Review and analysis of over 936 complaints against Select Portfolio Servicing, Inc
Select Portfolio Servicing, Inc consumers have reported over 936 official complaints related to Loan servicing, payments, escrow account. Out of the 936 consumer complaints against Select Portfolio Servicing, Inc, 29% were disputed by the consumer (i.e. the consumer was not happy with how Select Portfolio Servicing, Inc responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against Select Portfolio Servicing, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account April 2, 2017 - Sirs : I am in receipt of a mendacious notice from Select Portfolio Servicing, alleging that it is the SERVICER of the mortgage covering my residence and that ( falsely ) I have violated the requirement that " hazard ) ie Homeowners insurance be maintained. Since on -/-/2017 I changed carriers I would have ordinarily politely provided a Declaration page from the new policy. However knowing the historically abusive and illegal conduct of that company and that is conducting business under a Consent Degree I read more carefully. As - and other major financial entities have done repeatedly t... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account March 30, 2017 - In -/-/- Select Portfolio Servicing , Inc purchased my mortgage from - / -, originally written in -/-/-. My mortgage was written with an option to eliminate PMI insurance with a 90 % LTV and certain other requirements. For over 2 years SPS has refused to honor my PMI rider, investigate my claim, failed to respond to QWR 's and insists they only accept an 80 % LTV based on a current appraisal. I 've not paid for their appraisal until they honor my contract as written. SPS is in possession of all supporting documents.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account March 7, 2017 - 1. I had a fire in my home. 2. The insurance carrier issued a check to cover damage payable jointly to myself and the mortgage company. 3. I endorsed the check and sent to the mortgage company. 4. They deposited it and requested I send them numerous docs then more docs. I did but there is no end in sight.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account February 13, 2017 - I am once again filing a complaint for Select Portfolio servicing out of -, Utah. My loan they claim they are servicing has - as the trustee. Select portfolio is also owned by -. - these banks have, as late last year, agreed to settlements due to fraudulant mortgage practices and have agreed to help the borrowers as part of their settlement. I called Select Portfolio to see if my mortgage would be part of the settlement. I have tried for many years to get a fair modification from Select Portfolio. They claim to have no idea about how the settlement would work or if I am a part of ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account January 23, 2017 - Select Portfolio has the correct address for me. I have notified Select Portfolio of my new address ( or addresses ) pursuant to the Select Portfolio 's requirements for receiving a notice of a change of address.They allegedly sold their servicing rights on - -, -. Select Portfolio did not follow the law regarding sending a notice of transfer 15 days prior to date of transfer. ( See 12 C.F.R. 1024.33 ( b ), and CFPB Bulletin -, Date : - -, -, Subject : Compliance Bulletin and Policy Guidance : Mortgage Servicing Transfers )... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account January 18, 2017 - My Case Number was -. I contacted you 'll in - -. The Problem is again with Select Portfolio Servicing. I know we are being overcharged, Since - every year, the Mortgage has increase. We have A fixed Interest Rate. The reason was Taxes and Insurance Increase every year. I disagree! I can prove that we are being overcharged. Probably since Select Portfolio had Mortgage. I Contacted them in - -. When we receive A Letter that our Mortgage was increasing again. I told them and put it in Writing, we will pay our own Escrow. As of - -. And that 's what we have done. Now - ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account January 14, 2017 - - -, -, - - - -, GA - Select Portfolio Services SPS has communicated and implied that it is not liability for For the unfavorable governance and excess property taxes escrowed for - - -. SPS has implied that - is the owner of the mortgage and that it is simply an agent of -. - - - CEO SPS, Director - - CFPB, - - Georgia Attorney General, - - - County Clerk, - SUMMARY : The sale of - - - has been impaired since - due to excess or uneconomic property taxes. RESPONSE : - -, - SPS increased - - -... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account January 13, 2017 - The Post Office returned my mortgage payment with a certified letter, stating on the envelope returned to sender, no mail receptacle, unable to forward. I called Select Portfolio Servicing, as soon as I received the returned certified letter, but the office was closed. I waited until Monday, next business day ( -/-/2017 ), and I made the payment by phone. I 'm checking today -/-/2017, and the payment had not been submitted to the bank. As far as I 'm concerned they are trying to defraud me. I 'm never late with the payment.