Wells Fargo Consumer Loan Complaint

Wells Fargo Consumer loan department,

Vehicle loan Problems when you are unable to pay Texas

I discussed loan payment arrangements with Wells Fargo Auto Finance, and reached an agreement. On - -, I authorized a withdrawal of $400.00 from my Wells Fargo Bank Account. The next withdrawal was authorized for - -. Instead, Wells Fargo Auto withdrew the second payment on - -. I filed a dispute, but Wells Fargo Bank refused to investigate, denied the dispute, and did not even contact me to discuss the dispute. The Wells Fargo Auto agent I spoke with, -, agreed to the arrangements due to financial hardship based on medical and the recent Texas - situation. It is my opinion that the money was withdrawn from my Wells Fargo bank account on - - because my paycheck was direct deposited on that date. The paycheck for the - provides funds for my housenote and utilities. I had explained that to the Wells Fargo agent during our - - discussion ; that is why the agreement for the second payment was for - -. My account is now overdrawn by -, and Wells Fargo refuses to address this issue or reverse the payment until - -. It seems to me they would rather repossess the car, after 8 years of payments, rather than wait - week for the next payment.