Review and analysis of over 101 complaints against Select Portfolio Servicing, Inc
Select Portfolio Servicing, Inc consumers have reported over 101 official complaints related to Application, originator, mortgage broker. Out of the 101 consumer complaints against Select Portfolio Servicing, Inc, 27% were disputed by the consumer (i.e. the consumer was not happy with how Select Portfolio Servicing, Inc responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Select Portfolio Servicing, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker February 17, 2017 - I am involved in what has to be the longest re-finance of a loan ever!! I own a rental property and because of divorce, losing my job and the interest rate adjusting, I couldnt afford the payment so I applied to - to refinance the loan instead of defaulting. This started in the middle of - and was going along great when - decided to sell the loan to SPS ( select portfolio servicing -approx - ) - this has to be the WORST company ever!!! I have been submitting the RMA since then monthly and have had to submit one section ( section - ) no less than 9 times ( I am not kidding-I hav... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 17, 2016 - I modified my house - 2016 with Select Portfolio Servicing. through HANDS in Florida It was approved with a three months trial of which I had to call to get the this information, I told them that I will not pay any money until I get it in writing. I did it in writing for the trial period. The permanent document to sign, I did not get until - 2016 dated in - 2016. I have been paying my new approved mortgage every month since then, but they keep sending me threatening letters that if I do not pay the $4100.00 which is the amount I was delinquent before the modification. Then, they s... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 12, 2016 - I have been been trying to get a loan modification for over a year, and its been between - different lenders - - - and Select Portfolio Servicing. I do n't know how and why this note is being bounced back and forth for the past 8 years. I do n't understand why this being done without giving me notification and consent if I wanted to find another lender or not. After talking with another lender, I had requested a loan modification with Select Portfolio Servicing, and there is no trace of this at the request - -, they have not been able to produce the modification at all. I fee... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 8, 2016 - I am extremely upset with Select Portfolio Servicing because they mishandle my account. I finish my - trial payments and after I received my final modification packet, I am getting a huge balloon in the amount of $110000.00 at the end of my loan. This is not acceptable because I never had a balloon before my loan was modify. I need to know from where this balloon is coming from My loan was with - - before it was transfer to SPS. However ; I have not been given an explanantion. This is really devistating because SPS is not respecting the guidelines I was Approved for the - - -... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 5, 2016 - I inherited a house years ago and the banks did not keep up with the paperwork. I did not know anything. Thought the house was free and clear according to probate court. Now I try to get a loan and can not. Have not been able to to find anything on who is servicing this old mortgage so I can get it released. 4 companies so far and no ones has it. I am tired of the run around and mortgage companies being able to do what they want and leaving people helpless. They need to be filing proper information like everyone.... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker November 17, 2016 - - - was trying to retrieve an original copy of his modification papers from his loan company SPS. According to SPS when they purchased the loan from -. - did not give us any paperwork because one of their reps said ( and its voice recorded ) it got loss! They were also saying that this loan was a verbal agreement but - - never had the opportunity to make any type of agreement with them. They modified the loan without his authorization. Indeed I was recovering from - at the time of the modification. Now we are trying to get the paperwork because we qualify for a better loan... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker October 27, 2016 - This is my second complaint against Select Portfolio Servicing. Complaint : Since - we have been applying for a loan modification from SPS. We have submitted hundreds of requested documents, answered numerous phone calls, and paid for legal representation - times, but to date we have not received any loan modification offer. We submitted requested documents as late as - -, -, only to be told by the SPS representative that our loan will be transferred to - on - -, -. This whole situation has been nothing but excruciating for us. We have seen this change of servicer ... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker October 4, 2016 - yes almost had - fires in my house due to electrical my home was inspected by the loan company they said the electric was safe i had a professional electrician come in and said it should of never passed the banks inspection... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker September 22, 2016 - I am very devastated with all the excuses SPS has used in order to prolong my loan and all the fraudulent actions that are being used against me to deny my loan for any assistance.This needs to stop! Our monthly income is $3000.00 and my monthly expenses are for the amount of $2500.00, this includes my mortgage payment. I have a surplus of $460.00 left at the end of the month. SPS has changed my income for their own advantage and to deny my loan.I have always provided my proof of income to SPS. However, SPS keeps forcing me to re-apply all the time. I am not working nor my husband and we... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker August 2, 2016 - - -, - Director - - Consumer Financial Protection Bureau - - -, IA - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - ; RE : SPS ACCOUNT : - -- -- -- - : ( - ) - RE : ADDITIONAL CLARITY Please allow me to reintroduce myself. My name is - -. I purchased a home at - - - in - -. I was returning back to the US after servicing my country not in the military but as being - - - - - - - based in - -. I invested my life savings of $200000.0... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker July 30, 2016 - - -, - - - - - - - Consumer Financial Protection Bureau - - - - -, - - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - : REMEDY I have struggled with an aggressive mortgage underwriting by - for 11 years. I am - today and can no longer make the payments. I would like a return of my $20000.00 down payment and interest In -/-/- I was aggressively marketed by - for mortgage financing. - misrepresented the following : The mortgage was uneconomic, monthly taxes exceed monthly princi... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker July 25, 2016 - -/-/- -, GA - Director - Consumer Financial Protection Bureau -, IA - Headquarters address Consumer Financial Protection Bureau - Dear - ; Please allow me to introduce myself. My name is - -. I purchased a home at - - - in - -. I was returning back to the US after servicing my country not in the military but as being - of the - based in -. I invested my life savings of $200000.00 on the home. Today I am exploring foreclosure options with Select Portfolio Servicing due to a - in -. I am - today. I believe that I was defraude... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker June 6, 2016 - A brief background and summary of why I have been trying to get a loan modification. I started a mortgage brokerage company in - and grew the business to - offices, - loan officers and - processors. I was also - holding some for cash flow, then in - when the mortgage crisis started I struggled for several years trying to turn things around but as the economy worsened so did my entire business, the expenses and reduced income were overwhelming. After reducing my expenses and draining my savings I was still forced to file for a personal chapter - bankruptcy. My bankruptcy pl... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker April 6, 2016 - Sir, I am REQUESTING COPIES OF THE FOLLOWING DOCUMENTATION : 1. OFFER LETTER OF Treasury 's Home Affordable Program ( HAMP ) by SPS on - -. 2. OFFER LETTER OF modification resolution offered by -, - - - on - -. SPS contacted me 3 times on - - ; urging/pushing me to switch to a " New program which I qualified for and would better suit my case!! ". The new program was the National Mortgage Settlement modification. NEVER, during any of the phone conversations did the representative provide me information of a HAMP offer on the table. Nor did I receive any document... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker March 17, 2016 - I was pursuing a mortgage loan modification and was presented a loan modification proposal and the lengthy application process. After reviewing the documents of the proposed modification I did not feel it was a reasonable deal. I took the next five months to look around and see what other options were available. After a five month search I felt I had no option but accept the original proposal from Select Portfolio Services. Upon contacting them they said my application and offer had expired. Two days later when I called them again I was told that I could, in fact, accept that original loan mod... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 30, 2015 - The mortgage is a 50 year mortgage with a 30 year balloon. This mortgage is an Adjustable Rate Mortgage. I was told it was a 30-year loan and it is not. ... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 29, 2015 - My mortgage servicer has unfairly denied my application for a loan modification. They made an error in the utilization of income and they denied the modification based on only a portion of the income calculated. This decision was appealed and SPS reviewed the file again and once again denied the modification. The denial was contradictory and was disputed. I have not received a written final denial in violation of the - guidelines. ... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker November 28, 2015 - We have been trying to reach SPS Servicing for a HAMP modification but have not been successful reaching them or getting them to send us the paperwork. ... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker November 10, 2015 - My mortgage was put in to C or lower paper when I had better credit. Since that time, the mortgage was sold and is being serviced by a handling company- Select Portfolio Services Inc . I have made numerous attempts to move to a HARP loan based on the value of my property vs. the current market value. These attempts have been thwarted, as we can not determine who actually holds the loan. This is very frustrating as I qualify for a much lower interest rate over what the current loan is charging. ... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker November 4, 2015 - When will the victim ( s ) who has been and is continually torn down to His or Her or their lowest level of Characters Worth receive restitution? I am victim of Identity Theft By my former Mortgage Company who now has Reorganized, but under their new Organization has filed Bankruptcy but has been given the privilege to Reorganize for a third time. Throughout their reorganization process My family and I have suffered tremendously with little help and comfort for our loss for local, from federal and our Government agencies. Why are n't the laws catered to the American individual. The right to su... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker October 21, 2015 - My loan has been in some sort of weird status for over 7 years. There are several issues here. One, in dealing with SPS, they have claimed to be 'working ' with me for many years, however no matter how many documents I send to them they respond by saying they always need more documents, even the ones I have sent repeatedly, and it goes nowhere. The main problem is the loan itself, and how I can go about disputing the entire loan. If I can not work out this issue, where they constantly call saying I am deliquent, or saying they have turned it over to a lawyer, or that I am facing foreclosure or... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker August 24, 2015 - - and - - ( hence - '' ) hereby submit a complaint to the Consumer Finance Protection Bureau pursuant to 12 USC 2601 et seq. ( The Real Estate Settlement Procedures Act ( RESPA ) and 12 CFR 1024.41 ( Loss mitigation procedures ) because the - ( hence Bank '' ) failed to provide a proper review of a loss mitigation package for a modification and reinstatement of the subject loan. Summary : - defaulted on the mortgage in -/-/-. - has sought a loan modification since -/-/-. The Bank continues to request more and more documentation, yet fails to consider 99 % of th... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker July 27, 2015 - To : From : - - - number : - Claim number : -Property address : - - -. -, NC -My name is - - - and have been a mortgagee of SPS now for over - years. On - -, 2014 I was on a spiritual retreat when at - I received a call from the - Police Department informing me there had been an electrical fire at my home. My first though was my - year old son and making sure he was OK. So since that time my son and I have been in temporary living quarters. I 'll make a long story short. - performed well keeping their agreement as my insurance provide... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker June 30, 2015 - I have been trying to refinance my - Mortgage, this was an interest only loan from -/-/- that went to a 6 month ARM. the value is finaly such that I have enough equity to refinance. The process was started on -/-/-. I also have a - mortgage that must be subordinated through Select Portfolio Services. All requested documents were sent by me within days of request. both companies have dropped the ball on loan processing. the - lien holder took - ; 30 days to complete the subordination agreement. When it was sent back to them for signature, they said it did not match the goo... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker June 25, 2015 - -/-/- I was able to do a home loanmodification that the Presidentput in place. My home loan is servicedwith Select Portfolio Servicing companyI have made my payments on time every month since -/-/- except - timein -/-/- I wrote my mortgage check out ofthe wrong checking account and caused alate payment on my credit. For the last five years I have been working to pay offeverything on my credit report and have gonefrom a low - credit score to -- now. I wanted to get an even lowerinterest rate because shortly after Select Porfolio Modified mymortgage payment to an affo... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker April 13, 2015 - Select Portfolio Serving, SPS, is not acting in Good Faith '' in the underwriting and preparation of a loan modification which was in fact already granted in - of - by the former bank note holder, -. I have fully complied with all their requests for financial information for the past 6 months. They are requesting the same financial information over and over again. I have sent them proof '' of income several times only to be informed it is not enough. I have already given them the following Documents:-/-/- TaxesBank StatementsInsurance statementsrental income for the house in qu... |