Select Portfolio Servicing, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Florida

I modified my house - 2016 with Select Portfolio Servicing. through HANDS in Florida It was approved with a three months trial of which I had to call to get the this information, I told them that I will not pay any money until I get it in writing. I did it in writing for the trial period. The permanent document to sign, I did not get until - 2016 dated in - 2016. I have been paying my new approved mortgage every month since then, but they keep sending me threatening letters that if I do not pay the $4100.00 which is the amount I was delinquent before the modification. Then, they sent a letter that coming next - my mortgage is going to increase to $ -. I can not afford this amount. They say there are debt collecting agency, and when I asked them prior asking HANDS of Florida, they said they were not in a position to assist me as they are debt collection agency. Yet when HANDS contacted them for the modification they were able to do it. I do not know what kind of mortgage company is this, gving conflicting information and so I would like your company to investigate them. Currently, HANDS are trying to work with them but to no avail. I would like if you could help me deal with this company which forever harassing me.

Select Portfolio Servicing, Inc customer in Florida
Dec 17, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Select Portfolio Servicing, IncComplaint HistoryComplaints4/20125/20126/201210/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/201311/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20153/20164/20166/20167/20168/20169/201610/201611/201612/20162/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Select Portfolio Servicing, IncApplication, originator, mortgage broker95.0%3.0%2.0%Closed with explanationClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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