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account January 13, 2017 - Recommendation : Governance and Loss Mitigation Review. Confidential Settlement Response : - - -/-/- Letter Basically, I find - - offensive. We all understand that mortgage are securitized and the ownership of the mortgage can been transferred. I have decided to attach my resume in order that I am not insulted again. You will find it hard press to find someone more knowledgeable. I am requesting to communicate to some one more senior to - - in order to resolve this matter. - - implies that SPS is s " blind agent '' and simply collects for the mortgage payments fo... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account January 12, 2017 - From the very beginning I had discrepancies with Select Porfolio Servicing Inc. with regard to my escrow account. - sold the account to this company in - -. Although there was a surplus in escrow when the account was transferred, I never received payment or a refund of the over payment/surplus. Instead in the month of - -, I received an escrow analysis alleging a shortage of $79000.00. A second escrow analysis was conducted in - of the same year, two months later alleging a shortage of & $560.00. Is it not so that an analysis should be conducted only once a year? Be advis... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 31, 2016 - SPS servicing is the most unscrupulous mortgage component I 've ever dealt with. The second time my mortgage was due to their company ( because my mortgage was sold to them after 10 years with - - - who were great ) they charged me twice for an online mortgage payment transaction. I attempted to pay my mortgage online and their system kicked me off and told me to try again. So the next day I did, because I 'm responsible and pay my bills on time. Well turns out that my first attempt to pay was apparently processed but I did n't get confirmation of that! So when I paid again they charg... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 28, 2016 - -/-/2016 -, GA - Director - Consumer Financial Protection Bureau -, IA - Headquarters address Consumer Financial Protection Bureau - Dear - ; Recommendation : Legal Action Background Select Portfolio Services has responded to my grievance. The responses are general and superficial. SPS does no have the capacity and or will to address individual client complaints and to resolve injustices. There is a strong implication that this problem may warrant Class Action Litigation. First, I suspect that this economic and financial negligence is systemic. During the Great Reces... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 26, 2016 - Select Portfolio Services has committed fraudulent acts against - - - - and her son, - - -. Their house payment has never been late, now SPS has sent their payment back and rejected the payment. They say she has taken bankruptcy when she has not ever filed for bankruptcy. They have been threatening to forclose for the past 7 years. They also sent a letter asking them to take $10000.00 and relocate or be forclosed upon. SPS says there is a lien on the house and property, but it is confidential and they refuse to let - - know who has a lien on her property. When -... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 23, 2016 - My mortgage was purchased last year by SPS ( Select Portfolio Servicing ) from - -. Prior, I used to pay approximately $250.00 per month in excess of my contractual obligation, and per the terms of a loan with no prepayment penalty, any payments in excess of the contractual amount are posted to the principle amount. In the future, I intend to make considerably more " over '' payments. On my most recent statement, SPS notified me that unless a full contractual payment is made, any overage would remain in " in-posted '' status until it builds to a full contractual amount. As my contractu... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 20, 2016 - - -, - - - - -, - - - -, Director Headquarters address Consumer Financial Protection Bureau - - - - - - -- -- -- Dear - - ; RE : SPS : - - SPS refund excessive property taxes from - to - estimated has $81000.00 plus interest by - -, -. I would like for SPS to assume the responsibility of collecting the over paid taxes fro - - Findings After numerous attempts to sale - - - -, - real estate experts have informed me that the failure to sale my property for over two ye... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 17, 2016 - I am a - year old widow who has resided in the same home since 1977. I have gone through a few financial problems but am now finally getting my life back on tract after a few setbacks. My problem that is I have been with the same mortgage company for many years and have been paying an outrageous interest rate of 8.29 %. I have contacted them on a number occasions to see if I could do a refinance to get my interest rate lowered to what it should be, but each time I was denied for one reason or another. I even tried the HARP loan which I was also denied for. I have maintained my property well... