Review and analysis of 55,053 consumer complaints for 613 financial institutions offering Conventional Fixed Mortgage products and services
Explore common Conventional Fixed Mortgage complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.
Shellpoint Partners, LLC Conventional fixed mortgage loan servicing, payments, escrow account April 13, 2017 - The holder of my mortgage refuses to eliminate the PMI from my mortgage with out an appraisal, even though my LTV is less than 78 %. I 've gone around with them on this a few times, and nothing has been resolved.... |
Loan Care Conventional fixed mortgage loan servicing, payments, escrow account April 13, 2017 - my mortgage company which is meant to be paying my property taxes has not paid -/-/- and are late paying 1st installment of -/-/-, they are showing an amount of $5900.00 paid twice a year in the amount of $2900.00 each payment, they only paid $710.00 but they showed on my account they were releasing $2900.00, im now delinquent with the -/-/- payment which is short $2000.00... |
U.S. Bancorp Conventional fixed mortgage settlement process and costs April 12, 2017 - Whilst getting a replacement debit card, due to a stolen account number, the personal banker suggested a refinance on my existing FHA mortgage. She said she could beat the rate I had, but I need to submit some info to " LOCK '' in the rate, which could be done over the phone. However once everything was completed & we showed up to sign the paperwork, there was a higher interest rate than what we h... |
Wells Fargo & Company Conventional fixed mortgage loan modification,collection,foreclosure April 11, 2017 - The house is supposedly has a Sale Date. I 'm using agency to help me. But I do n't understand neither the Agencies or the Bank with Mortgage. I 've turned in all the paper requested. But I 'm very confused not getting any help or answers. And at this point I 'm desperate do n't know what else to do!... |
360 Mortgage Conventional fixed mortgage loan servicing, payments, escrow account April 11, 2017 - pmi REMOVAL from loan. I am at 72 % loan to current ratio and amount of actual amortization that they would take PMI off and they refuse to do so. I know there is homeowner protection act to stop this. Can you help me.... |
U.S. Bancorp Conventional fixed mortgage loan servicing, payments, escrow account April 10, 2017 - I pay all of my taxes and insurance through my US Bank Mortgage. I received notification from - Country that my supplemental tax bill was delinquent. I called US Bank Mortgage to inquire about why it was delinquent. They said their tax team would investigate and they would pay for the delinquency charges. Two weeks later they sent me a letter saying I had to pay those supplemental taxes mysel... |
Shellpoint Partners, LLC Conventional fixed mortgage loan servicing, payments, escrow account April 10, 2017 - - Hardship Statement -/-/- to Shellpoint for : -, OH - Account # : -, OH - Account # : - It has been documented through Consumer Financial Protection Bureau ( Complaint # - ) for the past year that I have repeatedly asked Shellpoint to adjust the APR on my - property. I completed their forms numerous times for both addresses, but they would always send me an additional... |
Wells Fargo & Company Conventional fixed mortgage application, originator, mortgage broker April 10, 2017 - The mortgage originator that worked for Wells Fargo was a - and had personal financial issues. He knew my person issues - separating from a 30+ year relationship and all my financial history. He played me for which I am truly embarrassed. However, he would never have been able to do that unless he knew all of my personal information. He coerced me into a personal loan for $30000.00. Wells Far... |
SunTrust Banks, Inc. Conventional fixed mortgage loan servicing, payments, escrow account April 10, 2017 - Suntrust sent the WRONG statement for -/-/- ( for the 4th year in a row ) after I paid my escrow shortage. They took so long to send the correct statement that I did n't pay my mortgage for -/-/- until the end of the month. As I always do, I added additional principal to my payment so now I need suntrust to sent a CORRECT statement for the amount due -/-/- showing my payment for -/... |
Loan Care Conventional fixed mortgage loan servicing, payments, escrow account April 10, 2017 - My loan transferred to Loan Care in -. They boarded the loan incorrectly saying that I did not have a homestead exemption. They failed to notify me and failed to maintain my homestead exemption per RESPA requirements. I have now overpaid my taxes by over $1000.00 since - and they continue to raise my escrow payment. I had to go work with the - County Central appraisal district on my own... |
