on -/-/2015 which was paid. WFDS attempted to take a second payment on -/-/2015 which was returned and a $28.00 overdraft fee was charged to my account. I did NOT authorize this payment. I spoke with WFDS and my Credit Union about this situation. On -/-/2015 WFDS put through the second unauthorized payment which overdrew my account again and I was assessed another $28.00 fee. [ My checking account is with a different bank. ] I 'm on - and get paid once a month. Now ... |
Wells Fargo Consumer loan managing the loan or lease September 14, 2015 - I took out a car loan of $5000.00 from Wells Fargo -/-/-. I have made monthly payments, including a $3500.00 payment -/-/-, towards the balance due under the loan agreement. I am disputing the application of my payments to unaccrued interest instead of principal. The amount that should have been applied to principal instead of interest over the past year is $86.00. I have called the Bank, I have gone into the Bank and talked with a loan officer, and I have written - letters. The last letter I sent was on -/-/- and I have received no response nor have they corrected the ... |
Wells Fargo Consumer loan managing the loan or lease September 10, 2015 - I am a Veteran in need of helpWells Fargo lied to me and they are making me pay for their lieQuick Fact sheet1. On - - -, a - - - was purchased with a loan from Wells Fargo and insurance from -. 2. Each month, I would physically walk to the Wells Fargo branch at - - -, - T- - to make my monthly payment. I would ask a question along the lines of what is the amount I must pay to Wells Fargo this month '', I paid the amount I was told by a Wells Fargo representative to pay. 3. I had every reason to assume my file was good to go with both Wells Fargo and -. ... |
Wells Fargo Consumer loan taking out the loan or lease September 4, 2015 - Wells Fargo is making it exceedingly difficult to pay off this car loan. Very little information was given to me concerning my options, and also it was conflicting information. At first, I was told I could walk into any Wells Fargo Branch and give them cash. This would pay off my loan immediately. Then, I was told I could not pay off this loan at any branch, because the computer systems were different. The third time, I called, I was told yes, I COULD pay off the loan, just not state it was a payoff. I am confused. Also, I was never told I could negotiate the interest on the loan. Also, when I... |
Wells Fargo Consumer loan shopping for a loan or lease September 2, 2015 - I was bait and switched initial with the terms of an Auto Loan, I was forced to used Well Fargo Dealer services as opposed to my credit union ( this was the car dealerships doing not wells fargo ). During the time with Well Fargo, I was told there was no early payoff penalty. That was a lie. I was told my rate was 5.9 %, that was a lie, they wouldnt give me the loan unless they charged 6.9 Well fargo Dealer services also was n't reporting that I was making payments on my car when in fact I have been paying on time every month thus negatively affecting my credit. ... |
Wells Fargo Consumer loan managing the loan or lease September 1, 2015 - Incorrectly reported payments and lates. Then wrote the issue off once I paid the loan completely off to avoid further mistakes. Payments were made on time and for more then the monthly required payment. Because payments were made in the branch, they were applied incorrectly and no problem was ever advised to me as the consumer. ... |
Wells Fargo Consumer loan managing the loan or lease August 27, 2015 - Wells Fargo Dealer Services provided financing for my brand new - - - - which I purchased at - - - of - in - -. Late in the year - I was the victim of identity theft and with damaging information still on my credit at the time I was not able to get financing through - - - as I was on my previous brand new - -. Having previously only worked with banks and finance companies such as - - I found the experience with Wells Fargo Dealer Services to be as surprising as it was unpleasant and predatory. For - good starting example, the loan was or... |
Wells Fargo Consumer loan taking out the loan or lease August 23, 2015 - On - -, 2015 my husband and I traded in our vehicle which still had a loan with Wells Fargo but had equity and used it as a down payment on a new vehicle. We traded it into the dealership - - in - -, CA. Two months later we bang receiving collection calls from Wells Fargo stating that we were behind - payments. I informed them that we had traded the vehicle in and they stated that it had not yet been paid and was now being reported as delinquent to our credit. We kept trying to get in contact with the dealership but all they would say is that we were no longer liable and t... |
Wells Fargo Consumer loan managing the loan or lease August 18, 2015 - On - - I changed insurance companies and notified Wells Fargo of the change. Since that date Wells Fargo has sent me letters requesting the new insurance. This documentation has been provided on a least - separate occasions by my insurance agent. On Friday - -, my insurance agent was contacted by Wells Fargo and once again, the insurance was provided. On Monday - - I attempted to pay off the car loan and I was told that forced insurance had been placed on the vehicle. I now owed additional funds. Myself, my insurance agent and a WF agent had a - way conference call and ... |
Wells Fargo Consumer loan managing the loan or lease August 17, 2015 - I had an auto loan pay off with Wells Fargo and that was paid in full over almost - months ago. Wells Fargo the month I paid off the vehicle auto payment still came out. I called in and they were polite and said they 'll mail back a check should be there within - business days. No check here, I called back - business days later and they apologized and said they just mailed out the check and it would take another - business days to get to me. - business days later again, still no check, I called and I find out that the previous rep mailed the check to the wrong address despite me... |
Wells Fargo Consumer loan problems when you are unable to pay August 11, 2015 - I purchased a vehicle and obtained a loan but shortly thereafter ran into some unexpected expenses. I fell two months behind on my payments and have received multiple calls a day at both my work and on my cell phone after I made contact with a representative of the lender and told them my situation as well as the date, this month, I intended on paying the past due amount. The calls are excessive, and when returned are often not answered. - now when I have had my calls answered I 've been verbally attacked by Wells Fargo representatives. Once, I asked to speak to a superior. When I was made ... |
Wells Fargo Consumer loan problems when you are unable to pay August 7, 2015 - I discussed loan payment arrangements with Wells Fargo Auto Finance, and reached an agreement. On - -, I authorized a withdrawal of $400.00 from my Wells Fargo Bank Account. The next withdrawal was authorized for - -. Instead, Wells Fargo Auto withdrew the second payment on - -. I filed a dispute, but Wells Fargo Bank refused to investigate, denied the dispute, and did not even contact me to discuss the dispute. The Wells Fargo Auto agent I spoke with, -, agreed to the arrangements due to financial hardship based on medical and the recent Texas - situation. It is my o... |
Wells Fargo Consumer loan managing the loan or lease August 6, 2015 - Recently checked credit report.Found - late payment from Wells Fargo Dealer Services.Calledfaxed email proof of payment .Showing paid on time.Company still refused to remove late payment. Also asked for them to be removed from credit report. Due to the fact of inaccurate info from WFDS :. The refused to do so. ... |
Wells Fargo Consumer loan managing the loan or lease August 4, 2015 - I traded in my Honda Pilot, loan # -, on -/-/15. The dealership who purchased the vehicle from me sent a check to Wells Fargo Dealer Services on -/-/15. Wells Fargo Dealer Services does not acknowledge receipt of this payment and refuses to research the payment without the certified mail receipt number. I have offered to send them a copy of the payment invoice, but they refuse to investigate. ... |