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 16, 2016 - Select Portfolio Servicing has been deceptive and intimidating. It has been difficult for me to find my past due balance. I missed a regular monthly payment. When I attempted to make a payment to try to get caught up I could not find my past due balance. My printed statement listed a past due balance, but it did not list a payment that I had made prior to the statement being generated. My online account did not list a past due balance at all. It only told me that I had a regular monthly payment due. It also did not list any late fees or other fees of any kind. I then received a letter stating ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 16, 2016 - SPS Servicing currently services my mortgage. I have lived here for 15 years. On - -, 2016 I became a victim of identity theft. Taxes were filed using my ssn. Fraud report filed. All - credit bureaus put a freeze on my credit. I contacted SPS immediately as I did any/all accounts I pay. I did not want a loan modification. Just wanted to communicate why I fell behind. They refuse to work with me on the mere $4000.00 I am behind. No option to pay in 1-3 months along with my current mortgage which is very affordable ( $810.00 ) They have more than enough documentation as to why and h... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 10, 2016 - SPS provided - Deeds of - for the same date. The Deed of Trust which was recorded and filed in the - Recorder 's Office, on -/-/2004 with the file number of - was altered from the - we originally signed. At no time did we have knowledge or authorize anyone to alter the Deed of Trust after we signed and notarized it. There are also missing signatures on pages and a signature of a person as a borrower who was not an applicant on the loan.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 9, 2016 - I received a foreclosure letter from Select Portfolio Servicing on -/-/-. This after they had turned me down for a Modification saying that they had not received all the information to review the modification and they were closing out the request. They consistently tell you that they did n't receive information or something was missing from the application, which is not true. I spoke with - - from the Ombudsman dept. On - -, and she told me the the foreclosure sale date would be on -/-/-. In researching this I noticed that the foreclosure sale had not been posted... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 4, 2016 - This is a DEMAND FOR VALIDATION OF DEBT to US Bank, As Trustee, Successor in Interest to - -, as Trustee for - - - - -, - - - - - - - -, - - - : Acct # - / - To Whom It May Concern : Please treat this letter as a " qualified written request '' under the Federal Servicer Act, which is a part of the Real Estate Settlement Procedures Act, 12 U.S.C. 2605 ( e ). We have received correspondence indicating that U.S. Bank National Association, as Trustee, Successor in interest to - -, - -, as trustee for - - - - -... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account November 29, 2016 - On numerous occasions I have sent Qualified Written Requests ( QWR ) to Select Portfolio Servicing ( SPS ) for them to prove they have written authorization via a valid Pooling and Service Agreement or via a Certified Assignment submitted to the - County Recorder 's Office that they legally and lawfully were assigned as servicer to an alleged note attached to my property by investors of - - Mortgage-Backed Security. SPS was also required explain why they sent me two different Deeds of Trusts to the same property with one dated - -, 2004 that was obviously altered by someone and ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account November 29, 2016 - I have filed QWRs with both of my mortgage holders. I believe that the response I received from both companies does not meet the legally required guidelines that have been set forth. They seem rather condescending and unwilling to provide the requested information. I do n't believe that said information is proprietary or restricted in any way, after all it is my loans that we are discussing. I would greatly appreciate any assistance in obtaining my requested information from these - companies. I would like to know the legal status of my loansl I have attached my initial correspondence with... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account November 17, 2016 - On or around - -, 2016 I received a letter from - - - ( my mortgage servicer at the time ) stating that my loan would be transferred to SLS on - -, 2016 and I would receive information about my new loan number, accounting details and mortgage coupons. On or around - -, 2016 I received a letter from - - - a foreclosing attorney dated -/-/2016 stating that SLS was going to foreclose on my home 19 days after the loan was allegedly transferred to -. Which enlisted an amount of $800000.00 which was a different payoff from the amount due prior to - -... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account October 31, 2016 - I believe that -/-/- my mortgage was bought by Select Portfolio Services Inc. from -. I did not receive notification from anyone that this had happened. I had automatic bank transfer for our mortgage with -. SPS received payment for -/-/--/-/-, then they stopped collecting the mortgage payment. -/-/- I had a - -, this laid me up for awhile. -/-/- we found out that Select Portfolio Services had acquired our loan. The way we found out was that they ( SPS ) were starting foreclosure proceedings. After multiple times of trying to repay what we owe ( SPS refusi... