Loan Care Mortgage Complaint

Loan Care Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

my mortgage company which is meant to be paying my property taxes has not paid -/-/- and are late paying 1st installment of -/-/-, they are showing an amount of $5900.00 paid twice a year in the amount of $2900.00 each payment, they only paid $710.00 but they showed on my account they were releasing $2900.00, im now delinquent with the -/-/- payment which is short $2000.00 as i received bill for $340.00 which i personally paid. I have been emailing and calling them since -/-/- and i get no answer from them each time