Citywide Home Loans, a Utah Corporation Conventional fixed mortgage application, originator, mortgage broker April 9, 2017 - Citywide Home Loans is giving box seats at he - - to realtors as a gift for referrals. This is a violation of RESPA and not fair to the rest of us who are playing by the rules.... |
BB&T Financial Conventional fixed mortgage application, originator, mortgage broker April 8, 2017 - I recently closed on the purchase of a home. The Closing Disclosure was generated multiple times in the 24 hours leading up to the close date. There were glaring errors on the CD. The banker admitted that the CD numbers were incorrect. I understand that certain numbers will change slightly, but in this case there were blatant errors to which the banker admitted. He insisted that I sign the CD 3 da... |
Shellpoint Partners, LLC Conventional fixed mortgage loan servicing, payments, escrow account April 8, 2017 - After - hit -, My father and I were informed that a new flood insurance was issued for our property for -/-/- thru -/-/-. We informed Shellpoint ( a mortgage managing company for New Penn Financial ) that we would not have gotten the loan in -/-/- if we were not covered with Flood Insurance. Later my father and I leared we had flood insurance, but not for the period of -/-/-... |
USAA Savings Conventional fixed mortgage loan servicing, payments, escrow account April 7, 2017 - My Bank used a loan servicer ( - ) to do their work of loan servicing. I paid my -/-/2016 payment of $1000.00, and the money was debited from my account, yet never showed up as payed to my mortgage, nor was it relayed or forwarded to my new loan servicer ( - ). So my current principle is too high, my interest deduction - form is incorrect, and to date Ive spent about 30 hours on the p... |
Citibank Conventional fixed mortgage credit decision / underwriting April 7, 2017 - This is with regards to an existing CFPB case # -. As instructed by Citibank, I requested my lender, - to pull a new credit report after -/-/-. A new credit report was pulled on -/-/- and does now reflect the correct report date of -/-/-. However, the reporting credit bureau ( - ) is is reporting a Code of " - '' and my lender is not able to approve my loan through their... |
Shellpoint Partners, LLC Conventional fixed mortgage loan modification,collection,foreclosure April 7, 2017 - to whom it may concern ; i 'm writing this note because i 'm looking for some guidance in dealing with a situation which i 'm unfortunately stuck in and can not seem to extricate myself from. I started a mortgage modification process with - almost 2 years now. while going through the modification process, - apparently sold my mortgage to Shellpoint Mortgage Servicing with a P.O. in - MI.... |
AmeriHome Mortgage Company, LLC Conventional fixed mortgage loan servicing, payments, escrow account April 7, 2017 - I have complied with all requests for information to remove PMI from my account and have been told each time that it will take 15 days to process my request. I received one canned email from them which acknowledged my request but ignored all information already submitted. Other than that, nothing ever happens and phone calls to AmeriHome only promise a return phone call from someone who can help -... |
U.S. Bancorp Conventional fixed mortgage loan modification,collection,foreclosure April 7, 2017 - We are a HUD approved foreclosure counseling agency and we are working with a client to try to get her loan modified. We submitted a work out package and have had issues from this company in getting this file for review, giving us one excuse after another as to why this is not moving forward. At one point I was told by one of the representative that it was not unusual that it was taking so long th... |
Freedom Mortgage Conventional fixed mortgage loan servicing, payments, escrow account April 7, 2017 - I am a customer of Freedom Mortgage and I have been since I took out a loan in -/-/- to purchase my condo. Since then I have always paid my monthly mortgage payment which includes property tax escrow, on time. However, Freedom Mortgage and its affiliates as holder and servicer of my mortgage, in turn, did not pay my property taxes on time in -/-/- and -/-/- and miscalculated the esc... |
Toll Brothers Inc. Conventional fixed mortgage application, originator, mortgage broker April 6, 2017 - We submitted a loan application # - in -/-/- with TBI Mortgage Company - - - -, PA - - - Mortgage Loan Officer - # - and received a pre-approval with the contingency of selling our current residence and selling one of our vehicles prior to closing. The home we are purchasing is a new home construction and was scheduled to be completed in -/-/-. We received d... |
