Select Portfolio Servicing, Inc Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

The Post Office returned my mortgage payment with a certified letter, stating on the envelope returned to sender, no mail receptacle, unable to forward. I called Select Portfolio Servicing, as soon as I received the returned certified letter, but the office was closed. I waited until Monday, next business day ( -/-/2017 ), and I made the payment by phone. I 'm checking today -/-/2017, and the payment had not been submitted to the bank. As far as I 'm concerned they are trying to defraud me. I 'm never late with the payment.

Select Portfolio Servicing, Inc customer in California
Jan 13, 2017

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

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How Select Portfolio Servicing, Inc handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Select Portfolio Servicing, IncComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Select Portfolio Servicing, IncLoan servicing, payments, escrow account0.3%96.5%0.6%1.6%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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