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account October 28, 2016 - I am a - -, on Social Security & -.My mortgage rate is a high 6 1/2, because mortgage lenders consider me a high risk because I was out of work for more than a year, and I ca n't get it refinanced.I obtained the mortgage in -/-/-. My mortgage has been transferred several times to different service companies. The current holder of servicing is Select Portfolio Servicing , Inc., - - - - -, - - -, Ut -, referred to as SPS. They advertised a modification proposal to lower my monthly payment, sent me a package to fill out & supply supportive documentation. I... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account October 4, 2016 - This is my fourth complaint. I have spoken with - who talked with - to get a loan modification back in -. My loan was modified - -. This modification include the amount in arrearage plus foreclosure fee, Lawyer fees. When I field chapter - in - - I was behind -, -, - which is the month I field the chapter -. It was stated that I owe -. I only owe - which was -, - and the current month - at the time. The proof of claim was incorrect and I told my lawyer that it was.The Fees, cost was include in the loan modification - -, - per -. Me... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 28, 2016 - SPS still has yet to respond to my Qualified Written RESPA Request sent via Certified Mail. In their recent response to me via the CFPB they claim that they sent the note and deed of trust. The PDF file contains a SECURITY INSTRUMENT signed by - - on -/-/- related to - - - -- -. They lied again. Where is MY monetary instrument. Why did SPS attempt to collect payments and pursue foreclosure when - clearly shows that pon -/-/- the note was transferred to - - -? - Note - - - -, -. - -, - - Note - Select Po... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 28, 2016 - - sold our mortgage to Select Servicing Portfolio and our first payment was to be sent to SPS by -. Our payments were current when we were with - but when the new company took over they stated we were a month behind. We sent the full payment to catch up the mortgage and they are still saying we are behind on our mortgage. We send weekly payments because my husband gets paid weekly. Before the sale our mortgage our payments were to be $560.00 with - and due - but SPS is stating our payments are to be $690.00. They had our - taxes as - which was correct, until we request... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 26, 2016 - Provide me with proof of precious payoff, releases and truth in lending statement or release the lien on my house... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 23, 2016 - My mother passed away -/-/2014. I contacted the mortgage company about the situation. They told me i needed to send them the letters of authority. i did, called them back and they said they did not receive them. so i sent them again, called them, said they did not receive them. called them again and finally got some one to help me. they told me what i needed to send over to them and what email i needed to send it to. i did. never received a response. called them multiple times. would not talk with me. I called the estate attorney and he sent them the letter of authority four times. with a do... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 14, 2016 - Select Portfolio Servicing Inc ( SPS ) sent a letter stating " Your Mortgage Has Been Referred For Legal Action ''. Further, the letter stated, " Select Portfolio Servicing, Inc. ( SPS ) the mortgage servicer on the above referenced account, has referred your account for legal action. However, you may still be able to avoid foreclosure. '' It goes on to outline " alternatives '' to foreclosure. Specifically on - -, 2016 we sent a RESPA Qualified Written Request for information demanding " Proof of authority from - Bank - - - Mortgage - - to conduct business on their beh... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 14, 2016 - on -/-/- my mortgage company received my -/-/- mortgage payment. They reversed the payment and applied to the principal because as they explained I could not be ahead due to my bankruptcy. They never notified me of their actions. I continued to pay every month. At the end of - when my bankruptcy was over I get this call asking for the - - payment which I had just paid. As we argued the gentleman stated I had bounced my payment for -/-/-. After investigating the matter they found they had not serviced the account correctly however they refused to correct thei... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 12, 2016 - On -/-/-, I phoned in my -/-/- payment and I was told that I am still one payment behind when I questioned them about the statement still showing due for 2 payments and also accumulated late fees. The payment in question, is my - - payment, which was - of the 3 month trial payments for the modification. This payment along with -/-/- and -/-/- payment was phoned in on - -, -. I was asked to send in proof of this payment, which has been done numerous times, but I still sent my bank statement showing the money coming out on -/-/-. Spservicing als... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 9, 2016 - I own a property located at - - - -, -, -. The loan is serviced by Select Portfolio Servicing , Inc. ( SPS ) - of -. I have had - claims on this property in which the insurance company sent at least - checks to SPS for the repairs and SPS has misappropriated the funds. Despite all repairs being complete ; and despite independent verification by SPS 's inspector and the Insurance claims adjuster that all repairs have been satisfactorily completed, SPS has failed to pay the contractor and reimburse the expenses that I paid out of pocket. SPS is engaging in a crimina... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 9, 2016 - Almost two years ago, I modified my mortgage with Select Portfolio Servicing. At the time I applied for the modification, the principal on the loan was roughly $ -. After modification, the balance rose to $ - and I was told that the monthly payment would be $1300.00. Recently, I noticed however that my monthly payment as crept up to $1600.00. per month, the same amount that it was prior to the modification. I am at a loss as to why the monthly payment would increase since the interest rate on my mortgage is fixed. Also, the loan amount seems to be growing, not shrinking.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 9, 2016 - Select Portfolio Servicing, Inc. ( SPS ) took over my loan from - -, -. SPS told me that my last payment was make on - -, - in the amount of $1500.00 and my next payment is due on - -, - my next payment amount is -. SPS gave me the incorrect amount the bank say that I own them, $1500.00 for at lear 15 months, the total payment SPS did not add to my account is $22000.00. Base on this dispute and the servicer to prepare the loan modification for me said that they did submit the loan modification on - -, -. I did call in to check the status for my loan... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 8, 2016 - Select Portfolio Servicing Inc is my mortgage company ( this is the - owner of my mortgage in about three years. Two years ago I received help from the federal government through a HOPE grant to avoid loosing my home to foreclosure. They paid my previous mortgage company $17.00, - to bring my account out of foreclosure and I was able to resume paying my mortgage after resolving my financial issue. Since this time that SPS purchased my mortgage they are reporting to the credit agencies that I owe them this amount in my payoff amount. I understand by getting this HOPE grant that if I do ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 7, 2016 - - -, 2016 Director - - Consumer Financial Protection Bureau - - - - -, IA - Headquarters address Consumer Financial Protection Bureau - - - - DC - Dear - - ; RE : SPS ACCOUNT : - -- -- -- Fax : ( - ) - - : ADDITIONAL CLARITY - I contacted SPS today and requested to speak to - - -. Another employee intercepted the call and would not put my request forward. She informed me that my - application was incomplete. I informed that that was impossible since I was approved for a short sell mont... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 7, 2016 - Dear Representative, As indicated below, my credit score recently took a - point hit due to a false report by Select Portfolio Servicing, a Utah-based mortgage company. SPS failed to complete a simple autodraft, which none of my other mortgage companies had any problem completing after I suffered identity theft due to a stolen cell phone. SPS had no problem drafting payment in - 2016 but in - of 2016, when I was was out of the country on a fellowship working on refugee issues, they failed to draft my - mortgage payment. I did n't make it back to my home of record until early - a... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 29, 2016 - - -, 2016 - - - -, - - Director - - Consumer Financial Protection Bureau - - - - -, - - Headquarters address Consumer Financial Protection Bureau - - - -, - - Dear - - ; Again, SPS is not flexible and does not have the capable of addressing my concerns beyond a packaged administrative response. Please intervene on my behalf a review my proposed settlement. In addition, it has recently come to my attention that SPS is challenged with privacu and mananging authorizations. I am requesting that SPS submit the history ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 26, 2016 - I have a mortgage with Select Portfolio Servicing which Is paid on time and current. I had a fire in my home on - -, 2016. The insurance company issued a check in the amount of $24000.00 which was made out to myself and the above Bank. I signed the check and sent it to the Bank on - -, 2016. I had all the paperwork they required signed by the contractor expressed mailed back to them on - -, 2016 they told me they received it and I would receive a check for the full amount of $ -and would be mailed out in 5 business days and the mail would then take 10 business days to ge... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 21, 2016 - - -, - - - - -, - - - - - Consumer Financial Protection Bureau - -, IA - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - ; This is - - 's response to following SPS compliant responses : Based on the generic quality of the SPS responses I assume the following : Attached is my most recent SPS mortgage statement. Please note that the escrow exceeds P & I, which is an uneconomic position that I have carried for 11 years. Please not that I did not get a principal reduction from - at the point... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 20, 2016 - SPS bought my loan from - a couple of years ago. This year, they began trying to raise my mortgage payment up to more than $200.00 a month. When I asked for an explanation I got different answers from different reps. The first told me that - County had contacted them and told them I had n't paid enough in taxes in 2015. I viewed my tax bill online and called the county tax assessor. Not true. I paid in full and early. The next rep told me that SPS had underescrowed and the $200.00 more a month was to address the deficit. At the time, there was about $1900.00 in my escrow account. N... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 18, 2016 - - -, - - - - -, - - Director - - Consumer Financial Protection Bureau - -, - - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - ; Please help and intervene and take over this process. SPS has placed my mortgage resolution in to a cookie cutting process that does not appear to be sensitive to my unique circumstances. The fraud in - mortgage origination and - modification. Origination : - did not disclose that the mortgage was not economic ; The P & I is less than the taxes. Who buys a house ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 16, 2016 - I am so discouraged. I am a licensed mortgage lender. When I tell a client that they will get their mortgage refund in 2-3 weeks, they get their escrow refund. We on the other hand paid off our mortgage - -, 2016 and still - -, 2016 are still being told the check is in the mail.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 16, 2016 - I have been attempting for several years for my mortgage servicing company ( SPServicing ) to remove the private mortgage insurance from my loan. Several years ago they were provided an appraisal from a licensed appraiser that also showed the loan to current value below 80 %. I have also made sufficient extra payments to have the loan at 65 % of the original loan value and they still refuse to remove the PMI. Multiple attempts to correct this have been made in writing, to which SPServicing only responds with a form letter advising they are following company policy.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 6, 2016 - Select Portfolio Services is currently servicing my loan with - - being the original mortgage lender. My mortgage loan was modified with the HAMP Program in - of -. I was on a plan to have gradual increases in mortgage payments over a period of 8 years to then have payments stay the same from years -. I filed bankruptcy, Chapter - in - and now my bankruptcy has been discharged. Now that it has been discharged and the mortgage payments are currrent with no arrearages, Select Portfolio has sent me a letter stating that the " Mortgage has been referred for Legal Action ''! ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 6, 2016 - - -, - - - - -, - - - - - Consumer Financial Protection Bureau - - - -, - - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - ; This is - - 's response to following SPS compliant responses : Case number Step Status Submitted Complaint history - Consumer review Company responded -/-/- - Consumer review Company responded -/-/- - Consumer review Company responded -/-/- - CFPB review Response not disputed -/-/- - CFPB review Response not dis... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 5, 2016 - I have been trying to work with SPS for years in either honoring the loan modification I was offered by -, which my file was then transferred to SPS while in the middle of making my TPP payments, or getting SPS to review me for loss mitigation options and an assumption for the subject loan. Instead, I have been subjected to unfair, deception and abusive acts and practices. Compounding serving errors committed by SPS has caused me great stress and pushed me into a hole that I do n't know how to crawl out of! I have submitted the same documents multiple times over the course of working with S... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account July 30, 2016 - W currently have a home loan with Select Portfolio Service. We are looking to refinance with another company to lower our interest rate and they informed me that with Select Portfolio in 20 years we will have to come up with a balloon payment of approximately - dollars or lose our home. This information caught us completely off guard. We bought this house -/-/- with a " coffee arm loan '' soon after we refinanced to a 30 year fixed rate at 4.75 % so we thought. I called Select Portfolio yesterday to discuss this with them and they proceeded to tell me we have a Loan Modification with a... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account July 29, 2016 - Select Portfolio Servicing continues to provide fraudulent information to the credit reporting agencies in regard to my Acct. # - .... They refuse to take this negative information off of my credit reports even though I have told them it is totally wrong. They bought then sold my mortgage from - - - during the financial crisis and later sold it back to them. During that process, all my records were lost and they report that I was delinquent in my mortgage. I now have a clean mortage with - - -.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account July 25, 2016 - IN - 2016 I HAVE SENT IN - PAYMENTS FOR MY MORTGAGE PAYMENT AND THEY HELD THE - ONE BECAUSE THEY SAID THAT I DID NOT PAY THE WHOLE AMT. I TOLD THEM CAN THEY LEGALLY HOLD MY MONEY AND REFUSE TO APPLY IT TO THE MORTGAGE LOAN AND THEY SAID YES THEY CAN DO THAT. IS THAT CORRECT? I THEN SEND IN A - PAYMENT IN THE SAME MONTH THEN THEY APPLIED THE FULL PAYMENT TO THE LOAN AFTERWARD. I WRITTEN LETTERS TO THEM ON - -, - -, AND - - THRU FA-ES AND ALL FA-ES WERE SENT TO THEM SUCCESSFULLY. THEY WROTE BACK AND SAID THEY RECEIVED ALL CONCERNS BUT REFUSED TO GIVE ME AN ANSWER IN... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account July 6, 2016 - Hello : I have recently received a letter stating my loan was transferred to SPS ( and during a previous attempt to satisfy my -/-/- payment via - - ). A fixed 20 year term - Mortgage Loan. With a new loan Number within SPS of -. My due date is the - of each month and a grace period of fifteen days. At - I contacted SPS and spoke with a representative, whom stated a payment by phone, online, and or mail will not be applied to the account until the eleventh of the month ( at the earliest ). Claiming our account information has not fully uploaded from - - to SPS,... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account July 5, 2016 - I had a Loan modification -/-/2010. I filed Chapter - -/-/2010. At the time of filing Chapter - I was only - months behind. My lawyer fail to do there job and listen to me when I kept telling them I had a loan modification a few months pirio. Once we got to the the last fews months in my chapter - I told then again that I had a loan modification. So they finally looked into it. MY lawyer and SPS lawyer looked into this and see that I did have a loan modification the same year. The money that was paid into the chapter - to was not the amount I was behind at the time. I paid t... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account July 2, 2016 - - - transferred me to SPS ... SELECT PORTFOLIO SERVICING IN 2015 -. I HAVE MADE ALL MY PAYMENTS ON TIME TO - AND SPS. somehow and i still do n't know why, - took my payments and divided them saying that i owed - $ then i wrote for a research and investigation.when sps contacted -/after a year of harrassment calls and letters they then said i owed another - remember i made all payments never late or missed.i contacted CONSUMER COMPLAINTS SEVERAL TIMES TO NO AVAIL.now after 14 m0nths i am getting new harrassment letters of forclosure.to stop the harrassment i have been se... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account July 2, 2016 - Bankruptcy in 2010 and did not reaffirm. Selective Portfolio Servicing refuses to report my monthly payment to the credit agencies. Obvious that my credit score suffers, as I have never been late or missed a payment in eight-years of owing the property. Is there any mechanism to force reporting?... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account June 27, 2016 - Select Portfolio Servicing, Inc. ( SPS ) has falsely responded to our request to provide an ORIGINAL Power of Attorney ( as required in our state of - ), to accompany SPS 's invalid discharge and assignment recorded in our County in - -. We have requested this information, and document, through prior Qualified Written Requests sent to the CFPB and to SPS. Attached is email received from SPS and Power of Attorney ( POA ) sent to us. First, the POA is not original ( is from a filing in - ). Second, the POA is granted to - - - - which no longer exists ( date of the invalid PO... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account June 24, 2016 - History : We are currently involved in a residential mortgage situation that began with refinancing both our residential property as well as a rental home with - -/-/- with a three year ARM. -/-/- - was purchased by - - - and our servicing agent changed. Our payment went to the old servicing agent 's address and was sent back to us. The new serving agent began adding late payment fees and would not accept our payment, telling us that we were already in the foreclosure process. We felt that we had no choice but to file Chapter - -/-/- to stop the foreclosure pro... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account June 24, 2016 - - -. - obtained a mortgage with - - -, filed in the - County - Deed Records, Book -, page -, on - -, -. The mortgage was paid in full under settlement order by USDOJ to - - - ( - ) for frauds done to - -. - exposed in the - County Deed Records, Book -, page - and -, where - had made loans to - - - of -, - upon properties owned by - -. - and his family. On - -, -, Counsel for -, - - - of - - -, stated that USDOJ was intervening in the matters ( and, in fact, had alr... |