First Guaranty Mortgage Corporation consumers have reported over 23 official complaints. Out of the 23 consumer complaints against First Guaranty Mortgage Corporation, 9% were disputed by the consumer (i.e. the consumer was not happy with how First Guaranty Mortgage Corporation responded to their complaint) and 100% were processed in a timely manner. 35% of consumer complaints against First Guaranty Mortgage Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 11 | 9% |
| Settlement process and costs | 5 | 20% |
| Loan servicing, payments, escrow account | 3 | 0% |
| Credit decision / Underwriting | 2 | 0% |
| Loan modification,collection,foreclosure | 2 | 0% |
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Stop CallsFirst Guaranty Mortgage Corporation Mortgage credit decision / underwriting February 8, 2017 - Goodmortgage.com provided me a good faith estimate and then changed the structure of the loan at the finish line. What they did to me was criminal and they robbed me of money while putting me under duress to close on the loan.... |
First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker February 5, 2017 - I suspect they produced a forged note... |
First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker December 15, 2016 - To who it may concern, Loan officer pulled credit report from all three credit breaus. The simple fact is it happened without my acknowledge and I made it clear from beginning I do n't want the credit report pulled. I made it very clear from the beginning of my conversation that I do not want to pull my credit before I am ready to do the refinance with the loan officer. I expressed it in writing by text message ( see attached screenshot ). I have contacted loan officer 's branch manger and he refuse to resolve the issue. Thanks for assisting with this matter and I look forward to hearing f... |
First Guaranty Mortgage Corporation Mortgage loan servicing, payments, escrow account December 4, 2016 - Dear Sir and/or Madame : As a -, I would expect not to be taken advantage of especially with something as serious as a mortgage. I have as of yet to be given an accurate, ongoing accounting of my mortgage loan. When I have asked questions, I have been given incorrect and/or incomplete information. " The year 's end analysis '', I was told would clear up all my questions. It has not. Please help. It still shows problems with accounting and presents more questions. I was initially informed that the mortgage insurance would be stopped after a few months Itemization of Amount Financed / Settle... |
First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker September 9, 2016 - I refinanced my mortgage -/-/2015 with First Guaranty Mortgage. The loan officer told me that if I refinance, the MIP on my FHA loan would be reduced and the overall monthly mortgage payment would be lowered. He gave me an estimated monthly payment and after the refinance I started paying $1800.00 per month. -/-/- I received a letter from the loan servicing company ( - ), that my mortgage will be increased to nearly $2300.00 due to escrow increase. On contacting - for an explanation, it was revealed that I was basically lured into a refinance that turned out to be non-benefici... |
First Guaranty Mortgage Corporation Mortgage settlement process and costs July 28, 2016 - Refinance transaction with - started on -/-/2016 with rate lock at 3.25 % followed by document submission and appraisal. Good mortgage failed to properly disclose timeline throughout the process, mandated a close on -/-/2016 without providing closing documents to borrower with adequate time to review ( less than 4 hours ), continuously changed closing amount, refused to close in - because it would have " more work for them '' and used pressure sales tactics throughout.... |
First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker November 16, 2015 - I am currently involved in a construction loan with First Guaranty Mortgage Corporation. This is an FHA construction to permanent loan that was approved at the beginning of 2015. I initially had a good faith estimate done and agreed to the terms. During the process the company changed my amounts and interest rate from what was quoted me stating that my paperwork I signed was out of date. They proceeded to increase my rate along with requiring more of a down payment. During this time I started building the home grading and such to keep my progress moving forward so I incurred costs that were bu... |
First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker May 7, 2015 - I have being in a dead lock process of refinancing my property with First Guaranty Mortgage Corporation for over 90 days. The company is stone walling me, locked me up in a rate that expired in - 2015, then re-lock me with same rate for another 60days that will expire in - 2015 ). All phone call communications and e-mail correspondences were not returned. Currently, I can not go to another financial company for assistance to refinance my property due to First Guaranty Mortgage Corporation holding on to my FHA number and not giving me information that I needed on my mortgage property tax ... |
First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker May 7, 2015 - FIRST GUARANTY MORTGAGE CORPORATION VERY DECEPTIVESince End of - of 2015 I have been trying to streamline my loan based on the new Federal Goverment Program to cut down PMI and if posible get a better interest rate, but my Mortgage Servicer has stoned wall the process. I have had it to my neck with the bank. They would not reply my phone calls anymore and I have been prevented from going to another bank because the bank would not release my FHA number or provide me with the information if they would assign my mortgage tax ( - ) to another bank. I just keep getting Good Faith Estimate eve... |