Guaranteed Home Mortgage Company, Inc. consumers have reported over 8 official complaints. Out of the 8 consumer complaints against Guaranteed Home Mortgage Company, Inc., 50% were disputed by the consumer (i.e. the consumer was not happy with how Guaranteed Home Mortgage Company, Inc. responded to their complaint) and 63% were processed in a timely manner. 25% of consumer complaints against Guaranteed Home Mortgage Company, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 4 | 50% |
| Loan servicing, payments, escrow account | 2 | 0% |
| Settlement process and costs | 1 | 100% |
| Credit decision / Underwriting | 1 | 100% |
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