Citibank Mortgage Complaint

Citibank Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting California

This is with regards to an existing CFPB case # -. As instructed by Citibank, I requested my lender, - to pull a new credit report after -/-/-. A new credit report was pulled on -/-/- and does now reflect the correct report date of -/-/-. However, the reporting credit bureau ( - ) is is reporting a Code of " - '' and my lender is not able to approve my loan through their automated underwriting system. According to - -, the 3rd party credit reporting company, - is the only Bureau that would report this as an " - ''. The other - bureau 's would report as an " - '', however, for reasons that could be explained neither - nor - are reporting this account. I have attached a copy of the credit bureau reporting codes. My account was approved and settled for less than the full balance and was not a charge off or collection.