Shellpoint Partners, LLC Conventional fixed mortgage loan modification,collection,foreclosure April 6, 2017 - I refi last year with -, at COE they stated on there title that the 2nd partial claim would be removed, closed escrow. Now tried to go back and lower rate and finding out that -, which is underwriting by -, is showing the 2nd is first position now putting us in a position of not being able to get any at shellpoint to help us out, the 2nd is also now showing in first position but title ins... |
Ocwen Conventional fixed mortgage application, originator, mortgage broker April 6, 2017 - Refinanced Ocwen mortgage in -/-/-. To-date -/-/- and it remains on my credit report. Spoke with Ocwen representative in - and they show it paid. How can I get the debt removed from credit report?... |
Ditech Financial LLC Conventional fixed mortgage loan servicing, payments, escrow account April 6, 2017 - Despite having a mortgage with Ditech Financial for less than 20 % of my home 's value, they took it upon themselves, with no approval from me, to open up an escrow account for my property & school taxes. I have always paid these taxes though sometimes I pay them late and I was late at the moment Ditech decided to establish this unauthorized account on my behalf. I reject that Ditech has the right... |
Wells Fargo & Company Conventional fixed mortgage loan servicing, payments, escrow account April 6, 2017 - I have had a mortgage with Wells Fargo since -. Paid timely with no problems. I own stock in - which I tried to sell and have been continuously trying to sell for the past two years without success. The agent for - is Wells Fargo -. After a daughter requested the forms from WFSS to sell the stock since it was purchased under the UGMA and she was turned down saying her mother was the on... |
LoanDepot Conventional fixed mortgage application, originator, mortgage broker April 6, 2017 - I was trying to refinance my mortgage and I was convinced by the agent from Loan depot that my loan would be approved and he promised my every thing would be Ok. after checking my credit and debt to income ratio, he said that it was a done deal. I again asked since I was concerned that what would happened if the appraisal did not come as he confirmed thru - and he said that they have a lot of ... |
Freedom Mortgage Conventional fixed mortgage loan servicing, payments, escrow account April 5, 2017 - first thing my mortgage started eleven years ago, started through my bank was sold to - right away, i refinanced the mortgage went to -, then over a year ago it went to Freedom Mortgage. My loan hit the 80 % LTV with - long ago and asked they drop the PMI from my loan they said id need another appraisal and to get it down to 78 % so i paid the principal down to 78 % and asked it be remove... |
Wells Fargo & Company Conventional fixed mortgage loan servicing, payments, escrow account April 5, 2017 - My mortgage is through Wells Fargo. I have been an excellent customer for approximately 11 years. I am going through a divorce and contacted WF to advise them I was now a single income household. To try to keep from getting behind on my mortgage I made a partial payment in -/-/2017 of $800.00. To date the funds have not been applied. I have contacted WF several times asking for the money to be... |
Quality Loan Service Corporation Conventional fixed mortgage loan modification,collection,foreclosure April 5, 2017 - My lender wants to foreclose on my home but have refused to provide a payment accounting statement and proof that my loan was sold to them in accordance to the Fair Debt Collection Practices Act. Last week they posted a Notice of Default - ( a stack of papers at my front door containing my loan number and personal information ). I feel like they are trying to embarrass me. The papers stated that t... |
Loan Care Conventional fixed mortgage loan servicing, payments, escrow account April 5, 2017 - We bought our home and it closed escrow on -/-/-. The home belong to - it was a bank own property. We got a home loan with - the loan was set with out impounds just paying principal and interest. On -/-/-, I received a letter stating that an escrow account had been set up for a loan because some taxes were owed. I called the mortgage company and sent them proof that i am up to date... |
Nationstar Mortgage Conventional fixed mortgage loan servicing, payments, escrow account April 5, 2017 - I am a new home owner. My mortgage is $830.00, I Paid my mortgage through -/-/2017 in by -/-/2017. I signed into my mortgage account online and made a payment for -/-/2017 mortgage on -/-/2017, it cleared -/-/2017 through my bank. I thought that I was good for -/-/2017. After the -/-/- mortagege cleared, they configured -/-/2017 payment which is $910.00 and pulled it on -/-... |